
Gosport Vets4Pets Ltd, located in Gosport, has established a strong reputation with an impressive 4.8-star rating based on 577 reviews, indicating a high level of customer satisfaction. The clinic is also recognized as a Veterinary Nurse Training facility, suggesting a commitment to professional development and education within the veterinary field.
Customer feedback highlights a mix of experiences. Positive reviews praise the clinic for its friendly, compassionate staff and high-quality care. Warren Tattersall shared a particularly positive experience, noting the staff's welcoming nature and the vet's gentle handling of his puppy, Toby. Similarly, Abby Wensley commended the practice for accommodating her dog on short notice during a holiday, highlighting the thorough and professional service that did not involve unnecessary charges. Robert J. Chetwood appreciated the calmness and care his pet received, even during distressing procedures.
However, not all experiences have been positive. Jason White reported issues with service, citing difficulties with vaccination scheduling, poor communication, and perceived discrimination, which led him to advise against using the clinic. Sally Frimley expressed dissatisfaction with the handling of her pet's paw print, which was lost due to incorrect postage, leaving her with a lasting disappointment.
Overall, while the vast majority of reviews reflect a positive sentiment, the few negative reviews point to areas where the clinic could improve. The high volume of reviews and the clinic’s excellent average rating suggest a generally reliable and well-regarded practice within the Gosport community.
Note: Showing the 5 most recent Google reviews out of 577 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
I recently took my Cockerpoo puppy, Toby, to Vets4Pets Gosport for his second booster, and I couldn’t be happier with the experience. I’ve used another vet in the past where I always felt uncomfortable — the staff never seemed welcoming, and even the vets felt distant. But at Vets4Pets, every single member of the team was friendly, talkative, and genuinely interested in Toby. The vet herself (whose name I sadly can’t remember) was so caring and gentle. She made Toby feel completely at ease, even giving him treats during his injection, He didn’t even notice it happen! It was such a lovely experience from start to finish, and I now feel completely confident that Toby is in the best hands. Highly recommend! 🐾
3 weeks ago
⭐☆☆☆☆ Avoid – False Information and Discrimination Please be extremely cautious when dealing with Vets4Pets Gosport. I paid for my dog’s first vaccination, but the second jab was never valid because it was not given within the required four-week window — yet they were still happy to take my money. When I tried to resolve this, the staff repeatedly hung up the phone, refused to give me information I requested, and failed to fulfil a Subject Access Request (SAR), which has been reported to the ICO. I was also discriminated against because of my disability, despite them already having medical letters confirming my needs. Absolutely disgusting customer service and unethical behaviour. Avoid this company at all costs.
a month ago
Saw us last minute while we were on holiday and our dog had thrown up 5 times. Super friendly thorough professional staff who talked us through all our options, treated our dog and he was right as rain following it. Communicated with our usual vet at home as well. Excellent practice who don’t rip you off.
3 months ago
Had my collie duchess to put to sleep there. They took a paw print to send me in the post, didn't pay the right amount of postage, so never got her paw print. The response was...lesson learnt & they would not let it happen again. That doesn't & hasn't helped me. Lost paw print forever, something I can't ever get back. Unforgivable!!!!
3 months ago
So my Ginny had a carbuncle on her tail she lost most of it, the tail that is. And my overwhelming thought is how happy she was to be there how calm she was and how much she likes the people there. And she's had to go before to have an eye removed. And yet she is just calm there never any fussing from her. And the tidiness of the work? So good. Am tempted to draw a Minecraft villager on her back now though.
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