Farm Vets in Alton

## Summary M N Mollon & Partners Ltd provides **mobile, equine-only veterinary care**, with vets travelling out to see horses and offering **routine health checks, pre‑purchase examinations (vettings), and emergency call‑outs**. Reviewers most often talk about **vettings and insurance-related paperwork**, with several describing detailed explanations and efficient handling of admin—while a minority report serious concerns about documentation and communication. Concrete details owners mention include: - **Two-stage vettings** with **detailed verbal explanations**, including a vet **calling back after hours** to go through findings. - **Vaccinations (“jabs”)**, **ageing**, and **blood tests** (including bloods taken for a **pregnant mare**). - **Support with equine insurance issues/paperwork**, with one reviewer saying the matter was “sorted…without fuss”. - A conflicting report alleging **incorrect passport details** were recorded, impacting an insurance claim (the reviewer says they escalated the matter externally). ## Services Based on the clinic website summary and the written reviews available: - **Mobile equine veterinary visits** (care delivered at the horse’s yard). - **Routine health checks** (website). - **Pre‑purchase examinations / vettings** (website; multiple reviews, including a “2 stage vetting”). - **Emergency care / out‑of‑hours call‑outs** (website; review mentions “out of hours emergency call out”). - **Vaccinations** (“jabs” mentioned in a review). - **Blood sampling/testing** (bloods taken for a pregnant mare mentioned in a review). - **Ageing** (ageing of horses mentioned in a review). - **Lameness assessment** (a reviewer cites an “excellent eye for lameness” and sports-horse expertise). - **Diagnostic equipment used on visits**, including **battery-run diagnostic equipment** mentioned as helpful when no power is available. ## People - **Marina (vet)**: mentioned for conducting a **two-stage vetting** and **explaining outcomes in full detail**; one reviewer says she **called on a Friday evening despite the office being closed** to provide additional explanation. - **Natalia Mollon**: named in a recent 1‑star review alleging **passport details were falsified**, affecting insurance/insurability (this is an allegation within a review, and the practice’s side is not provided in the available text). - **Carmela Mitchell (practice manager)**: named in the same 1‑star review, which alleges she said she had “come up with a story” for an insurer (again, this is an allegation reported by the reviewer). ## Reviews **Google rating: 4.1 stars from 19 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear vetting communication is frequently praised**, including detailed explanations and follow-up discussion by phone; however, one reviewer describes the opposite—**a mismatch between what was said on the phone vs what was later written in the report**, plus **delays receiving reports** and not getting a promised call. - **Insurance and paperwork support** comes up more than once: one reviewer says an insurance issue was resolved efficiently; another makes a **serious allegation** that **passport documentation was recorded inaccurately**, disrupting an insurance claim. - **Handling of horses and breadth of routine work** are mentioned (vaccinations, ageing, bloods), with some owners describing a calm manner with their horses. - **Emergency readiness** is referenced via **out‑of‑hours call‑outs** and **portable/battery-run diagnostic equipment** used on visits.