Specialist Vets in Havant

## Summary Havant Vets4Pets Ltd is part of the Vets4Pets group and is based inside a Pets at Home store. The practice lists a broad set of in-house diagnostics and facilities (including an in-house laboratory, ultrasound and X‑ray, operating theatre, isolation unit, hospital ward, and separate dog & cat wards), and reviews also describe them handling both routine care and less common species (for example, a snake with suspected scale rot and a chicken with an injury). Owners repeatedly mention staff taking time to settle anxious pets during exams and vaccinations, being able to book in at short notice, and clear explanations during appointments (including describing what they were doing as they worked). One review also gives a concrete example of pricing transparency: a chicken wound clean-and-bandage appointment that took around 45 minutes and was charged at a “basic” £59.99 plus medication. ## Services Based on the clinic website and the latest reviews, services and capabilities mentioned include: - **Routine preventative care**: annual check-up and **injections/vaccinations** (reviewed). - **Surgery**: a reviewer mentions needing to “book the surgery” (type not specified). - **Dentistry** (listed on the website). - **Diagnostics and monitoring (in-house listed)**: - Biochemistry, haematology - Blood pressure monitoring - ECG - Endoscopy - Ultrasound - X‑ray - **Facilities (listed)**: - In-house laboratory - Operating theatre - Isolation unit - Hospital ward - Separate dog & cat wards - **Nurse clinic** (listed). - **Health plans** (listed; inclusions not stated in the provided summary). - **Pet travel paperwork**: Pet Passport / Animal Health Certificate (listed). - **Exotic and small-animal care (listed and reviewed)**: - Exotic pet care; reptiles (listed species include reptiles) - Rabbit medicine and testing (listed) - Small mammal medicine and surgery (listed) - Reviews specifically mention treatment for a **snake** (antibiotic injections started) and a **pet chicken** (wound cleaned and bandaged). Emergency/out-of-hours: The website states emergency cover is provided via **Vets Now Portsmouth**. ## Pricing - **Out-of-hours emergency consultations** (via Vets Now Portsmouth): **from £313.50** (website). - One review reports a **basic £59.99** charge for a chicken injury appointment, **plus medication** (review). ## People - **Evelina (vet)**: mentioned in a review for seeing a snake when a specialist was unavailable, giving husbandry/medical advice, and starting **antibiotic injections** for suspected scale rot. - **Reception team**: repeatedly singled out in reviews for practical, observable help—polite welcome on arrival, being seen promptly even when early, helping with booking, and engaging positively with pets and children (one reviewer notes reception offered a cupcake to their child after asking permission). - **Un-named vets**: reviews describe vets taking time with **anxious pets**, explaining what they’re doing during consultations, and spending extended time on wound care (a chicken wound clean and bandage took around **45 minutes**, per one review). ## Reviews **Google rating: 4.8 stars from 248 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Time and patience with nervous pets**: multiple owners describe vets settling anxious dogs before and after exams/vaccinations and helping pets feel at ease. - **Clear explanations and not feeling rushed**: reviewers mention being able to ask lots of questions, getting understandable advice, and being kept informed during treatment. - **Willingness to treat less common species**: reviews mention care for a **snake** (suspected scale rot; antibiotic injections) and a **pet chicken** (injury cleaned and bandaged). - **Front-desk experience stands out**: several reviews focus on reception being welcoming and proactive, including help with booking and creating a calmer visit. - **Concrete value/price transparency example**: one owner notes a 45‑minute wound clean/bandage for a chicken charged at **£59.99 plus medication**, and describes the practice as “reasonable and transparent.”

## Summary Final Rest Ltd focuses on end-of-life care for pets, with services centred on **home euthanasia** and **pet cremation** for **cats and dogs**, and it also operates a **crematorium** (website). Recent reviews repeatedly describe a process that starts with a detailed phone conversation, followed by an **unhurried home visit** where owners are **talked through each step** so there are “no surprises.” Owners also mention practical options around cremation, including being able to **choose when cremation happens**, and arranging either **collection/return of remains** or **collecting ashes themselves** (reviews). ## Services - **Home euthanasia** for cats and dogs (website; multiple reviews describe home visits and pets passing peacefully at home). - **Pet cremation** (website; owners describe arranging cremation and later receiving/collecting ashes). - **Pet collection for cremation** (website; one review notes the option for the team to collect and return remains if required). - **Relatives room** for private goodbyes (review mentions a quiet “relatives room”). - **Guidance through the process**: owners frequently mention staff explaining each stage clearly, including helping children understand what would happen (reviews). ## People - **Ben**: mentioned repeatedly as the person conducting home visits. Owners describe him **explaining the process clearly**, giving them **time and space without rushing**, and treating pets with **respect and gentleness**. One family also notes he **sent a card afterwards** (reviews). - **Rachel**: described as calm, gentle and respectful during a home visit, taking time to explain everything and ensuring a peaceful, pain-free passing (review). - **Sophie**: mentioned as guiding a family step-by-step during a home visit and giving space to say goodbye (review). - **Lauren**: noted for being kind and helpful on the phone and in person (reviews). - **Fern**: mentioned as providing supportive help over the phone during arrangements (review). - **Christine**: credited for her care of a pet “for his final journey” (review). ## Reviews **5 stars from 581 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear, step-by-step explanations** of what will happen during euthanasia and aftercare, with owners saying this reduced anxiety and prevented surprises. - **Unhurried appointments and time to say goodbye**, including being able to hold pets and take things at their own pace. - **Home setting as a priority**: multiple owners describe peaceful passings at home (including in a garden), sometimes with pets eating favourite treats right beforehand. - **Cremation choices and logistics**: owners mention choosing the timing of cremation and options to collect ashes themselves or have the team return them. - **Aftercare gestures**: one review specifically mentions receiving a card after the visit.

## Summary Optivet Referrals Ltd is a referral-focused veterinary clinic with advanced diagnostic and surgical capabilities, including on-site CT imaging and specialist services in ophthalmology, orthopaedics, internal medicine, soft tissue surgery, and cardiology (the cardiology service is stated to have commenced in January 2024). It’s also listed as a Veterinary Nurse Training facility. Based on the website and recent reviews, the clinic is frequently involved in complex eye cases (including cataract surgery and emergency eye injuries), major surgery, and referral-level decision-making. Owners describe being given detailed explanations (including being shown how to administer treatments) and being supported through difficult outcomes, including euthanasia. ## Services - **Ophthalmology referrals**: ocular examinations and surgical procedures including **cataract surgery** (website); reviews describe treatment for **perforated/ruptured eyes**, **vision-saving surgery**, and **eye removal** in severe cases. - **Orthopaedics referrals**: the website states an extensive range of orthopaedic procedures, led by **two ECVS Specialists in small animal surgery**. - **Internal medicine referrals** (website). - **Soft tissue surgery**: stated to cover a full range of procedures and to work closely with internal medicine (website); one review mentions surgical removal of a “challenging cancer… in its entirety.” - **CT imaging**: **outpatient CT service** using a **Toshiba 128-slice CT system** (website). - **Cardiology referrals**: service stated to have started **January 2024**, led by **Alfredo Planelles**; the clinic also accepts **outpatient echocardiogram cases** (website). - **Equine ophthalmology**: website states a dedicated equine specialist team for an expanding equine ophthalmology service. - **Out-of-hours/urgent care (as described by owners)**: several reviews mention being seen on a **bank holiday** and overnight (around **2–3am**) for emergency eye problems; the clinic’s formal emergency arrangements are not stated in the provided website summary. ## People - **Alfredo Planelles** (named on the website) — leads the **cardiology** referral service (commenced January 2024); outpatient echocardiograms are also accepted. - **Barney** (surgeon; from a review) — credited with removing a “challenging cancer” completely. - **Gisela Caliz** and **Emma Buffet** (from a review) — described as being on duty overnight for an emergency eye rupture, taking control of the situation, and being empathetic and reassuring while assessing the dog thoroughly. - **Chris** (from a review) — one owner says he persisted when others “gave up,” and they felt this gave their dog “2 more brilliant years.” - **Reception/front-desk team** (from a review) — singled out for support and empathy during an end-of-life visit. ## Reviews **4.8 stars from 383 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Complex eye referrals come up repeatedly**, including perforated/ruptured eyes, attempts to save vision, and (when needed) eye removal. - **Clear explanations and practical guidance**: owners mention thorough exams, comprehensive advice, and being shown how to give treatments at home. - **Support during emergencies and difficult outcomes**: multiple reviews describe calm handling of urgent cases (including overnight/bank holiday visits) and compassionate care during euthanasia. - **Cost is noted as high by some owners**, with comments like “extremely pricey” and “not cheap,” alongside statements that they felt the team “tried their best” and provided specialist-level care.

## Summary Downland Veterinary Group has been caring for pets since 1946 (per its website). Recent reviews describe a practice that handles day-to-day preventive care (like injections) as well as more serious, fast-developing conditions (one owner mentions a cat with a tumour under the tongue) and end-of-life support. Owners repeatedly mention practical communication and follow-through: reminder letters for missed injections, treatment options discussed before and during appointments, and support with ongoing medication and repeat prescriptions. Several reviews also reference being talked through each step during euthanasia, with a focus on keeping the pet comfortable. ## Services Based on the website summary and the latest reviews, owners specifically mention: - Preventive care and injections/vaccinations, including reminder letters when appointments are missed. - Treatment for injuries (e.g., a dog tearing a nail that “needed quite a lot of treatment”). - Management of longer-term/ongoing medication, including support for repeat prescriptions for collection. - Discussion of treatment choices and options during appointments. - End-of-life care/euthanasia with step-by-step explanations and comfort-focused handling. - Care for cats and dogs (both species are mentioned in reviews). The website also references a **Pet Health Club®**, but no inclusions or pricing are stated in the provided information. ## People Named team members mentioned in reviews: - **Gisu**: Credited by an owner for support during a cat’s rapid decline from a tongue tumour, particularly in the last month of the pet’s life. - **Beth** (and “the vet nurse”): Mentioned for talking an owner through euthanasia “every step,” and helping the cat feel “comfortable and safe.” More generally, multiple reviewers describe vets settling dogs quickly and consistently discussing treatment and choices during appointments. ## Reviews **4.7 stars from 195 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Communication and planning: owners mention treatment choices being discussed before and during appointments. - Preventive-care follow-through: a reminder letter prompted one owner to book injections they’d forgotten. - Ongoing care logistics: repeat prescriptions and ongoing medication support are explicitly mentioned. - Handling sensitive situations: multiple reviews describe being guided step-by-step through euthanasia, with attention to keeping the pet calm and comfortable. - Range of care: examples include a torn nail requiring significant treatment and a serious oral tumour in a cat.