
Note: Showing the 5 most recent Google reviews out of 214 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
Wife takes the pets here for any and all ailments, checkups etc. Also supply flea treatments and so on. Very popular, give excellent service etc. I'm not sure if they're taking on more clients (popularity has its downsides), if you're not currently a client you should call to check. Note there is a severe lack of parking. If you live locally then you could at least walk (assuming that's an option. There are only a couple of dedicated parking spaces outside (these are marked for patrons use). You might be able to find somewhere to park in the surrounding area depending on the time of day, alternatively do what my wife does and find a chauffeur (me) who can drop off and pick up. But the business is first rate and we are very lucky to have it so close to home.
a month ago
My elderly grandfather had his dog registered here for 12 years and has been paying lots of expenses every month for medication for him. The time came last week to put his dog to sleep and his first point of call was to call his vets. My already distressed grandfather was told they were 'too busy' to put his dog to sleep and would have to call somewhere else, in which he then paid over £600 to have an urgent appointment with an alternative vet. After spending hundreds of pounds on care, this has left us all very disappointed with the lack of empathy that was shown by the vet and reception team in my grandfathers time of desperation. Would not recommend this vets and will be letting others locally know our experience's so no one else has to go through this.
7 months ago
Another fantastic service from Purbrook vets. Made a call this morning as my Frankies ears were playing up and needed his cytopoint injection. Explained I didn't want him to be distressed over the weekend, they were pushed for appointments but said come in half an hour and we will see him. Can always trust Purbrook vets to take care of my boy 💙 Thank you so much 🙂
8 months ago
Geoff of Purbrook Vets, is nothing less than awesome. He is the most caring, thoughtful person you could ever want to care for your pet. When our cat Radar died, Geoff sent us a condolence card and a paw print from Radar too, Geoff used to call him scrapper. We are now waiting for the day, our Dog Ruby, who has known Geoff all her life, has an operation on her leg. We trust the Doc wholeheartedly, and wouldn't take our pets to any other Vet. Not only is Geoff an amazing Vet, he is a very funny bloke along with it. Geoff even stitched up my Chickens neck after Ruby attacked her, Ruby was then known as the Chook killer by the Doc. Thank you for looking after our family Geoff, you're a Star. The newest addition to our Home is Thorn (pictured), a little Barrel of Monkeys. Of course, we won't trust any other Vet with our Pets. Thorn had his first Puppy check and Jabs, as Usual, Doc was awesome with him, told us Thorn has the Smarts. We have set up the Pet Plan now too, saves a lot of Money in the long run, but no pressure, we decided to do it off our own backs. No doubt, there will be many more visits to the Doc in the in years to come. We have every confidence in his work and his advise. Thanks again Doc. Bill, Sharon, (Ruby Deceased) & (Radar Deceased) and now Thorn.
3 years ago
Very friendly staff, always welcoming and the veterinarians are amazing. Used this place for several years. They have been amazing during my dogs life. They were also very lovely when we had to put out dog to sleep. They sent a sympathy card too which was very much appreciated.
