Unicorn Vets Fairfield

- Many recent reviewers speak warmly about the staff, describing them as lovely, helpful, knowledgeable and accommodating. - Positive experiences include immediate appointments for a sick cat and pets being made comfortable with treats, fuss and a friendly approach. - Critical reviews mainly focus on cost concerns, with complaints about prices being high, hidden charges, and one disagreement over what should have been covered by the health club.

Unicorn Vets Fairfield in Fair Oak, Hampshire is an IVC Evidensia veterinary clinic and veterinary nurse training facility. The clinic website mentions a Pet Health Club® Plus plan with consultations included, a Video Vet option, wellness-focused offers, and support for pet relocation abroad, alongside a 7-day notice policy for food or medication orders. Recent feedback is mixed: many owners describe a friendly, accommodating team, while some report concerns about pricing and administration.

Services

•Consultations and general veterinary care, including care for unwell pets; recent reviews mention immediate appointments being offered for a poorly cat.
•Pet Health Club® Plus, with consultations included according to the clinic website.
•Video Vet, offering a remote consultation option.
•Wellness and preventive care, including a free health check and wellness screening advertised on the website.
•Food and medication ordering, with the clinic asking for 7 days’ notice for orders due to delivery changes.
•Pet relocation abroad support, which is referenced on the website.
•Reviews also describe a friendly in-clinic experience for dogs, including treats and plenty of fuss from staff.

Pricing

No published pricing information is currently available for this clinic.

People

•Andria is named in a recent review for caring for a poorly cat, Rosie, and is praised for her care and compassion.
•The wider team is often described as lovely, helpful, friendly, informative, knowledgeable and accommodating, although some reviews report weaker experiences with reception and booking communication.

Reviews

Unicorn Vets Fairfield has a 4.6/5 Google rating from 260 reviews.

•Many recent reviewers speak warmly about the staff, describing them as lovely, helpful, knowledgeable and accommodating.
•Positive experiences include immediate appointments for a sick cat and pets being made comfortable with treats, fuss and a friendly approach.
•Critical reviews mainly focus on cost concerns, with complaints about prices being high, hidden charges, and one disagreement over what should have been covered by the health club.
•There are also reports of administrative and communication problems, including a booking cancelled shortly before the appointment and a stressful experience linked to a lapsed registration and a request to be seen in the car.

Reviews for Unicorn Vets Fairfield

Note: Showing the 10 most recent Google reviews out of 260 we track in total. Recent reviews may not be representative of overall sentiment.

Krzysztof Grosicki

3 months ago

Claire Norgrove

Fantastic vets, staff are lovely. My cats Sweets & Elmo love them.

Brett Stone

4 months ago

Brilliant vets lovely staff really accommodating

Josh Crandon

While once we would have recommended, now I would definitely avoid. This has been our vet for over 25 years. Over the past few years the service has deteriorated and it now feels more like a money making organisation than a place who actually care about our pets. When our dog was in the final days of her life, the practice showed no concern or sympathy despite the many years of loyal custom. We ended up having to contact a specialist company who were compassionate and caring when they came to put her down. More recently, our treatment should have been covered by the health club, which I had written to confirm in advance. I was called informing me that there would be a bill of over £900. We are really disappointed with the service and will be seeking a new practice for our pets.

Julie Bennion

Lovely helpful staff super knowledgeable vets

Craig Hamilton-Parker (Parameswaran)

5 months ago

We've been using them for many years but they have gone downhill. The prices are now sky high and you have to be very careful for hidden charges.

Sally Chiverton

Our fur baby cat Rosie has been poorly for a few days rang on two occasions and offered us immediate appointments, on both occasions Andria attended to Rosie, her care and compassion was above and beyond a million thanks to you all xxx

William Vickers

6 months ago

We' were able to book an appointment online. We received a text message 30 minutes before outlr appointment to say they weren't taking new customers. Very poor service after having been able to book online 5 days prior and has left us very inconvenienced

A Strange

8 months ago

Always great with our dogs and all staff are helpful, friendly and informative