Bluebell Veterinary Surgery – Vets in Bursledon
Clinic Overview
- Fast access when pets need help: owners frequently mention same-day appointments, including urgent cases and pets not already registered with the practice. - Clear, reassuring communication: reviews often describe vets taking time to explain diagnoses, treatment options, vaccinations, and general care without rushing. - Strong emergency support: several owners mention Saturday emergencies, including one account of emergency surgery with extra staff called in at short notice.
Services
- •Routine appointments and preventive care: consultations for cats and dogs, including first visits, puppy appointments, and vaccinations. Recent reviews describe informative first visits and vaccination appointments where owners felt questions were answered clearly.
- •Urgent and emergency care: same-day urgent appointments are a recurring theme, including for pets not previously registered. Owners also describe Saturday emergency care and emergency surgery, with extra staff brought in at short notice when needed.
- •Diagnostics and investigations: reviews mention vets carrying out necessary investigations on the same day in urgent cases, alongside detailed discussion of diagnosis and treatment options. Recent feedback also includes prompt treatment for a dog’s eye ulcer.
- •Surgery and procedures: the clinic states it offers advanced surgery, and reviews add examples including emergency surgery and a fully sedated cat de-matting procedure.
- •Supportive care: owners describe clear, unhurried consultations, practical advice for poorly pets, and compassionate end-of-life care and euthanasia support.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. In reviews, several owners still describe the clinic as reasonably priced or sensible on price, including for Saturday emergencies and emergency surgery.
People
- •Wojciech (vet): repeatedly praised for being thorough, acting quickly in urgent cases, and taking time to explain findings and treatment options clearly.
- •Crystal: specifically thanked for always being welcoming.
- •Reception team: mentioned for being friendly and efficient, including helping register a new cat quickly and arranging urgent appointments without delay.
Reviews
Bluebell Veterinary Surgery has a 5.0/5 Google rating from 290 reviews.
- •Fast access when pets need help: owners frequently mention same-day appointments, including urgent cases and pets not already registered with the practice.
- •Clear, reassuring communication: reviews often describe vets taking time to explain diagnoses, treatment options, vaccinations, and general care without rushing.
- •Strong emergency support: several owners mention Saturday emergencies, including one account of emergency surgery with extra staff called in at short notice.
- •Kind, compassionate team: the overall tone is warm and appreciative, with particular praise for caring handling of difficult situations, including euthanasia and other emotionally stressful visits.

