Vets Now Winchester – Vets in Alresford
Clinic Overview
- Recent reviews often praise the team for being calm, thorough and reassuring, especially when owners are worried and attending late at night. - Communication is a recurring strength, with owners highlighting clear explanations, practical guidance, and vets who help them understand whether a situation is an emergency and what signs to monitor. - Care examples in recent feedback include prompt treatment, help with a tick removal, and positive comments about the team being helpful and informative.
Services
- •Out-of-hours emergency care: night, weekend and bank holiday care for dogs, cats and small animals, including accident and emergency cases and critical care support.
- •Hospitalisation and inpatient monitoring: pets can stay for observation and treatment overnight or across multiple nights where needed, with owners mentioning updates during inpatient care.
- •Emergency procedures and treatment: the clinic offers emergency surgery and urgent treatment, with reviews describing rapid assessment, practical aftercare advice, and help with problems ranging from serious illness to late-night concerns and minor emergencies such as tick removal.
- •Diagnostics and clinical facilities: the clinic lists X-ray, ultrasound, ECG, blood pressure monitoring, haematology, blood smear analysis, an in-house laboratory and endoscopy.
- •Advanced support and facilities: the website also lists blood transfusions, advanced fluid therapy, advanced pain management, an isolation unit and a hospital ward.
- •Telephone triage and advice: reviews describe vets assessing urgency over the phone, explaining when a case was not yet an emergency, and outlining warning signs to watch for.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. One listed price is £28 for a pay-as-you-go video vet consult. In reviews, some owners still describe the out-of-hours service as expensive, including mentions of a £300+ consultation fee and concerns about extra treatment costs not always being quoted upfront.
People
- •Nicola (vet): named in earlier feedback for quickly diagnosing pyometra and carrying out overnight surgery.
- •Reception and phone team: often described as helpful, kind and understanding, though a small number of reviews report abrupt or less reassuring communication during initial contact.
- •Clinical team: vets are frequently praised for being calm, thorough, knowledgeable and clear in their explanations, particularly during late-night emergencies and phone triage.
Reviews
Google rating: 4.5/5 from 210 reviews.
- •Recent reviews often praise the team for being calm, thorough and reassuring, especially when owners are worried and attending late at night.
- •Communication is a recurring strength, with owners highlighting clear explanations, practical guidance, and vets who help them understand whether a situation is an emergency and what signs to monitor.
- •Care examples in recent feedback include prompt treatment, help with a tick removal, and positive comments about the team being helpful and informative.
- •Cost remains the main mixed theme: several reviewers describe the service as very expensive, including a £300+ consultation fee, and one review also raises concerns about the tone of the initial phone communication.
