St Kitts Veterinary Centre

St Kitts Veterinary Centre in Hook is a veterinary practice and a veterinary nurse training facility. Recent feedback describes care across routine, surgical and more complex situations for cats, dogs, rabbits, birds and reptiles, including supportive end-of-life care. Owners often highlight calm handling, clear communication and a warm, helpful reception team.

Services

•General consultations and ongoing care: Reviews describe routine appointments, follow-up visits and longer-term management for cats and dogs, including ongoing medication for a dog with a chronic illness and care for a poorly puppy.
•Surgery and medical treatment: Examples mentioned by owners include a husky spay, treatment for a rabbit including a tear duct flush, surgery and post-operative care for a bearded dragon, and successful treatment for a cat whose problem was resolved.
•Bird, reptile and small pet care: Recent feedback points to a broad exotics caseload, with owners mentioning treatment for a canary, birds of prey, a baby tortoise, a rabbit and a bearded dragon.
•Urgent and supportive care: Reviews mention practical help during stressful visits, including prompt attention for a minor injury and supportive handling after a dog attack.
•End-of-life care: One owner describes compassionate help with decision-making and a dignified goodbye for a dog with kidney failure.
•Training role: The practice is listed as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed but useful: one owner praised the practice for being open and transparent about prices for further investigations and treatments, while another felt a £50 vet phone consultation was too expensive.

People

•Edda: Praised for care of a bearded dragon and for avian and exotics work; one owner specifically sought out Edda for birds of prey.
•Amy: Thanked by name alongside Edda, the nursing team and receptionists after a bearded dragon’s surgery and recovery.
•Steve: Described as gentle and calm with a kitten, and praised for answering questions patiently.
•Sabina and Kate: Credited with helping to investigate and manage a dog’s ongoing condition.
•Dan and Ella: Thanked alongside Edda in a canary case for treatment, concern and follow-up care.
•Reception team, nurses and vets: Frequently described as welcoming, kind and supportive, especially during stressful visits and with nervous pets.

Reviews

Google rating: 4.5/5 from 240 reviews. Recent feedback is overwhelmingly positive, with many owners focusing on both the standard of care and the way the team communicates.

•Friendly, reassuring team: Reviews regularly praise the welcoming reception staff, kind nurses and approachable vets.
•Strong communication: Owners mention patient explanations, good follow-up and a feeling that nothing is too much trouble.
•Broad range of cases: Recent examples include a bearded dragon’s surgery and aftercare, avian and birds of prey support, rabbit treatment, tortoise care, puppy care, dog spaying and compassionate end-of-life support.
•A small note of criticism: One reviewer found the online booking system difficult to use, but the same review still described the staff as terrific.

Reviews for St Kitts Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 240 we track in total. Recent reviews may not be representative of overall sentiment.

Becky Smith

2 months ago

We cannot thank Edda & the whole team at Hartley Wintney enough for the exceptionally great care they took of my son's poorly bearded dragon. From our initial consultation, surgery and post operatively the standard of care has gone way beyond our expectations. Communication from the team has been outstanding and it has honestly felt as though nothing is too much trouble for them. My instincts told me to stay with St. Kitts rather than taking the referral to a specialist vet further afield and I am so glad that we stayed with them. My son is so happy he has asked me to leave a 5 star review. Thank you to Edda, Amy, all the nursing team and receptionists! 🌟🌟🌟🌟🌟

david thomas

3 months ago

In yateley the staff are all terrific, however your online booking system is no good for this O.A.P.

Jane Cockrem

4 months ago

Absolutely fantastic vets and nurses. They’ve taken such great care of my poorly puppy.

Mark Jennings

Friendly welcome and helpful staff tended to a minor injury straight away. Thank you.

Anita Ebdon

5 months ago

I recently found St Kitts Vets having been searching for a practice that has an exotics /avian experienced vet, St Kitts have Edda, she is amazing! I have quite a number of birds of prey and knowing I know have a supportive and extremely knowledgeable vet for my team is so comforting. My first 2 visits have been so positive and I am looking forward to developing a long term relationship with this practice to care for the team at Hampshire Hawk Walks.

Michael Embarck

8 months ago

This is a great place where the staff genuinely care about the welfare of your pet. My rabbit Enzo is very grateful he had a tecent tear duct flush he's getting better each day for a rabbit over 10 years old I'm so grateful to everyone there, the care and concern is really appreciated..

86meatloaf

Amazing team, all very friendly and gave my baby tortoise the best possible care. I can't thank them or praise them enough. I wouldn't take Tortalini anywhere else!

Evelyn Scott

St Kitts spayed my husky rescue, Ghost, last year, and have treated her for various things since. The reception team are absolutely lovely and so welcoming, and the vets are wonderfully knowledgeable and patient. I couldn’t ask for more. Ghost can be a nervous girl, but she knows she’ll be looked after at St Kitts.

Ian Bradley

9 months ago

Have needed the services of Firgrove for many years with one or the other of my dogs. I wouldn’t go anywhere else. From receptionist to nurses & Vets you really feel they understand you and your dogs and are always open & transparent with regards to prices for further investigations or treatments

james may

Love this vets. Staff and vets are so friendly and helpful. They really care and when my dog was sick and at end of life they did everything to try and help her. Unfortunately she couldn’t be saved due to kidney failure but they helped me make right decisions and let her go in a dignified and caring way. I would not go anywhere else when I get another dog.