
Downland Veterinary Group, located in Emsworth, is a highly regarded clinic with a strong reputation for providing comprehensive veterinary care. The clinic boasts an impressive Google Maps rating of 4.7 stars from 473 reviews, indicating a high level of customer satisfaction across a large sample size. This robust rating is supported by individual reviews that highlight the clinic's strengths.
A standout aspect of Downland Veterinary Group is its exceptional customer service, particularly at the reception. Reviewers have specifically praised staff members Becky, Bridgett, and Nicola for their knowledge, patience, and empathy, demonstrating the clinic’s commitment to compassionate care. The veterinary team is also noted for their gentle handling of animals, which is particularly important for nervous pets.
The clinic offers specialized services, including a veterinary nurse training facility and emergency veterinary services with extended hours, ensuring that pets receive timely and expert care when needed. This breadth of services underscores Downland Veterinary Group's dedication to both animal welfare and the professional development of veterinary staff.
While the summary does not include explicit pricing information, the high number of positive reviews suggests that clients find the services provided to be of good value. The combination of skilled staff, comprehensive services, and a strong track record of customer satisfaction makes Downland Veterinary Group a reliable choice for pet owners in the Emsworth area.
Note: Showing the 5 most recent Google reviews out of 473 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
I have needed to attend the vets quite a few times recently for my cats ongoing issues. I don't usually leave reviews but the interactions I have had with some of the ladies on reception (Becky, Bridgett and Nicola) have been an absolute pleasure. They are knowledgable, patient, reassuring and compassionate. They offer so much empathy to each of their customers. It has also been so reassuring to see how gently the vets have been with my nervous boy. The staff here do an outstanding job.
