Nine Mile Veterinary Group - Farnborough

Nine Mile Veterinary Group in Farnborough is a veterinary clinic known for its emergency services and dedicated veterinary nurse training facility. With an overall Google Maps rating of 4.2 stars from 77 reviews, the clinic has garnered mixed feedback from its clientele. While not exceeding the 4.5-star benchmark for exceptional ratings, the majority of reviews praise the clinic's quick and efficient service, particularly in emergency situations.

Several reviewers commend the friendly and knowledgeable staff, highlighting positive experiences with specific veterinarians who effectively treated their pets. Reviewers like Stephen Bolt and Ruth Brampton, both offering 5-star ratings, appreciated the clinic's prompt response and the compassionate care their nervous pets received. Another reviewer, karagain, praised the team's dedication, specifically mentioning a staff member named Kristina, for successfully managing a complex health issue with their pet.

However, some reviews point to areas needing improvement. Tracey Brown's 2-star review cites high costs and a perceived lack of customer service when questions are raised. Another reviewer, E B, expressed dissatisfaction with the clinic's ability to manage long-term treatment plans and criticized the customer service, ultimately deciding to seek veterinary care elsewhere.

In summary, Nine Mile Veterinary Group offers a reliable option for immediate and emergency veterinary care in Farnborough, particularly for pet owners prioritizing quick service and compassionate staff. Nevertheless, potential clients should be aware of varying experiences regarding customer service and long-term care management.