Whiteley Village Vet Centre Ltd – Vets in Whiteley
Clinic Overview
Whiteley Village Vet Centre Ltd is described by one reviewer as independent (not part of a chain), and it’s also listed as a Veterinary Nurse Training facility. Reviews suggest the clinic regularly handles both routine care (e.g., vaccinations explained in detail, with owners noting no pressure to add extras) and more complex cases, including BOAS surgery for brachycephalic dogs and ongoing management plans for stressed cats. Several owners also mention cat-specific facilities designed to reduce stress during visits.
Whiteley Village Vet Centre Ltd is described by one reviewer as independent (not part of a chain), and it’s also listed as a Veterinary Nurse Training facility. Reviews suggest the clinic regularly handles both routine care (e.g., vaccinations explained in detail, with owners noting no pressure to add extras) and more complex cases, including BOAS surgery for brachycephalic dogs and ongoing management plans for stressed cats. Several owners also mention cat-specific facilities designed to reduce stress during visits.
Experiences aren’t universally positive: while many reviews describe careful planning, clear explanations, and considerate end-of-life support, one reviewer reports a very poor experience involving an incorrect diagnosis, a cold approach, and feeling rushed during an end-of-life decision without time to say goodbye.
Services
- •Vaccinations: owners mention vaccines being explained and justified, with no “upsell” pressure reported in that review.
- •Surgery: BOAS surgery is specifically mentioned, including a pre-op consultation and post-op check-ups.
- •Post-operative care and follow-ups: post-op check-ups and ongoing care are explicitly described after surgery.
- •Cat-focused care: “newer cat facilities” are mentioned as helping make visits more stress-free; owners also describe vets discussing different medication and care options for a stressed cat.
- •Wildlife support: one review specifically mentions treatment for wild hedgehogs.
- •End-of-life care: one owner describes being treated with kindness and respect; another describes the opposite experience (see Reviews).
People
- •Cara: mentioned by name in multiple reviews. Owners describe her as running an informative consultation ahead of BOAS surgery, explaining what the procedure would involve, and being central to building a team of “like-minded” vets and nurses. She’s also credited by one long-term cat owner with providing sound, practical advice and not making appointments feel rushed.
Reviews
4.7 stars from 237 reviews. The latest written reviews include detailed accounts of surgical care, cat handling, and communication, alongside one strongly negative end-of-life/diagnosis experience. “”
- •Clear explanations and options: owners repeatedly mention staff explaining what they’re doing, outlining options, and discussing medication/care approaches (including vaccines and stressed-cat management).
- •Surgical planning and aftercare: BOAS surgery is described as carefully planned, with a detailed consult beforehand and post-op check-ups afterward.
- •Cat experience and handling: multiple-cat owners highlight “newer cat facilities” and describe nurses physically comforting a hospitalised cat (cuddled in their arms).
- •Wildlife care noted: one reviewer explicitly mentions hedgehogs being treated with respect.
- •Conflicting experiences around end-of-life and clinical judgement: one owner reports kindness and respect through a pet’s final stage, while another reports an incorrect diagnosis, a cold manner, and feeling rushed into a decision without time to say goodbye.
Special Services
Animals Treated at Whiteley Village Vet Centre Ltd
Animals We Treat
Companion Animals
Pricing at Whiteley Village Vet Centre Ltd
Opening Hours – Whiteley Village Vet Centre Ltd
Opening Hours
Hours
Reviews for Whiteley Village Vet Centre Ltd
Note: Showing the 5 most recent Google reviews out of 237 we track in total. Recent reviews may not be representative of overall sentiment.
Nicky Braithwaite
a month ago
Lovely staff who care for the animals and you and understand how it feels bringing a pet to them. Explained all vaccines and why they were needed and didn’t try to upsell anything I didn’t need.
Deanna Sousa
a month ago
Couldn’t sing this vets praises enough. We moved our French Bull dogs to a more local vet. We instantly noticed how the vets, nurses and receptionist really love the animals. Our dog needed BOAS surgery and to get the ball rolling we had a very informative consultation with Cara (this woman knows her stuff) who explained everything that the surgery would entail. Fast forward to one week later, our dog was in for his surgery. The surgery was a success, post op check ups and care followed and overall the experience was carefully planned and thought about. The whole team, we’re so kind and lovely. We couldn’t recommend this vets enough. Thanks again guys.
Julie Cramp
a month ago
No pre op nerves here 🐾❤️ 🐾 Thank you for being brilliamt with our Nala ❤️
Clare Davies
3 months ago
Poor experience,18 months on I still can't get over the lack of knowledge around my pets condition, the incorrect diagnosis and cold approach of the vets. Not given the chance to say goodbye and given 20 minutes to make the hardest decision ever, after having my pet for over 10 years.... I will never forget or forgive.
Clare Davies
4 weeks ago
Poor experience,18 months on I still can't get over the lack of knowledge around my pets condition, the incorrect diagnosis and cold approach of the vets. Not given the chance to say goodbye and given 20 minutes to make the hardest decision ever, after having my pet for over 10 years.... I will never forget or forgive.
Valerie Herbert
3 months ago
Took a while to find it due to roadworks but quick helpfull friendly staff independent not chain
Elseena Fashion
2 months ago
Absolutely wonderful without wild hedgehogs we take in. Treating with love, care and respect.
Oli W (Olijw7)
4 months ago
We switched to this vets after a poor experience at a more local vet and it was the best decision. At Whitely village vet you can tell they actually care about what's best for the pet (in our case cats) and that they aren't just doing it for the money. Each time we have visited they have looked at different ideas, medication and care to try and help our stressed cat. I've rarely waited long past my appointment time and they're always explaining what they are doing or what options are available etc. Would highly recommend this vet centre
Annette Truby
5 months ago
We have been using Whiteley Village Vets for many years with our 6 Tonkinese cats. The newer cat facilities are wonderful, making visits as stress-free as possible. Cara has found like-minded vets and nurses who care deeply about animal health and welfare. We are never rushed and are always given sound, practical advice. During a recent stay, our eldest cat spent much of her time cuddled in the arms of the nurses, making her much happier (and probably saving their ears as we're sure she was shouting her head off constantly). Cara and her team are professional, highly skilled, kind, generous, thoughtful and extremely caring. We cannot thank them enough for talking such expert care of our wonderful cats, and by extension, us.
Charlotte Linton
6 months ago
I left a vet much closer to my home to move to this one. I was unhappy with my previous vet and finding this one has been amazing. The staff and vets are brilliant. My lurcher was very well treated there right up to his end 😢, and we were treated with kindness and respect during this tough time. We now have a new pup and first thing I did was register him with Whiteley Village Vets, I wouldn't go anywhere else.
