Seadown Veterinary Group

- A positive review describes fast Saturday help for a dog in pain, with the pet seen within 10 minutes and treated by Claire, and no out-of-hours fee because the practice was open. - Another owner speaks highly of the team’s compassion and professionalism during euthanasia and says they felt supported through a difficult experience. - Negative feedback focuses on access and availability, including reports of no appointments, being told to call back the next morning for an eye injury, and one complaint about not being seen because the pet was not registered.

Seadown Veterinary Group in Lymington provides small animal care for dogs, cats and rabbits, alongside equine work and an eye referral service. Reviews suggest a mixed client experience: some owners describe compassionate, effective help in urgent or end-of-life situations, while others raise concerns about access, communication and consistency.

Services

•Small animal veterinary care: the clinic’s website lists care for dogs, cats and rabbits.
•Equine veterinary care: listed on the website.
•Eye referral service: listed on the website.
•Acute injury and mobility support: one owner describes being seen quickly on a Saturday when their dog’s kneecap came out, with vet Claire explaining the problem and helping relieve the dog’s pain.
•End-of-life care: one review praises the team’s compassionate and professional support when an elderly dog was put to sleep.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review comments on cost are sparse and mixed: one owner was pleased there were no out-of-hours fees when the clinic was open on a Saturday, while another felt suggested tests were expensive.

People

•Claire: a vet mentioned by name in a positive review for taking time to explain a dog’s kneecap problem and helping with pain relief.
•Reception team: reviews give a mixed picture, ranging from a welcoming receptionist who helped quickly in an urgent case to complaints about calls feeling rude or dismissive.
•Wider vet team: one review describes the vets as compassionate and professional during end-of-life care.

Reviews

Google rating: 4.1 stars from 34 reviews. Written feedback is mixed, with both strong praise and clear criticism.

•A positive review describes fast Saturday help for a dog in pain, with the pet seen within 10 minutes and treated by Claire, and no out-of-hours fee because the practice was open.
•Another owner speaks highly of the team’s compassion and professionalism during euthanasia and says they felt supported through a difficult experience.
•Negative feedback focuses on access and availability, including reports of no appointments, being told to call back the next morning for an eye injury, and one complaint about not being seen because the pet was not registered.
•Reviews also suggest inconsistent communication and clinical confidence, with complaints about rude staff, one report of a missed UTI and concern over expensive tests, and one owner saying their dog became fearful after seeing a consultant.

Reviews for Seadown Veterinary Group

Note: Showing the 10 most recent Google reviews out of 34 we track in total. Recent reviews may not be representative of overall sentiment.

Emma Wilde

2 years ago

Rude staff and failed to diagnose a UTI... wanted to do expensive tests. Needless to say they are no longer my vets!

Jackie Ramos

4 years ago

We was on a short break in the new forest when our dog’s kneecap came out he was in pain & we didn’t know where to go, I googled Seadown Vet group in Lymington as we had no signal we drove there on Saturday morning hoping to be seen. The minute we arrived we were greeted by a lovely receptionist who took all our details & was seen within 10 minutes by the lovely vet Claire, she had time for us explained everything but most importantly worked her magic & got our dog out of pain. There were no out of hours fees to pay as they were open, we can’t praise the care given to us enough by these 2 special ladies on what was a stressful time away from home. Thank you so much we are so grateful. 💕💕

Mark J Smith

Paul Smith

I feel let down. Sadly this vet won't see a pet in distress unless you are registered with them. Having just moved to Lymington and in urgent need of a vet to see my pet who was seriously injured yesterday - they still wouldn't see us unless we were registered. But they are not taking on new customers at this moment as they have too much work. Not even in an emergency. I guess you can all make up your own mind whether that is an ethical approach you would expect - but it's not in my book as all vet's have a duty of care to help any animal in distress, even if it's inconvenient, just find a way to help in some way. Welcome to Seadown but if you're not registered, your animals distress is unfortunate, please go elsewhere. Ethics is more important than policy folks. I can wait on a list to join officially in 6 months no problem for boosters and regular stuff - but not assisting (at all) with an animal in pain is just wrong.

matthew ockham

5 years ago

Sue Mouland

The vets here are outstanding and so compassionate, when our old dog had to be put down ,they were professional ,bit understood our pain and emotions. Absolutely brilliant service

Ele Swims

6 years ago

Not very impressed with Seadown Veterinary Group, phoned for appointment explaining it was an eye injury and the woman who I spoke to was very off and said they had no appointments and all I could do was to try ringing at 8.30am tomorrow and I might be able to get one! I guess they don't take small animals as seriously as larger ones? I wasn't even asked if it was an emergency! Instead I took my injured pet all the way over to my old vets - Christopher Carter Veterinary Surgery in Shirely, where I had excellent service!

Laura Lock

8 years ago

Staff tend to be rude (not all though) my dog loved going to the vets for 5 years. Saw a consultant of theirs and now has a massive fear. We have changed him now to a different vets.