
Ash House Veterinary Centre, located in Aldershot, is a well-regarded clinic, reflected by its impressive 4.6-star rating from 296 reviews on Google Maps. This high level of approval, based on a significant number of reviews, suggests a generally positive reputation among its clientele.
The clinic functions not just as a regular veterinary practice but also as a veterinary nurse training facility, highlighting its role in professional development within the veterinary field. Additionally, Ash House offers emergency veterinary services, providing extended hours to accommodate urgent care needs.
Customer feedback paints a largely positive picture. Reviewers frequently praise the staff's professionalism, compassion, and expertise. Andrea Varga commends the staff for their support during a difficult time, and Charlotte appreciates their reassurance and friendliness during a stressful incident involving her cat. Pauline Chapple expresses gratitude for the care provided by a team member named Steve during a significant moment for her pet, Bertie.
However, not all experiences are positive. Stefanie Walker recounts a distressing encounter, criticizing the clinic for a lack of compassion and empathy during a traumatic event. Her review stands out as a stark contrast to the otherwise glowing testimonials.
Pricing for services is not detailed in the available information, so potential clients may need to contact the clinic directly for estimates. The presence of highly positive reviews, alongside one notably negative experience, suggests a clinic that generally provides excellent care but may occasionally fall short in specific circumstances. Overall, Ash House Veterinary Centre is recommended for its professionalism and compassionate care, with its few shortcomings being exceptions rather than the rule.
Note: Showing the 5 most recent Google reviews out of 296 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
Everyone is really caring and compassionate and they always look after our pets with professionalism and such expertise. We recently lost one of our fur babies and they have been there for us every step of the way, we really appreciate it.
3 months ago
Always friendly and kind. Reassured me when my cat Maggie got hold of some drain cleaner 🙄 it will be a challenge to find a better practice!
4 months ago
Unfortunately, we do not share the same experience as others. Ash House Vets made what was already a traumatic day for my family far, far worse. Not only did they lack any form of compassion and empathy, it’s only when speaking to another vets that we realised just how atrocious and questionable their service had been. Perhaps a misunderstanding on their part but they made our last day with our beloved family pet a complete nightmare. How they have 4.6 star reviews is beyond me. If I could give them a 0, I would.
5 months ago
We would like to thank Steve and the team for the support and care given on the day our lovely Bertie said goodbye. Thank you so much. Love Pauline & Gerald Woodrow x
a year ago
Recently had a pleasure of visiting Ash House Vets because my buddy Kumo couldn't walk or even put down his foot on the ground because of something unknown. Vet is a lovely chap who diagnosed the problem correctly to the core in minutes even though the condition was very rare and not experienced in several years in dogs. Long story short, because of the timely and professional care Ash house Vets provided, kumo was up on his feet in a couple of days and running around within a week. Couldn't be happier and more satisfied and that brought me here to acknowledge the lovely staff from the receptionist to the doctor himself. Highly recommended
