Sidbury Hill Veterinary Clinic

- Friendly, welcoming staff and a reassuring manner from first phone contact through to appointments. - Kind, respectful handling of pets, with owners appreciating gentle examinations, consent being asked before exams, and time made for questions. - Strong flexibility when pets need help quickly, including squeezing in appointments, seeing urgent cases promptly, and assisting with unexpected situations.

Services

•General consultations and routine care: The clinic handles standard appointments and preventive care, with reviews mentioning vaccinations, examinations, and clear explanations during consultations. Clients also describe vets taking time to help nervous dogs settle before checking them over.
•Urgent and same-day help: Recent feedback highlights the team making space for poorly animals, seeing pets promptly in urgent situations, and helping with unexpected cases brought straight to the clinic.
•Transfer of care support: Reception staff are praised for helping new clients move over from a previous practice smoothly and making the process straightforward.
•Ongoing support for common household pets: Reviews include long-term care for cats as well as routine and first-visit care for dogs, with owners describing a kind, respectful approach.
•Veterinary nurse training facility: The clinic is listed as a training facility for veterinary nurses.

Pricing

No published pricing information is currently available for this clinic.

People

•Ashley (reception): Praised for making a transfer from a previous practice seamless, while being friendly and approachable.
•Kate (vet): Praised for a kind and compassionate manner, clear explanations, and taking time to settle a dog before examining her.
•Anna: Thanked by one client for helping complete missed treatments during a vaccination visit after the clinic fitted them into the schedule.
•Wider team: Reviews repeatedly praise the reception and clinical staff for being welcoming, gentle, respectful, and helpful in stressful situations.

Reviews

Google reviews show 4.8 stars from 131 reviews. Recent written feedback is very positive overall, with common themes including

•Friendly, welcoming staff and a reassuring manner from first phone contact through to appointments.
•Kind, respectful handling of pets, with owners appreciating gentle examinations, consent being asked before exams, and time made for questions.
•Strong flexibility when pets need help quickly, including squeezing in appointments, seeing urgent cases promptly, and assisting with unexpected situations.
•Long-standing loyalty from clients, with several reviews saying the team goes above and beyond and keeps animal welfare at the centre of care.

Reviews for Sidbury Hill Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 131 we track in total. Recent reviews may not be representative of overall sentiment.

Lyndsay Hill

4 weeks ago

We have been using Sidbury Hill vets for our cats now for nine years and we have always been extremely satisfied. From the kind voice on the end of the phone to the friendly and welcoming faces of the staff and vets. We have had some distressing incidents with a couple of our cats but we know at Sidbury they do all they can to help and often go above and beyond. Thank you to all the staff for helping us keep our little furry members of our family safe and treating them with such respect and kindness.

Rose

1 month ago

Very friendly helpful staff

Hayley Ottaway

They are incredible helpful. Its very comfortable inside. They always find a space for a poorly animal. In emergencies they have always seen my pets straight away. They also saw a run over cat that I took straight away. They located the owner amd kept me updated

Guy Ellis

We accidentally booked for a sister-vet branch but mistakenly came to this branch due to it being our normal one. They squeezed us into their schedule and we didn’t have to wait at all! Our pet had its standard vaccination, but the staff noticed we hadn’t complete some of the “Welcome pack” we had paid for a year earlier. They did the rest of our inclusive treatments there and then, even though there were others booked in after us. A massive thank you to ‘Anna’ who treated our pet!

Sherry Locke

3 months ago

The staff were kind and respectful towards me and my pet. They asked my consent before the examination began and were very gentle. The vet made time for me to ask questions.

MISS “P” Curry

1 year ago

I've been using this very for over twenty years. They really do put the animals welfare first...

Claire King

This was my first visit to this vets as we had moved recently. Ashley in reception was excellent and made the transfer of care from my previous vets, seamless. She was friendly and approachable, and made the whole visit as smooth as possible Kate was our vet and was kind and compassionate, explaining everything clearly. She was sensitive to my dogs needs and took the time to settle the dog before checking her over. I would highly recommend this veterinary service.

Julie McLorie

The absolute best vets practice around. The care and compassion they give to every pet that they care for is outstanding. Highly recommended. Would never go anywhere but here. A massive thank you to every member of the team!