Downland Veterinary Group

Downland Veterinary Group has been operating since 1946 (per its website) and is listed as a veterinary nurse training facility. Recent reviews describe same-day appointments for urgent problems, surgery following an accident, and clear explanations before and after procedures. Owners also repeatedly mention staff handling nervous pets gently and reception staff being notably patient and reassuring during ongoing, repeat visits for chronic cat issues.

Services

• •Urgent/same-day appointments: A puppy with an accident was “seen the same day” (review).
• •Surgery/operations: A puppy “had to have an operation,” with staff described as informative pre- and post-op (review).
• •Care for cats with ongoing conditions: Multiple visits for “cats ongoing issues” are described, suggesting support for longer-running medical problems (review).
• •Emergency veterinary services: Listed in the clinic’s structured service data as offering emergency care (details of how this operates aren’t provided in the available sources).
• •Veterinary nurse training facility: Stated in the clinic’s structured data.

People

• •Reception team (named in reviews): Becky, Bridgett, Nicola — described as knowledgeable, patient, reassuring and compassionate, particularly during repeated visits for a cat’s ongoing issues.
• •Veterinary team (not named) — noted for being “very informative before and after” a dog’s operation, and for being gentle with a nervous cat; another reviewer says their dog “hates going” but staff are “outstanding” each visit.

Reviews

4.7 stars from 476 reviews. “”

• •Speed of access: Same-day appointment for an accident; another review says they are “quick to see.”
• •Communication around procedures: Clear information given before and after an operation.
• •Handling anxious/nervous pets: Multiple mentions of gentle handling and dogs that dislike vet visits being managed well.
• •Reception support during stressful situations: Repeated praise for reception staff being patient, reassuring and empathetic during ongoing medical visits.
• •Cost note: One reviewer explicitly says it’s “not cheap,” alongside good service.