Downland Veterinary Group

- Easy appointment booking and timely access to care (including being seen the next day). - Calm, reassuring handling of both pets and owners (notably for anxious owners and nervous dogs). - Clear explanations and a feeling of being listened to (e.g., “not rushed” and questions answered).

Services

•General consultations for dogs and cats (examples in reviews include assessment of a minor injury and reassurance for an anxious owner).
•Preventive care reminders, including notifications for vaccinations and health checks (mentioned by a long-term client).
•Treatment/prescribing medication for eye problems in a bird (a hen’s eye issue treated with medication, with rapid improvement reported).
•Emergency veterinary services are listed in the provided clinic data (no further detail on how this is delivered was available in the materials provided).

People

•David (vet): Mentioned repeatedly by name across multiple reviews. Owners describe him as
•Taking time to explain things clearly “without scaring or worrying” them.
•Not rushing appointments and answering questions.
•Helping nervous dogs feel more at ease over repeated visits, with one owner noting confidence-building work that is “starting to pay off.”
•Prescribing medication that resolved a hen’s eye issue quickly (as reported by the owner).

Reviews

Google rating: 4.9 stars from 205 reviews.

•Easy appointment booking and timely access to care (including being seen the next day).
•Calm, reassuring handling of both pets and owners (notably for anxious owners and nervous dogs).
•Clear explanations and a feeling of being listened to (e.g., “not rushed” and questions answered).
•Practical continuity and follow-up signals, such as seeing the same vet and getting reminders for vaccinations/health checks.
•Species range in the reviews includes dogs, cats, and a hen (bird) treated for an eye problem.

Reviews for Downland Veterinary Group

Note: Showing the 5 most recent Google reviews out of 205 we track in total. Recent reviews may not be representative of overall sentiment.

Mark Dominick

a month ago

Friendly and professional, always has your pets best interest at heart. 100% recommended

Maria Yadegar

We have been using Downland Vets for a number of years and are always happy with the service we receive from them. The staff are always friendly and helpful and we know our dogs are in good hands when we have to take them for a visit.

Gareth Green

2 months ago

Very friendly and helpful

Debbie Morrison

a week ago

Bordon Downland vets. I have been using this practice for 10 years. The staff are so welcoming the moment you walk through the door. I always see the same vet David who is an excellent chap who puts you and your dog at ease, my dog is petrified of going to the vet but David always wins her over with his reassuring nature. I never have an issue with making an appointment and they let me know when vaccinations and health checks are due. I wouldn't go anywhere else.

jane poulter

3 months ago

Excellent service as always

Amanda

2 weeks ago

My hen had a poorly eye. Easy to book an appointment & first class service. David’s medication enabled my hen’s eye to heal & she can Ow see out of that eye again in 2 days!!

Sandra Higton

Brilliant vet answers all I aske not rushed good with luigi and Paolo they like him so that ans me thanks David good job my 2 like him that's my ans thanks

Gemma Dormer

I’ve been using downloads for years and specifically the bordon branch. David is fantastic, explains things so well not to scare or worry you. Which I personally appreciate as I’m a worrier! My dog is quite nervous and he’s been working so hard to bring his confidence up which is starting to pay off. Would 100% recommend and I have to numerous people!

Judit Sido

I brought my cat to Downland Veterinary Group after he gave himself a minor injury. I was really freaked out and didn’t know what to do, but they were so kind and managed to see us the very next day. Everyone was calm, professional, and really reassuring, which made such a difference. They gave me peace of mind and treated my cat gently and with genuine care. I’m really grateful and would definitely recommend them.