Pilgrims Vet Practice

- Friendly, caring handling across the whole team, with praise for reception, nurses and vets, and several owners saying their pets are relaxed or even happy to attend. - Good access and prompt care, including same-day appointments and quick testing in urgent situations. - Strong communication and continuity, with owners valuing time to discuss health plans, updates on treatment and costs, and follow-up after appointments.

Services

•Urgent and emergency care: Emergency veterinary care is listed, and owners describe pets being seen quickly for sudden illness and holiday emergencies, with same-day appointments and rapid support when needed.
•Consultations, diagnosis and treatment: Reviews mention thorough examinations, medication being prescribed when needed, and time being taken to talk through ongoing health issues and management plans. Recent feedback also highlights gentle handling for nervous dogs.
•Diagnostics and testing: Owners mention tests being carried out with results returned the same day in some urgent cases.
•Multi-species care: The practice states it cares for any species of animal, with reviews specifically mentioning cats, dogs, rats, chickens and ponies.
•Puppy classes and nurse training: Puppy classes are mentioned by long-term clients, and the practice is listed as a Veterinary Nurse Training facility.
•Pet Health Club® Plus: The practice says consultations are included within this plan.

Pricing

No published pricing information is currently available for this clinic.

People

•Niall (vet): Praised for a calm, empathetic and thorough approach, with owners also highlighting his expertise and honesty.
•Nikki (vet): Mentioned for listening carefully, reassuring worried owners, and keeping them updated on costs during treatment.
•Jackie (reception): Described as kind, caring and especially supportive during a stressful visit.
•Wider team: Recent feedback speaks very positively about the reception team, nurses and vets as friendly, knowledgeable, compassionate and good at follow-up.

Reviews

Google reviews show a 4.8-star rating from 165 reviews. Recent feedback is consistently very positive, with recurring themes including

•Friendly, caring handling across the whole team, with praise for reception, nurses and vets, and several owners saying their pets are relaxed or even happy to attend.
•Good access and prompt care, including same-day appointments and quick testing in urgent situations.
•Strong communication and continuity, with owners valuing time to discuss health plans, updates on treatment and costs, and follow-up after appointments.
•Trusted multi-species care, with long-term clients mentioning support for a range of animals including cats, dogs, rats, chickens and ponies.

Reviews for Pilgrims Vet Practice

Note: Showing the 10 most recent Google reviews out of 165 we track in total. Recent reviews may not be representative of overall sentiment.

sharon clark

2 months ago

Excellent team, reception, nurses and vets. Always treat all of my animals big and small kindly with great knowledge.

Kathy Pack

Friendly knowledgeable country surgery

Jojo kaan

for 19 years with a variety of animals, cats dogs, rats, chickens they have been fantastic. They’re very grateful to them and very happy to have Sam found some Some great vets there

Elizabeth Randle

3 months ago

Everyone is so friendly and helpful that my dog loves going. Would highly recommend Pilgrims to anyone.

Julie Lynghjem

Love this vet, the whole team of staff is so caring, compassionate and knowledgeable. We have one very nervous dog and they take their time to be gentle and treat her whenever they can which has really helped. We are really going to miss this vet when we are moving as we have never found any vet as good as this one! Very very happy 😊

Henri Vale

8 months ago

Pilgrims Veterinary Practice is excellent. It is easy to get an appointment and Doe (my greyhound) is always given a great welcome. The vet gives plenty of time to discuss Doe's health issues and create a plan to manage them. Like all pets, Doe is a very special part of our family and therefore keeping her fit, well and happy is so important. Thank you Pilgrims

Byron Chalcraft

10 months ago

Ilona Cook

11 months ago

An excellent team of vets and staff who are genuinely committed and compassionate about putting the animal first. Everyone is so friendly, and it’s not a “walk away” after treatment; they make sure that they are following up on the patient, whether it’s the vet, the vet nurses or the receptionist practitioners. They know my animals well, from cats, dogs, chickens and ponies and therefore I have complete trust in their knowledge, care and ethos for my animals and me.

Fee Dougal

1 year ago

Sarah Mansbridge

Excellent vets , my cat was wrongly diagnosed elsewhere , I brought him to Pilgrims vets where he was seen on that day given a thorough examination and given medication that he needed . Jackie in reception was kind caring and just amazing . Nikki the vet was excellent she listened to me kept me up to date with costings and reassured when I was worried for my pet . I will be moving my dog to this practice . Thank you Pilgrims Vets