
Unicorn Vets Fairfield is a veterinary clinic that also operates as a veterinary nurse training facility. The clinic website mentions a Pet Health Club® Plus plan where consultations are included, a Video Vet option, and special offers such as a free health check and wellness screening for £60. It also states they now require 7 days’ notice for food or medication orders due to delivery changes.
Unicorn Vets Fairfield is a veterinary clinic that also operates as a veterinary nurse training facility. The clinic website mentions a Pet Health Club® Plus plan where consultations are included, a Video Vet option, and special offers such as a free health check and wellness screening for £60. It also states they now require 7 days’ notice for food or medication orders due to delivery changes.
In the latest reviews, some owners describe being offered immediate appointments when their pet was unwell and mention treats/fuss for dogs during visits. Others raise concerns about pricing (“sky high”, “hidden charges”) and administrative/booking problems, including an online appointment being cancelled shortly before the slot and a separate report of being told a pet owner was “deactivated” because the pet hadn’t been seen in a while.
Based on the clinic website and the latest reviews, the following services/capabilities are mentioned
4.7 stars from 257 reviews. “”
Note: Showing the 5 most recent Google reviews out of 257 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
Lovely helpful staff super knowledgeable vets
3 weeks ago
We've been using them for many years but they have gone downhill. The prices are now sky high and you have to be very careful for hidden charges.
a month ago
Our fur baby cat Rosie has been poorly for a few days rang on two occasions and offered us immediate appointments, on both occasions Andria attended to Rosie, her care and compassion was above and beyond a million thanks to you all xxx
a month ago
We' were able to book an appointment online. We received a text message 30 minutes before outlr appointment to say they weren't taking new customers. Very poor service after having been able to book online 5 days prior and has left us very inconvenienced
4 weeks ago
Always great with our dogs and all staff are helpful, friendly and informative
3 months ago
Always great with our dogs and all staff are helpful, friendly and informative
6 months ago
Booked an appointment yesterday after a long break from this vet—my dog hasn’t been back in a while due to severe anxiety, made worse after she was attacked by another dog. When I made the appointment, I specifically asked if we could be seen in the car because of how bad it gets for her. They said that was fine. Spoiler: it wasn’t. I arrive today—dog literally shaking, foaming at the mouth, clearly panicking—and I have to carry her inside, where the receptionist starts pelting me with questions like I hadn’t just explained (again) that we were meant to be seen in the car. I must’ve repeated myself three times. I just wanted to see if they could prescribe something to help with her anxiety, since our usual mobile vet is away. But instead, I’m told I’ve been deactivated from the system because she hasn’t been seen in a while. First I’m hearing of it. Apparently, someone was supposed to call and cancel the appointment—but when I asked why they didn’t, I was told, “we were busy.” Amazing. Too busy to make a phone call, but not too busy to waste my entire day and completely freak out my dog for absolutely no reason. And the receptionist? Giving me the full up-and-down like I’d walked in naked holding a machete. Maybe it was the tattoos? Which is ironic, considering the ink on my arm probably cost more than she pulls in a year. Bit bold from someone who looks like a chihuahua that just discovered passive aggression. Eventually, the vet did come out to the car—but by then my dog was already a wreck—and just to round things off, the vet herself was rude too. Not in a “short on time” kind of way, but in a “deeply unimpressed to be doing her job” kind of way. Avoid at all costs 👍🏽
9 months ago
Always friendly when we go and Loki always loves the fuss he gets from all the staff not to mention the treats 😁
10 months ago
My dogs have been associated with Unicorn vets for many years and we have always had excellent service. They are friendly, efficient and informative and my dogs love visiting the vets.
a year ago
Fantastic Vets From reception right through to the vet they always treat you brilliantly and kindly. My only issue is its absolutely impossible to make an appointment online and rarely get back to emails. ALWAYS resolve any issues over the phone however I do have a phone phobia so do all my communications online! But the surgery itself is fantastic.
