The Carisbrooke Vets in Sandown, Hampshire, is a well-regarded veterinary practice with a strong overall rating of 4.8 stars based on 96 reviews. This high rating suggests a generally positive reputation among its clientele, although it's important to consider individual experiences which may vary.

The clinic has received praise for its friendly and professional staff, as highlighted by customers like Wendy Marshall and Kim Austin, who have expressed their satisfaction with the attentive and caring nature of the team. Kim Austin specifically noted the consistent professionalism across different vets and the helpfulness of the reception staff, emphasizing that the welfare of the animals is prioritized over profit. Similarly, Julie Davey commended the staff's friendliness and expertise, specifically mentioning Nuria for her thoroughness and ability to put pets at ease.

However, not all feedback is uniformly positive. Sam Home's review raises concerns about the clinic's communication and integrity, particularly regarding vaccination scheduling and the handling of client disputes. This review suggests a potential lapse in communication that could affect trust, highlighting the importance of clear and consistent information.

Despite this, the majority of reviews reflect a positive sentiment, with clients appreciating the knowledgeable and approachable staff. The practice does not only focus on treatment but also ensures a welcoming atmosphere for both pets and their owners. While individual experiences may differ, the overall feedback indicates a reliable and caring veterinary service. Pricing information is not transparently provided in the reviews or the basic information available.