Vets Now Portsmouth is an emergency veterinary clinic located in Portsmouth. It has garnered a Google rating of 4.4 stars based on 481 reviews, suggesting a generally favorable reception, although some individual experiences highlight significant concerns.

The clinic is recognized for its emergency veterinary services, which are vital during non-standard hours. However, the reviews reflect a mix of experiences. Positive feedback often highlights the professionalism and care exhibited by the staff. For instance, Sarah Major praised the friendly and knowledgeable staff, appreciating the thoroughness of the treatment plan despite acknowledging the high costs. Similarly, Georgia Marks commended the compassionate care her pet received, noting clear communication regarding treatment options and costs.

Conversely, there are notable negative experiences, particularly concerning pricing and perceived lack of compassion. Catliz expressed dissatisfaction with the high markup on medication and the overall cost of the out-of-hours service. Casa Diablo Tattoo shared a harrowing account involving a life-threatening emergency, criticizing the clinic for prioritizing payment over urgent care, which resulted in a tragic outcome for their pet. This review underscores significant issues with perceived insensitivity and procedural rigidity, exacerbating an already distressing situation.

While some customers, like Steve Elliott, reported satisfactory service, they also noted issues such as improper post-procedural care, which led to discomfort for their pet.

Pricing at Vets Now Portsmouth appears to be a contentious issue, with several reviews indicating that costs can be significantly higher than those of regular veterinary services. This feedback suggests that while the clinic is equipped to handle emergencies, potential clients should be prepared for higher expenses and consider the mixed reviews regarding the quality of care and customer service.