
#3 Vet in Ringwood, Hampshire
Cedar Veterinary Hospital, located in Ringwood, provides a broad range of services, including emergency veterinary care and serving as a training facility for veterinary nurses. The clinic is part of the CVS Group, a larger veterinary services provider, which has received mixed feedback from customers.
The clinic boasts a respectable 4.4-star rating from 129 Google reviews. Many clients have praised Cedar Veterinary Hospital for its compassionate and professional staff, highlighting their ability to handle difficult situations with empathy. For instance, John Connolly commended Alice and her team for their support during a distressing experience with his dog. Anthony Hand also appreciated the clinic’s prompt and reasonably priced emergency services.
On the other hand, some reviews express dissatisfaction, particularly with the clinic's affiliation with the CVS Group. David D’s review highlights concerns about the clinic's focus on profitability, suggesting that service quality has declined since the acquisition. He recounts a misleading diagnosis regarding his cat's dental health, which led him to seek services elsewhere.
Despite this criticism, the majority of reviews, such as those from Rosie Gayler and Flat 29, reflect positive experiences. They highlight the staff's dedication to animal welfare and the personal care provided, with specific mentions of home visits and attentive follow-ups.
Overall, while Cedar Veterinary Hospital maintains a solid reputation with many satisfied clients, potential customers should weigh the mixed reviews, particularly concerning its corporate ownership, when considering their veterinary care options.
Note: Showing the 5 most recent Google reviews out of 129 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Whilst on holiday in Dorset our 12 year IRWS Cooper was having breathing problems. We were recommended Cedar vets by Back of Beyond caravan site. Unfortunately it was found he had severe issues with his heart and we had to let him go. The staff from reception to vet to manger were all so.caring and empathetic. They made a heartbreaking situation a little bit easier through their genuine caring attitude. We would highly recommend Alice and her team at Cedar vets.
a month ago
My dog is not registered here, but Riley has an accident in the forest, and so there was a need for an emergency out of hours visit. Nice people. Sensible advice. Reasonably priced. I would recommend.
5 months ago
It was a shame about this vets and how they went down hill in the last 3 years I used them. Unfortunately after they became part of the CVS Group the service was never the same. They were a nice caring vets before they sold out for bigger things. CVS requires profits more than anything else. I found out this myself when having an annual health check with my cats. The vet checked my cats teeth and told me that he believed that my cats teeth were in early stages of decay and required attention from their specialist team. This could cost me a couple of thousand, knowing of course from my previous records that I had a good insurance pay out record. I said thanks to him for his input and would be in touch. I was in touch I asked them to move my pets records to a new vets. The new vet had told me that my cats teeth were fine and actually in very good condition. I might add that this was over a year ago now and not sure what Cedar vets is like now but I'm really glad I moved to a independently owned small vets. Over a year on my cats teeth are still sparkling bright. Large vets doesn't always mean better. Lesson learned and moved on.
a year ago
Rosebud is on the mend after having major surgery, mark rosebuds vet has visited at home since to make sure that she is doing well, the staff have all gone about and beyond to make sure rosebud was well cared for, highly recommend this veteran practice, truly care about our loved ones 🐶💕
4 years ago
Took my kitten in to get a check up and have her weighed. There was no charge and everyone was so helpful. The nurses all had a cuddle (not with me) and you can tell that they really care about the animals here. Booked in again for the week after for shots.
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