Specialist Vets in Fleet

## Summary Ashworth Veterinary Group is a long-running practice (on its website, it says it has been caring for pets since the 1950s) that many reviewers describe using for years or even decades. Recent reviews point to a clinic set up for routine preventive care (annual vaccinations/injections, parasite treatment) as well as urgent problems—one owner describes emergency treatment after their dog swallowed an acorn. Practical details mentioned include a monthly care plan covering annual vaccinations (with reminders to book) plus monthly flea/tick treatment, and multiple comments about appointments running on time and reception/nursing staff being helpful. ## Services Services and situations explicitly mentioned by owners include: - **Routine preventive care:** annual injections/vaccinations, with reminders to book. - **Parasite prevention:** monthly flea/tick treatment (as part of a monthly plan). - **Urgent treatment:** emergency care for a dog that swallowed an acorn (the owner specifically mentions vets and nurses providing treatment and support). ## People - **Rachel (vet)**: mentioned by name as “brilliant with our dogs” by a long-term client. - **Reception and nursing staff:** repeatedly described as friendly and helpful; one reviewer specifically notes the receptionist being welcoming and answering questions without making them feel like “too much trouble.” ## Reviews **Google rating: 4.9 stars from 87 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Long-term loyalty:** several owners mention using the practice for “many years” (including 15+ years) and for multiple pets. - **Support during urgent problems:** one owner describes emergency treatment after acorn ingestion and highlights the support from both vets and nurses. - **Preventive-care plan and reminders:** one review details a monthly care plan that includes annual vaccinations plus monthly flea/tick treatment, with reminders to book. - **Service experience:** comments mention on-time appointments and friendly, helpful reception staff. - **Cost note:** one reviewer describes the visit as “expensive for 10 minutes service,” alongside otherwise positive feedback.

## Summary Ark Veterinary Practice is a small-animal clinic established in 1954, with facilities that include an in-house lab, X‑ray and ultrasound, plus a dedicated rehabilitation setup (the Burnside Rehabilitation Centre) and an on-site dog-grooming parlour. It also operates as a veterinary nurse training facility. In the latest reviews available to us, owners repeatedly describe appointments that don’t feel rushed and where options are explained in detail—one rabbit owner says they came in as an emergency when their usual vet couldn’t see them, then had multiple follow-up visits with a veterinary nurse who talked through every option and answered many questions. Another owner mentions getting a same-day appointment for a new puppy check-up. Home visits are also described, including an at-home euthanasia visit that a family found particularly supportive. Out-of-hours emergency care is described on the clinic website as being provided by MiNightVet Wokingham (with full-time night staff and qualified vets and nurses specialising in urgent critical care). ## Services Services and capabilities mentioned on the clinic website include: - Consultations and six-month health checks - Vaccinations, microchipping, parasite control - Neutering and surgery - Dentistry - Diagnostic tests and imaging (including X-ray and ultrasound) - In-house laboratory testing - Nurse clinics - Physiotherapy and hydrotherapy (via the Burnside Rehabilitation Centre) - Grooming and nail clipping (on-site dog-grooming parlour) - Blood pressure checks, anal sac expression - Home visits Species mentioned on the website: dogs, cats, rabbits and guinea pigs. Emergency arrangements (as stated on the website): - Emergency support during normal opening hours by contacting the practice - Out-of-hours emergency care via MiNightVet Wokingham ## People - **Sally (veterinary nurse)** is specifically named in a review for repeated follow-up visits with a seriously ill rabbit. The owner describes her as taking time to explain options, answering many questions, and helping them feel supported even when the prognosis was poor. - **Reception staff, vets and nurses (team)** are repeatedly mentioned as a group. Examples owners give include arranging a same-day puppy appointment, providing a thorough first-visit check-up with detailed explanations, and being supportive during end-of-life care (including an at-home euthanasia visit). ## Reviews **Google rating: 4.8 stars from 102 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Long-term continuity: multiple owners describe being with the practice for 18–30 years. - Time and explanations: owners mention being talked through options, having questions answered, and not feeling rushed (including for a rabbit with a serious illness and a new puppy’s first check-up). - Support during difficult moments: reviews describe the team being supportive after a dog’s death, and an at-home euthanasia visit that “made all the difference” for the family. - Access and responsiveness: one owner specifically mentions receiving a same-day appointment for a puppy check-up; another describes being seen as an emergency for a rabbit when their usual vet couldn’t.

## Summary Nine Mile Veterinary Group – Fleet appears to be part of CVS (the clinic email uses the **cvsvets.com** domain). Based on the clinic’s stated services and facilities, it’s set up as a **small-animal practice** with on-site diagnostics (including an **in-house lab, ultrasound and X‑ray**) alongside routine care and surgery. In reviews, owners most often describe (1) **supportive decision-making at end of life** with clear options and no payment pressure in the moment, (2) **medical support for unwell pets** (including **IV fluids** for dehydration and appetite loss), and (3) hands-on nursing care for rabbits, including **syringe feeding** during treatment for gut stasis. ## Services - **Consultations** for small animals including **dogs, cats, rabbits**, and small pets such as **guinea pigs, gerbils and hamsters** (website summary). - **Vaccinations**, **microchipping**, **parasite control**, and **six‑month health checks** (website summary). - **Neutering** and **surgery** (website summary). - **Dentistry** (website summary). - **Diagnostic tests & imaging**, with facilities listed as **in-house lab, ultrasound, and X‑ray** (website summary). - **Nurse clinics**, including **blood pressure checks**, **anal sac expression**, and **grooming & nail clipping** (website summary). - **Home visits** (website summary). - **Emergency care arrangements:** emergencies are handled by the practice during normal hours; **out-of-hours cases are referred to MiNightVet** (website summary). - **Veterinary Nurse Training facility** (clinic data). - Review-mentioned practical support: a **pet taxi service** is described by one reviewer (reviews). ## People - **Kim Young (vet)** is described as “informative” and “reassuring,” with one owner saying she talked them through “the best ways forward” and gave practical advice (reviews). - **Chiara, Phil and Emily** are specifically thanked for caring for a “very sick” pet (reviews). - **Vito (vet)** is credited with “understanding and expertise” during a rabbit’s inpatient stay; **nurses Claire and Alice** are mentioned for **syringe feeding** (reviews). - Additional vets named in one rabbit care review include **Rosie, Charlotte, Michael and George** (roles not specified in the review). ## Reviews **4.7 stars from 184 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Serious illness support:** one owner credits the clinic with turning around an elderly pet’s condition after **IV fluids** for dehydration and appetite loss (review mentions long-term improvement). - **End-of-life care and decision support:** multiple reviews describe **open, honest conversations**, being able to say goodbye in a calm setting, and **options presented clearly**; one owner notes there was **no pressure to make payments** during difficult appointments. - **Rabbit-focused nursing care:** reviewers mention rabbit inpatient care, **gut stasis support**, and **syringe feeding**, alongside efforts to reduce unnecessary time in the clinic to manage costs. - **Practical extras:** one reviewer notes availability of a **pet taxi service**.

## Summary Crookham Park Veterinary Centre is listed as a **Veterinary Nurse Training facility**. Reviews suggest it sees a **wide mix of species** beyond cats and dogs, including **lizards** and a **hamster** needing carefully checked medication dosing. Several owners describe staff **finding earlier appointments than booked** (one reviewer booked for Monday and was called on Saturday to be seen the same day). Feedback is mixed on **fees and payment handling**: some recent reviewers allege the practice prioritised payment (including refusing a payment plan, and charging again to reissue prescriptions), while others describe staff “going above and beyond” during difficult illnesses (including practical help like **washing a dog’s bed**). ## Services Based on the information available from structured clinic data and the latest reviews, owners mention: - **Veterinary Nurse Training facility** (listed specialisation) - **Cat neutering/spaying** (kittens neutered and spayed) - **Care for small mammals** (hamster treated with antibiotics; staff double-checked dosing for a very small patient) - **Exotics care** (review specifically mentions the team being “so good with lizards”) - **Prescriptions for alternative medication** (owner requested prescriptions after flea treatment on a plan didn’t work; practice charged consultation(s) and a prescription fee, per the reviewer) - **Supportive care for unwell dogs**, including additional practical help during treatment (washing the dog’s bed, per one review) ## People - **Dr. Sabina (vet)**: One reviewer credits her with **accurately diagnosing** their dog’s health issues and focusing on both **short-term and long-term** management, describing her communication and manner as notably kind and reassuring. - **Wider team**: Multiple reviewers mention staff being friendly and taking time with patients; examples include **calling to offer an earlier appointment** and **double-checking medication doses** for a hamster. ## Reviews **4.6 stars from 130 reviews.** The latest written reviews include both strong praise for care and several sharp complaints focused on payment, fees, and policies. “Themes below are drawn from the latest written reviews available to us.” - **Flexibility and responsiveness:** an earlier-than-booked appointment was offered after a booking was made for a later date. - **Handling of nervous/unwell pets:** one owner said their dog “hates the vets but tolerates it” because of staff handling; another described staff going beyond clinical care (washing the dog’s bed). - **Exotics and small-pet competence:** lizards are specifically mentioned, and a hamster case describes careful attention to correct antibiotic dosing. - **Fees/policies are contentious:** two recent 1-star reviews allege a strong focus on payment (including refusal of a payment plan in an end-of-life situation, and charging again to reissue prescriptions), while other reviewers say prices are “very reasonable” and experiences consistently positive. - **Practical access issue raised:** one reviewer notes difficulty with customer parking availability.