Bluebell Veterinary Surgery

Bluebell Veterinary Surgery is an independent clinic in Bursledon and is also a Veterinary Nurse Training facility. It offers a mix of routine and urgent care, with recent owners repeatedly mentioning same-day appointments, including for unregistered pets, and Saturday emergency support. Reviews also highlight thorough explanations, same-day investigations when needed, and kind handling of end-of-life care.

Services

•Routine appointments and preventive care: consultations for cats and dogs, including first visits, puppy appointments, and vaccinations.
•Urgent and emergency care: same-day urgent appointments are a recurring theme in reviews, including for pets not previously registered. Owners also describe Saturday emergency care and emergency surgery, with extra staff brought in at short notice when needed.
•Diagnostics and investigations: reviews mention vets carrying out necessary investigations on the same day in urgent cases, alongside detailed discussion of diagnosis and treatment options.
•Surgery and procedures: the clinic states it offers advanced surgery, and reviews add examples including emergency surgery and a fully sedated cat de-matting procedure.
•Supportive care: owners describe clear, unhurried consultations, practical advice for poorly pets, and compassionate end-of-life care/euthanasia support.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. In reviews, several owners still describe the clinic as reasonably priced or sensible on price, including for Saturday emergencies, emergency surgery, and a sedated de-matting procedure.

People

•Wojciech (vet): praised for being thorough, taking time to explain findings clearly, and discussing treatment options without rushing.
•Crystal: specifically thanked for being consistently welcoming.
•Reception team: mentioned for being friendly and efficient, including helping register a new cat quickly and arranging urgent appointments without delay.

Reviews

Bluebell Veterinary Surgery has a 5.0/5 Google rating from 235 reviews.

•Fast access when pets need help: owners frequently mention same-day urgent appointments, including for pets not already registered, and quick help from reception.
•Calm, thorough communication: reviews repeatedly praise vets for taking time to explain diagnoses, treatment choices, and routine care clearly, including during vaccinations and first appointments.
•Strong emergency support: several owners describe Saturday emergency help, with one review detailing emergency surgery after extra staff were called in at short notice.
•Friendly, compassionate team: reviewers often mention a welcoming atmosphere, and one detailed account highlights especially sensitive, personal support during a dog’s final appointment.

Reviews for Bluebell Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 235 we track in total. Recent reviews may not be representative of overall sentiment.

joanna M

2 months ago

Olly Webster

Alexandria Lamparas

This was our first visit to Bluebell Vets for our pet’s vaccination and we couldn’t have had a better experience. The appointment was really informative and the whole team was incredibly friendly and approachable from the moment we arrived. The vet took plenty of time to explain everything and answered all of our questions patiently, which made us feel very reassured. You can really see why they have so many 5-star reviews — they absolutely deserve them! We left feeling confident that our pet is in great hands. Highly recommend Bluebell Vets.

Sara O'Reilly

Needed same day appointment, fitted me in and dealt with professionally, everything explained and no hidden agendas, would recommend, infact already have! Thank you Bluebell Team!

Natalia

sarah parslow

4 months ago

I had a really positive experience at Bluebells. I was able to get an urgent appointment on the same day, even though my cat wasn’t registered at the surgery. The receptionist was very helpful and friendly and registered my cat easily. It was clear that the Vet was very caring and experienced and understood the needs of my cat well. He was able to carry out all the necessary investigations on the same day which was amazing. He explained the diagnosis and treatment options in good detail and it was clear that his priority was what was the in the best interests of my cat. I definitely won’t be taking my cats anywhere else now, and highly recommend Bluebell.

Jennifer

5 months ago

If i could shout from the town square, on how lovely Bluebell Vets are,I would! Second best option is giving them a 1000Star review....5 stars are not nearly enough. They have taken time and given advice on my poorly dog Beau,gone far out of their way to help us! I cannot Thank you all enough!😀🥰🥰🥰

Dan Cullen

Had to take my dog in for emergency surgery on a Saturday, got extra staff in at short notice, very grateful for the quality of service received. Reasonably priced. Very friendly staff would certainly recommend.

george haley

Really really helpful. As an emergency on a Saturday morning you couldn’t wish for more help. Staff we’re friendly and sympathetic , dog received first rate care at a sensible price

Wendy Garness

Thank you Crystal for always welcoming Us at Bluebell, everyone at bluebell are professional and friendly