St Kitts Veterinary Centre

St Kitts Veterinary Centre is a veterinary practice that (from the structured clinic data) is a Veterinary Nurse Training facility. In the latest reviews available, owners describe care across a range of situations: a pet bird (canary) under treatment with follow-ups, a kitten check/consult where questions were encouraged, and an injury visit after a dog attack where reception staff helped the owner cope during a stressful arrival. One review raises a cost concern, specifically £50 for a phone call to speak to a vet, while another owner says the practice supported their choices (e.g., raw feeding) and didn’t push extra treatment.

Services

•Veterinary nurse training facility (listed in structured clinic data).
•Consultations for cats and dogs are referenced in reviews (e.g., kitten visit; ongoing illness management with monthly medication for a dog).
•Treatment of pet birds is referenced (a canary receiving treatment and follow-ups).
•Injury/urgent presentation is referenced (visit after a dog was attacked).
•Ongoing medication management is referenced (monthly medicine for a dog’s illness).

Pricing

•One reviewer reports being charged £50 to speak to the vet on the phone.

People

•Steve: described as “very gentle and calm” with a kitten, and willing to answer “all” questions (including ones the owner felt silly asking).
•Sabina: described by one owner as their main vet; credited (along with Kate) with working hard to investigate a dog’s condition and help manage an illness with ongoing monthly medication.
•Kate: mentioned alongside Sabina for efforts to look into a dog’s condition and help with treatment.
•Reception team: mentioned multiple times for practical support—making a fuss of a kitten, and helping an upset owner during an emergency-style visit (including offering tissues and assistance on arrival).
•Dan, Edda, Ella: thanked by name in a canary case; the owner specifically mentions “concern, help and follow ups” and reports recovery going well.

Reviews

4.5 stars from 231 reviews. The latest written reviews available to us describe handling of anxious owners/pets, clear communication in consults, and ongoing care, with one complaint about the cost of a vet phone call. “”

•Communication and patience in consults: owners mention having questions welcomed and answered (including first-time/return-to-kitten ownership questions).
•Support during stressful visits: reception staff are described helping an owner who arrived distressed after a dog attack (practical reassurance and tissues).
•Follow-up and continuity of care: one bird owner explicitly mentions follow-ups and improving recovery; another describes ongoing monthly medication management for a dog’s illness.
•Cost concern raised: one reviewer objects to £50 for a phone call to speak to a vet, while another review (older) claims the practice didn’t push unnecessary treatments and was supportive of choices like raw feeding.

Reviews for St Kitts Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 231 we track in total. Recent reviews may not be representative of overall sentiment.

jane lockley

a month ago

I am so impressed with the care given to my little canary Mango. Nothing was too much trouble. A heartfelt shout out to Dan at Firgrove in Yateley, also to Edda and Ella at Basingstoke who gave him the best treatment you could wish for. Thank you all from me and Mango for your concern, help and follow ups. You’re all stars, and his recovery is going really well. I couldn’t have asked for more ❤️

Charlie Hart

2 months ago

Steve saw my cat Toby and was very gentle and calm with him. I haven't had a kitten in ages and he answered all of my questions, even when I felt stupid for having to ask them. The nurses & reception made a fuss of him too and it was really appreciated

Viv Grand-Scrutton

3 weeks ago

Found st kitts very helpful, warm and welcoming. Treated my little cat blue very well and looked after her. Issue resolved and one happy better cat

3 months ago

Ian Thomson

5 months ago

I can't fault the people working there but £50 just to speak to the vet on the phone is bang out of order

Claire Armstrong

4 months ago

This practice Crookham park is amazing the staff are so kind, Sabina is mainly our vet she is a beautiful vet she saved our dog also Kate they worked hard to look into our dogs condition and help him we are so grateful. They have been excellent with his illness and ongoing medicine monthly. We couldn't ask for any more as this is a great vets they really care, the reception staff are lovely too and all the vets and nurses work so hard. We have two cats and a dog and this vets have been great every time we've needed them. Thank you so much for everything.

6 months ago

Faybe Makes

Today I had to visit the Basingstoke surgery due to my little fella being attacked by another dog. As I’m sure you can imagine I was utterly besides myself with a very nervous & agitated boy. I really cannot be more thankful to the ladies on reception for helping and assisting me (& passing me tissues) an absolute credit to your surgery & I (and my mum and husband) can’t thank you all enough. A lovely experience to have had at such a traumatic time xx

Sally Mills

a year ago

I would like to thank all the staff at st kitts veterinary who help me look after my beloved cat Socks, who sadly passed away on 07/04/2024, thanks you to everyone who help treat him, everyone was so caring with him. Many thanks to you all you are the most caring people I have ever been too. I hope you carry on being tere for all the pets that need you. Regards Sally mills

Andi Bullard

7 years ago

Amazing vets. All the staff are lovely and they are supportive of my choices that a lot of vets see as controversial (raw feeding my dogs etc). I find that they have a very ethical approach to their care of my dogs and are not ‘money hungry’ pushing every last treatment for the cash. Always professional and I genuinely feel safe knowing that these guys care for my dogs when needed. See pictures of two happy, healthy hounds cared for my st kitts.