Nine Mile Veterinary Group - Farnborough

Nine Mile Veterinary Group - Farnborough is a small-animal practice established in 1985 and part of CVS. The clinic offers routine care alongside in-practice diagnostics including an in-house lab, X-ray and ultrasound, with out-of-hours emergencies directed to MiNightVet. Owner feedback highlights quick help for urgent problems, good handling of cats including nervous pets, and care for small pets such as rats, although some reviews raise concerns about pricing and communication.

Services

• •Routine and preventive care: consultations, six-month health checks, vaccinations, parasite control, microchipping, nurse clinics, and blood pressure checks.
• •Procedures and treatment: neutering, general surgery, dentistry, anal sac expression, grooming, and nail clipping.
• •Diagnostics: in-house laboratory testing, X-ray, and ultrasound.
• •Animals treated: the practice lists dogs, cats, rabbits, guinea pigs, gerbils, and hamsters; owner reviews also mention treatment for a rat.
• •Urgent, emergency, and additional support: reviews mention same-day urgent appointments and quick assessment for unwell pets. The practice handles emergencies during normal opening hours, refers out-of-hours cases to MiNightVet, offers home visits, and notes referral access for advanced dermatology at Emmview Veterinary Centre.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews are mixed on value, with one owner describing the practice as very expensive.

People

• •Kristina is the only named team member mentioned by owners, praised for helping a pet called Bailey during treatment for hypercalcaemia.
• •The wider team is often described as friendly, helpful, and good with cats, including nervous pets.
• •Reception and phone interactions receive mixed feedback: some owners describe efficient, welcoming help, while others report brusque communication and difficulties managing longer-term appointment plans.

Reviews

Nine Mile Veterinary Group - Farnborough has a 4.2/5 Google rating from 77 reviews.

• •Positive feedback often mentions quick access for urgent problems, including same-day appointments and being seen promptly.
• •Several owners praise the clinic’s handling of cats, including nervous cats, and one reviewer specifically says the team takes good care of their rat.
• •Longer-term sentiment includes comments about consistently positive care and a clean, well-run environment during visits.
• •Negative feedback centres on cost and communication, with complaints about rudeness when questioned, problems arranging appointments for ongoing treatment, and one review stating the practice was not open on Saturdays.