
Whiteley Village Vet Centre Ltd in Whiteley has established itself as a reputable veterinary service provider, highlighted by its impressive 4.7-star rating from 236 reviews on Google Maps. The clinic is not only a standard veterinary practice but also serves as a Veterinary Nurse Training facility, indicating a commitment to advancing veterinary education and practice.
The reviews showcase a predominantly positive sentiment, with many clients expressing high levels of satisfaction with the care provided. For instance, one reviewer, Oli W, commends the clinic for their compassionate care and thorough approach to treating his cats, emphasizing that the staff prioritize animal welfare over profits. Similarly, Annette Truby praises the team, particularly Cara, for their dedication to animal health and welfare, noting the clinic's excellent cat facilities and the professional, caring nature of the staff.
Another reviewer, Charlotte Linton, highlights the clinic's compassionate handling of her lurcher's end-of-life care, which prompted her to continue using their services for her new pet. This theme of compassionate and respectful treatment is echoed by Elseena Fashion, who appreciates the clinic's loving care for wild hedgehogs.
However, not all experiences have been positive. Clare Davies recounts a distressing encounter involving a misdiagnosis and a lack of empathy from the staff, which starkly contrasts with the otherwise glowing reviews.
Overall, the Whiteley Village Vet Centre is highly regarded for its skilled, caring team and excellent facilities. Despite one negative review, the overwhelming majority of feedback suggests a high level of trust and satisfaction among clients.
Note: Showing the 5 most recent Google reviews out of 236 we track in total. Recent reviews may not be representative of overall sentiment.
4 weeks ago
Poor experience,18 months on I still can't get over the lack of knowledge around my pets condition, the incorrect diagnosis and cold approach of the vets. Not given the chance to say goodbye and given 20 minutes to make the hardest decision ever, after having my pet for over 10 years.... I will never forget or forgive.
2 months ago
Absolutely wonderful without wild hedgehogs we take in. Treating with love, care and respect.
4 months ago
We switched to this vets after a poor experience at a more local vet and it was the best decision. At Whitely village vet you can tell they actually care about what's best for the pet (in our case cats) and that they aren't just doing it for the money. Each time we have visited they have looked at different ideas, medication and care to try and help our stressed cat. I've rarely waited long past my appointment time and they're always explaining what they are doing or what options are available etc. Would highly recommend this vet centre
5 months ago
We have been using Whiteley Village Vets for many years with our 6 Tonkinese cats. The newer cat facilities are wonderful, making visits as stress-free as possible. Cara has found like-minded vets and nurses who care deeply about animal health and welfare. We are never rushed and are always given sound, practical advice. During a recent stay, our eldest cat spent much of her time cuddled in the arms of the nurses, making her much happier (and probably saving their ears as we're sure she was shouting her head off constantly). Cara and her team are professional, highly skilled, kind, generous, thoughtful and extremely caring. We cannot thank them enough for talking such expert care of our wonderful cats, and by extension, us.
6 months ago
I left a vet much closer to my home to move to this one. I was unhappy with my previous vet and finding this one has been amazing. The staff and vets are brilliant. My lurcher was very well treated there right up to his end 😢, and we were treated with kindness and respect during this tough time. We now have a new pup and first thing I did was register him with Whiteley Village Vets, I wouldn't go anywhere else.
