Bluebell Veterinary Surgery

Bluebell Veterinary Surgery describes itself as an independent clinic and is also listed as a Veterinary Nurse Training facility. Recent reviews repeatedly mention same-day urgent appointments (including for unregistered pets) and Saturday emergency care, including one case where extra staff were brought in at short notice for emergency surgery. Owners also describe vets taking time to do investigations the same day and to explain diagnoses and treatment options in detail, plus supportive handling of end-of-life care.

Services

Based on the website summary and latest reviews, services mentioned include

•Advanced surgery (website statement)
•Emergency surgery (review mentions emergency surgery on a Saturday, with extra staff called in)
•Same-day urgent appointments (including for a cat not previously registered)
•Same-day investigations for an urgent cat case (tests/investigations carried out the same day, as described by the owner)
•Consultations (first-time consultation for a cat; first-visit puppy appointment)
•Sedation for grooming-related procedure: full sedation for cat de-matting (owner specifically describes this)
•End-of-life care/euthanasia support (owner describes a calm, peaceful final appointment and staff sensitivity)

People

•Wojciech (vet): described as “very thorough,” taking time to explain findings and options rather than rushing; one owner highlighted detailed discussion during a consultation.
•Crystal (staff member): specifically thanked for “always welcoming” clients.
•Reception team: mentioned for quickly registering a new cat and helping arrange an urgent appointment without delays.

Reviews

5.0 stars from 203 reviews. - Urgent access and speed of care: same-day urgent appointments are mentioned, including for an unregistered cat; owners also describe quick booking without long waits.

•Emergency/Saturday support: multiple reviews describe Saturday emergencies; one details emergency surgery with extra staff called in at short notice.
•Clear explanations and thorough consultations: owners mention detailed explanations of diagnosis and treatment options, and vets taking time during exams.
•Kind handling of difficult moments: one owner gives a detailed account of sensitive, personal-feeling support during a dog’s final appointment.
•Price comments are generally positive but not specific: a couple of reviewers describe care as “reasonably priced” / “sensible price,” without quoting amounts.

Reviews for Bluebell Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 203 we track in total. Recent reviews may not be representative of overall sentiment.

sarah parslow

in the last week

I had a really positive experience at Bluebells. I was able to get an urgent appointment on the same day, even though my cat wasn’t registered at the surgery. The receptionist was very helpful and friendly and registered my cat easily. It was clear that the Vet was very caring and experienced and understood the needs of my cat well. He was able to carry out all the necessary investigations on the same day which was amazing. He explained the diagnosis and treatment options in good detail and it was clear that his priority was what was the in the best interests of my cat. I definitely won’t be taking my cats anywhere else now, and highly recommend Bluebell.

Jennifer

If i could shout from the town square, on how lovely Bluebell Vets are,I would! Second best option is giving them a 1000Star review....5 stars are not nearly enough. They have taken time and given advice on my poorly dog Beau,gone far out of their way to help us! I cannot Thank you all enough!😀🥰🥰🥰

Dan Cullen

a week ago

Had to take my dog in for emergency surgery on a Saturday, got extra staff in at short notice, very grateful for the quality of service received. Reasonably priced. Very friendly staff would certainly recommend.

george haley

Really really helpful. As an emergency on a Saturday morning you couldn’t wish for more help. Staff we’re friendly and sympathetic , dog received first rate care at a sensible price

Wendy Garness

Thank you Crystal for always welcoming Us at Bluebell, everyone at bluebell are professional and friendly

Karen Boyes

First visit as a novice dog owner with our 12wk old puppy. Fantastic service, staff were very informative and knowledgeable. I'm really happy I chose to register with Bluebell Veterinary Surgery! A+++++

jenna carter

2 weeks ago

I took my cat Lily to Bluebell vets for the first time yesterday for a consultation, my first impressions of this vets was that it seemed very friendly and welcoming and the receptionist was lovely. I saw Wojciech, he was very nice and very thorough and he took his time explaning things to us unlike vets that belong to a big corporations that seem to rush and don't always have the time to talk to you or check your animals over properly. I would definitely recommend this vets and give them 5 stars ***** I am so glad when I was looking for a new vets after being with another vets for over 30 years until the owner sadly passed away who had become a good dear friend to us and our fur babies, after that things changed not for the better but for the worse so much so that I am so glad that we have found another good and reliable Vet surgery with Bluebell vets..

Christina Harris

a month ago

Absolutely amazing, my cat Ludo was brought here by a member of public as he’d hurt his paw. They were absolutely amazing and went above and beyond. Actually going to change vets and register my animals here. Would 100% recommend anyone to register here. Thank you so much for what you have done- he’s now cuddled up with his Lola ❤️

Elly Horsler

3 months ago

I was recommended Bluebell vets and I am so pleased we followed that recommendation for our beloved dog, Jasper. Every visit he was fussed and loved like they had known him for years, every consultation was thorough and everything was explained to me in great detail so I understood what was happening. Unfortunately, we had to say goodbye to our Jasper and every member of staff at Bluebell treated us and him with the greatest kindness, sensitivity and compassion. The process, whilst sadly they have to go through as part of their jobs, felt so personal to us and we couldn't be more grateful that his final journey was calm and peaceful and full of love. Thank you to everyone at Bluebell who took care of Jasper (and me when I was distraught) x

Vera Dent

6 months ago

Found the Bluebell vet by chance,was looking for an urgent and affordable de-matting for my cat,who needed a full sedation for this procedure. What a lovely vet clinic:clean ,very pleasant ,nice kind people.No delays on telephone like with our usual surgery. The most important they provide professional and efficient service,for a reasonable price.The appointment been made quickly ,without several weeks waiting. Our Oscar is so happy now.😊 I’d say it was a lucky discovery.We are going to contact them in the future when need anything for our pet.