Farnborough Vets4Pets Ltd – Vets in Farnborough
Clinic Overview
- Several positive reviews describe a friendly, helpful team, with praise for kind reception staff, sensitive explanations from the vet, and calm handling of nervous pets. - One detailed recent review praises the clinic’s response to a life-threatening emergency in an unregistered dog, highlighting regular updates, efforts to arrange onward transfer, and compassion shown to the family. - Negative reviews raise recurring concerns about communication and follow-up, including promised updates not arriving and dissatisfaction with how complaints were handled.
Services
- •Diagnostics and imaging: In-house laboratory testing, blood pressure monitoring, digital X-ray, dental X-ray, ultrasound and echocardiography are listed. Reviews also mention routine investigations such as lump checks and pre-neuter health checks.
- •Surgery and procedures: The clinic lists anaesthesia, an operating theatre, soft tissue surgery and orthopaedics including cruciate surgery and fracture repair.
- •Dentistry: Routine dental work and dental X-ray are available.
- •Inpatient and infection-control facilities: A hospital ward and isolation unit are listed.
- •Preventive and routine care: Microchipping, nurse clinics, weight clinics, health plans, prescriptions and medication are included, with reviews referring to vaccination visits including kennel cough vaccination.
- •Emergency and ongoing care: The practice sees dogs, cats and rabbits, and out-of-hours emergency cover is via Vets Now Farnham. Reviews also describe the team stabilising an emergency dog brought in without an appointment before arranging transfer to a specialist.
- •Training: The practice is listed as a Veterinary Nurse Training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed but lean negative, with some owners describing the practice as expensive, mentioning upselling or unclear follow-up costs, while one emergency-care review felt treatment was prioritised before fees were discussed.
People
- •Emma is named in a recent review as the vet leading an emergency case, praised for being calm, kind and realistic while keeping the owner updated.
- •Clare is named in reviews as the practice manager.
- •Maria is named in a complaint review.
- •Reviews also praise the wider reception and nursing team for patient handling, including helping to settle a nervous dog and supporting owners sensitively during difficult visits.
Reviews
Google rating: 4.3/5 from 191 reviews. Recent feedback is mixed.
- •Several positive reviews describe a friendly, helpful team, with praise for kind reception staff, sensitive explanations from the vet, and calm handling of nervous pets.
- •One detailed recent review praises the clinic’s response to a life-threatening emergency in an unregistered dog, highlighting regular updates, efforts to arrange onward transfer, and compassion shown to the family.
- •Negative reviews raise recurring concerns about communication and follow-up, including promised updates not arriving and dissatisfaction with how complaints were handled.
- •Cost is a repeated criticism in lower-rated reviews, with some owners describing upselling, pressure around additional treatments or vaccinations, and poor value for routine appointments.
