St Kitts Veterinary Centre

St Kitts Veterinary Centre in Hook is a veterinary practice and a veterinary nurse training facility. Recent reviews describe care across routine and more complex situations, including kitten and cat consultations, dog illness management, spaying, end-of-life support, and treatment for rabbits, birds and a tortoise. Owners often mention calm handling, clear communication and a warm, supportive reception team.

Services

• •General consultations and ongoing care: Reviews mention visits for cats and dogs, including routine consults, follow-up appointments and ongoing monthly medication for a dog with a long-term illness.
• •Surgery and treatment: Recent examples include a husky spay, treatment for a rabbit including a tear duct flush, and successful treatment for a cat whose issue was resolved.
• •Bird and small pet care: Owners specifically mention treatment and follow-ups for a canary, as well as care for a rabbit and a baby tortoise.
• •Urgent and supportive care: Reviews refer to help during a stressful injury visit after a dog attack, with practical support from the reception team on arrival.
• •End-of-life care: One owner describes compassionate help with decision-making and a dignified goodbye for a dog with kidney failure.
• •Training role: The practice is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews give a mixed but useful picture on cost: one owner felt a £50 charge for a phone call with a vet was too high, while another praised the practice for being open and transparent about prices for further investigations and treatments.

People

• •Steve: Praised for being gentle and calm with a kitten and for answering questions patiently.
• •Sabina: Described as a main vet for one family and credited with helping to investigate and manage a dog’s condition.
• •Kate: Mentioned alongside Sabina for work on a dog’s illness and ongoing treatment.
• •Dan, Edda and Ella: Thanked by name in a canary case for treatment, concern and follow-up care.
• •Reception team, nurses and vets: Frequently described as welcoming, kind and supportive, especially during stressful visits and with nervous pets.

Reviews

Google rating: 4.5/5 from 236 reviews. Recent feedback is largely very positive, with owners often focusing on the way pets and people are treated as much as the clinical care.

• •Warm, reassuring approach: Owners regularly describe the team as friendly, welcoming and genuinely caring, with particular praise for reception staff.
• •Good handling and communication: Reviews mention patient vets, calm treatment of nervous animals, and owners feeling listened to and supported.
• •Broad range of care: Recent examples include a rabbit tear duct flush, a tortoise consultation, canary treatment with follow-ups, a dog spay, chronic illness management and compassionate end-of-life care.
• •Pricing comments are mixed: One reviewer strongly objected to a £50 phone consultation charge, while another said prices for further treatment were explained clearly and openly.