
The Liphook Equine Hospital Ltd, situated in Liphook, is a highly regarded facility dedicated to equine veterinary care, boasting a 4.6-star rating based on 59 Google reviews. This rating indicates a high level of customer satisfaction, supported by numerous positive testimonials. The hospital operates as a veterinary nurse training facility and offers emergency services around the clock, underscoring its commitment to comprehensive equine care.
The hospital is praised for its top-class facilities and exceptional staff, as highlighted by Joanna Hawley, who would "fully recommend" the practice. Courtney Cummins also commends the approachable and communicative nature of the vets, who kept her updated with videos during her horse's treatment for lameness. Long-term client Karen Smith, who has been with the clinic for over 20 years, lauds the professionalism and reassurance provided by the staff, especially mentioning Pete Gallon for his consistent excellence. Julia Mainwaring, another satisfied customer, describes the practice as "fantastic," noting the staff's friendliness and the facility's unrivaled resources, which contribute to their quick and attentive service.
However, not all reviews are glowing. Melissa Corbin recounts a less-than-ideal experience with a vet named Ricardo, who arrived late to a sensitive appointment. This incident highlights occasional lapses in service that contrast with the generally positive feedback.
Overall, The Liphook Equine Hospital Ltd is recognized for its outstanding facilities and dedicated team, making it a vital resource for equine care in the Liphook area.
Note: Showing the 5 most recent Google reviews out of 59 we track in total. Recent reviews may not be representative of overall sentiment.
4 months ago
Would always fully recommend this equine veterinary practice. Top class facilities. All the staff are amazing.
11 months ago
My horse went in very badly lame and the vets are all super friendly, sending videos of my horse to me, and keeping my involved with every step. Thanks so much. :)
a year ago
Ricardo was the vet appointed for putting our horse to sleep recently. He arrived 1 hour late to our appointment which we had booked in advance to reduce the stress for us and our horse. We were informed by the receptionist that Ricardo would arrive half an hour late, and when that half an hour passed we were phoned again by the receptionist to say Ricardo was around 20 minutes drive away. These circumstances were far from ideal on a stressful day. When Ricardo arrived he said sorry I am late, where do you want it done in an abrupt manner. This did not demonstrate empathy towards the stress and discomfort we were under considering the circumstances of putting our pet of over 20 years to sleep, and having to wait 1 hour from our original appointment time.
2 years ago
I've been with Liphook for over 20yrs ...i can't fault them over the years ..from the initial phone call the girls are so professional and reassuring..I have to mention Pete gallon as usual he was today as professional and reassuring as he's always been Thank you
7 years ago
Fantastic practise who excel every time we need them. Friendly caring staff with unrivalled facilities. Quick to attend and our concerns are always carefully listened to. We are lucky to have such an incredible hospital so close by.
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