Pet Doctors Lake is a veterinary clinic located in Sandown, Hampshire. They offer a variety of services, including emergency veterinary care with extended hours and a veterinary nurse training facility, which highlights their commitment to quality care and education.

The clinic has received a Google Maps rating of 4.2 stars across 101 reviews. While this rating is generally positive, the reviews present a mixed picture. On the positive side, reviewers frequently praise the staff for their friendliness and competence. For instance, James H commended the compassionate care provided by vet Siobhan during an urgent appointment for his dog while on holiday. Similarly, Justyna Malinowska highlighted Dr. Guilherme Pacheo’s knowledge and patience, and his ability to make her anxious pet feel comfortable.

Conversely, some reviews express dissatisfaction, particularly regarding service and perceived financial motivations. Lucinda Woolnough shared a distressing experience where delayed service and communication issues were compounded by unexpected charges, ultimately resulting in the loss of her pet. Kirsten Clarke also criticized the clinic for poor customer service, singling out the receptionist for her lack of people skills.

Overall, Pet Doctors Lake seems to be a clinic that provides quality care but may have inconsistencies in customer service experiences. The clinic’s rating and the number of reviews indicate a generally favorable perception, but potential clients might consider both the positive and negative reviews before making a decision. Pricing information is not explicitly available, but some reviewers suggest financial considerations might play a role in the clinic’s operations.