
Anton Vets Ltd, located in Andover, is a well-regarded veterinary clinic known for its specialized services, including a veterinary nurse training facility and emergency veterinary services with 24/7 or extended hours. The clinic has garnered a strong reputation, as reflected in its impressive 4.6-star rating from 607 reviews on Google Maps. This high number of reviews enhances the reliability of the rating, indicating general customer satisfaction.
The written reviews, however, present a more nuanced picture. Positive feedback highlights the clinic's compassionate and attentive staff, with clients expressing gratitude for the exceptional care provided to their pets. For example, Jean Munro praised the clinic for saving her rabbit and commended the staff's kindness and professionalism. Similarly, Dany Erpelding appreciated the understanding and comfort provided by the team during a difficult time with her dog.
Conversely, some reviews reflect dissatisfaction. Felicia Fitzmaurice expressed disappointment with the handling of her pet's cremation, citing poor service and a lack of communication. Additionally, Mike Tennick's review criticized the clinic for unprofessional behavior and a lack of confidentiality, raising concerns about the clinic's operations.
Overall, Anton Vets Ltd appears to offer excellent care and a wide range of services, contributing to its favorable rating. However, potential clients might consider these mixed reviews, particularly concerning communication and service consistency. Transparent pricing information is not available online, so contacting the clinic directly for specific costs might be beneficial.
Note: Showing the 5 most recent Google reviews out of 607 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
My rabbit fudge got referred to anton vets as his was very poorly to the point where he could have passed away. I have to say this is an outstanding vets practice. The vets and reception staff are the most kindest and friendliest and went above and beyond to help my rabbit and thanks to them all his now home and back to his normal self which is so amazing to see. So would just like to say as massive thank you to all the staff that helped ❤️
3 weeks ago
Unfortunately our dog Scruffy had to be put asleep whilst I was on holiday. I would like to thank all the team at Anton Vets for their understanding of our situation and making his last few moments on earth very comfortable and as happy as can be.
a month ago
Had our darling dog cremated last week. We asked for the best of everything. The best urn. The best of everything. They mucked it up and sent Harry back in a cardboard tube. It was very upsetting for my family. He deserved better than that. Still waiting for answers. They are just palming me off.
a month ago
I always have a great experience here. The staff are lovely and attentive, always happy to answer the myriad queries I send over email, and the vets look after my tortoises very well. We love the annual Tortoise Parties!
a month ago
Inconsiderate Act illegally Lie about situations Rude staff. Discuss matters with people not concerned in the matter. No confidentiality. Generally an appealing experience malpractice and generally unprofessional. No explanation as to who gave permission to act on an animal when owner didn't give permission. Just lies that they microchip wasn't registered. After checking with provider I was registered and by their sister practice upon implantation. Their response will be contact us to discuss yet they will ignore the contact. They know they are illegal in their actions hence not wanting to discuss or responding when answers are requested! Only claims of being rude because they can't provide a justification.
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