Nine Mile Veterinary Group - Farnborough

Nine Mile Veterinary Group - Farnborough is a small-animal practice established in 1985 and associated with CVS (email domain: cvsvets.com). The clinic is set up for routine care and in-practice diagnostics (in-house lab, X‑ray, ultrasound), with reviews also describing same-day urgent appointments and handling of nervous cats.

Concrete specifics owners mention include

• •Same-day emergency appointments and being seen quickly (one reviewer described an emergency visit booked and handled the same day).
• •Calm handling for a nervous cat, with the vet described as friendly and knowledgeable.
• •Care for small pets beyond cats and dogs (a reviewer specifically mentions a rat).
• •A conflict around Saturday availability: one review says “not open on Saturdays,” while the clinic’s own information lists Saturday opening.

Services

Based on the clinic’s own service list and what appears in reviews

• •Consultations and routine check-ups, including six‑month health checks
• •Vaccinations
• •Parasite control
• •Microchipping
• •Neutering
• •Surgery (general)
• •Dentistry
• •Diagnostic tests & imaging, with X‑ray and ultrasound listed, plus an in‑house lab
• •Nurse clinics
• •Blood pressure checks
• •Grooming & nail clipping
• •Anal sac expression
• •Home visits
• •Emergency care: emergencies are handled by the practice during normal hours; out-of-hours emergencies are directed to MiNightVet (as stated on the clinic website).
• •Referral: the practice notes the ability to refer for advanced dermatology at a sister practice (Emmview Veterinary Centre).

Animals treated (as listed by the clinic): dogs, cats, rabbits, guinea pigs, gerbils, hamsters. Also mentioned in reviews: rat care.

People

• •Kristina (role not stated): singled out in a review for helping a pet “Bailey” improve during treatment for hypercalcaemia, with the owner crediting the team’s persistence even with an uncooperative patient.
• •Vets and staff (not named): multiple reviews mention friendly communication and good handling of cats, including one nervous cat who was made to feel safe.
• •Front-desk/phone experience (mixed): one reviewer complained about rude responses when questioning things, and another described poor customer service and difficulty managing appointments for a longer-term treatment plan.

Reviews

Google rating: 4.2 stars from 77 reviews.

• •Fast access for urgent problems: reviews describe being registered and offered an appointment later the same morning, and a same-day emergency appointment with quick turnaround.
• •Good handling of cats (including nervous pets): owners describe vets making cats feel safe and assessing problems quickly.
• •Small-pet care mentioned: one owner specifically notes good care for a rat.
• •Cost and communication concerns: one reviewer calls the practice “very expensive” and reports rudeness when asking questions.
• •Appointment/plan management concerns for long-term cases: one reviewer reports problems booking and holding appointments weeks ahead as part of a treatment plan.
• •Saturday opening confusion: one review states the practice isn’t open Saturdays, which conflicts with the clinic’s own published Saturday opening.