Seadown Veterinary Group – Vets in Lymington
Clinic Overview
Seadown Veterinary Group, located in Lymington, Hampshire, has a mixed reputation based on available reviews. With an overall Google Maps rating of 4.1 stars from 34 reviews, the clinic receives both praise and criticism from its clientele.
Positive feedback highlights the clinic's compassionate and efficient service. One reviewer shared a particularly positive experience with a vet named Claire, who provided immediate and effective care for their dog during an unexpected emergency. The reviewer appreciated the lack of additional fees during regular hours and commended the caring nature of the staff, describing them as understanding and professional.
However, the clinic has also faced criticism, particularly regarding its registration policy. Multiple reviews express dissatisfaction with the clinic's refusal to treat non-registered animals, even in emergency situations. This policy has been perceived as unethical by some clients, who felt that it neglected the veterinary duty of care. Complaints about unfriendly staff interactions and appointment scheduling difficulties also surfaced, with some reviewers opting to seek veterinary care elsewhere due to these issues.
While the clinic's website does not provide explicit information about services or specializations, the reviews suggest that Seadown Veterinary Group is equipped to handle a range of veterinary needs. The mixed reviews underscore a need for potential clients to weigh the clinic's policies and customer service reputation when considering their options for pet care in the Lymington area.
Animals Treated at Seadown Veterinary Group
Animals We Treat
Companion Animals
Opening Hours – Seadown Veterinary Group
Opening Hours
Hours
Reviews for Seadown Veterinary Group
Note: Showing the 5 most recent Google reviews out of 34 we track in total. Recent reviews may not be representative of overall sentiment.
Jackie Ramos
3 years ago
We was on a short break in the new forest when our dog’s kneecap came out he was in pain & we didn’t know where to go, I googled Seadown Vet group in Lymington as we had no signal we drove there on Saturday morning hoping to be seen. The minute we arrived we were greeted by a lovely receptionist who took all our details & was seen within 10 minutes by the lovely vet Claire, she had time for us explained everything but most importantly worked her magic & got our dog out of pain. There were no out of hours fees to pay as they were open, we can’t praise the care given to us enough by these 2 special ladies on what was a stressful time away from home. Thank you so much we are so grateful. 💕💕
Paul Smith
4 years ago
I feel let down. Sadly this vet won't see a pet in distress unless you are registered with them. Having just moved to Lymington and in urgent need of a vet to see my pet who was seriously injured yesterday - they still wouldn't see us unless we were registered. But they are not taking on new customers at this moment as they have too much work. Not even in an emergency. I guess you can all make up your own mind whether that is an ethical approach you would expect - but it's not in my book as all vet's have a duty of care to help any animal in distress, even if it's inconvenient, just find a way to help in some way. Welcome to Seadown but if you're not registered, your animals distress is unfortunate, please go elsewhere. Ethics is more important than policy folks. I can wait on a list to join officially in 6 months no problem for boosters and regular stuff - but not assisting (at all) with an animal in pain is just wrong.
Sue Mouland
5 years ago
The vets here are outstanding and so compassionate, when our old dog had to be put down ,they were professional ,bit understood our pain and emotions. Absolutely brilliant service
Ele Swims
6 years ago
Not very impressed with Seadown Veterinary Group, phoned for appointment explaining it was an eye injury and the woman who I spoke to was very off and said they had no appointments and all I could do was to try ringing at 8.30am tomorrow and I might be able to get one! I guess they don't take small animals as seriously as larger ones? I wasn't even asked if it was an emergency! Instead I took my injured pet all the way over to my old vets - Christopher Carter Veterinary Surgery in Shirely, where I had excellent service!
Laura Lock
8 years ago
Staff tend to be rude (not all though) my dog loved going to the vets for 5 years. Saw a consultant of theirs and now has a massive fear. We have changed him now to a different vets.
