Seadown Veterinary Group – Vets in Lymington
Clinic Overview
- Fast help in at least one urgent situation: one owner says they were seen within 10 minutes and their dog’s pain was addressed after a kneecap issue; they also noted there were no out-of-hours fees because the clinic was open (review). - Access/availability concerns: several reviews describe being told there were no appointments, being advised to call back the next morning, or (in one case) being refused care because the pet wasn’t registered, even though the owner described the pet as seriously injured (reviews). - Communication and manner are inconsistent: some describe kind, supportive care (including during euthanasia), while others report rude staff and feeling dismissed (reviews).
Services
Based on the website summary and the latest reviews available to us
- •Small animal veterinary care (website lists dogs, cats, rabbits).
- •Equine veterinary care (website).
- •Eye referral service (website).
- •Lameness/orthopaedic-type presentation support: a review describes help for a dog when a kneecap came out, with the vet relieving the dog’s pain (review).
- •Euthanasia / end-of-life care: one review discusses their dog being put to sleep and the team supporting the owners through it (review).
People
- •Claire (vet): mentioned in a review for taking time to explain what was happening and helping a dog in pain when its kneecap had come out (review).
- •Reception team: one review describes a welcoming receptionist who took details quickly before the pet was seen; other reviews describe rudeness and calls that felt dismissive when asking for urgent appointments (reviews).
Reviews
Google rating: 4.1 stars from 34 reviews.
- •Fast help in at least one urgent situation: one owner says they were seen within 10 minutes and their dog’s pain was addressed after a kneecap issue; they also noted there were no out-of-hours fees because the clinic was open (review).
- •Access/availability concerns: several reviews describe being told there were no appointments, being advised to call back the next morning, or (in one case) being refused care because the pet wasn’t registered, even though the owner described the pet as seriously injured (reviews).
- •Communication and manner are inconsistent: some describe kind, supportive care (including during euthanasia), while others report rude staff and feeling dismissed (reviews).
- •Clinical confidence varies by reviewer: one review alleges a UTI was not diagnosed and the clinic wanted “expensive tests,” while another describes effective hands-on help for an acute pain episode (reviews).
- •One report of a negative behavioural impact: a reviewer says their dog developed a fear of the vet after seeing a consultant and they changed practices (review).
Animals Treated at Seadown Veterinary Group
Animals We Treat
Companion Animals
Pricing at Seadown Veterinary Group
Opening Hours – Seadown Veterinary Group
Opening Hours
Hours
Reviews for Seadown Veterinary Group
Note: Showing the 5 most recent Google reviews out of 34 we track in total. Recent reviews may not be representative of overall sentiment.
Emma Wilde
2 years ago
Rude staff and failed to diagnose a UTI... wanted to do expensive tests. Needless to say they are no longer my vets!
Jackie Ramos
3 years ago
We was on a short break in the new forest when our dog’s kneecap came out he was in pain & we didn’t know where to go, I googled Seadown Vet group in Lymington as we had no signal we drove there on Saturday morning hoping to be seen. The minute we arrived we were greeted by a lovely receptionist who took all our details & was seen within 10 minutes by the lovely vet Claire, she had time for us explained everything but most importantly worked her magic & got our dog out of pain. There were no out of hours fees to pay as they were open, we can’t praise the care given to us enough by these 2 special ladies on what was a stressful time away from home. Thank you so much we are so grateful. 💕💕
Jackie Ramos
3 years ago
We was on a short break in the new forest when our dog’s kneecap came out he was in pain & we didn’t know where to go, I googled Seadown Vet group in Lymington as we had no signal we drove there on Saturday morning hoping to be seen. The minute we arrived we were greeted by a lovely receptionist who took all our details & was seen within 10 minutes by the lovely vet Claire, she had time for us explained everything but most importantly worked her magic & got our dog out of pain. There were no out of hours fees to pay as they were open, we can’t praise the care given to us enough by these 2 special ladies on what was a stressful time away from home. Thank you so much we are so grateful. 💕💕
Mark J Smith
4 years ago
Paul Smith
4 years ago
I feel let down. Sadly this vet won't see a pet in distress unless you are registered with them. Having just moved to Lymington and in urgent need of a vet to see my pet who was seriously injured yesterday - they still wouldn't see us unless we were registered. But they are not taking on new customers at this moment as they have too much work. Not even in an emergency. I guess you can all make up your own mind whether that is an ethical approach you would expect - but it's not in my book as all vet's have a duty of care to help any animal in distress, even if it's inconvenient, just find a way to help in some way. Welcome to Seadown but if you're not registered, your animals distress is unfortunate, please go elsewhere. Ethics is more important than policy folks. I can wait on a list to join officially in 6 months no problem for boosters and regular stuff - but not assisting (at all) with an animal in pain is just wrong.
Paul Smith
4 years ago
I feel let down. Sadly this vet won't see a pet in distress unless you are registered with them. Having just moved to Lymington and in urgent need of a vet to see my pet who was seriously injured yesterday - they still wouldn't see us unless we were registered. But they are not taking on new customers at this moment as they have too much work. Not even in an emergency. I guess you can all make up your own mind whether that is an ethical approach you would expect - but it's not in my book as all vet's have a duty of care to help any animal in distress, even if it's inconvenient, just find a way to help in some way. Welcome to Seadown but if you're not registered, your animals distress is unfortunate, please go elsewhere. Ethics is more important than policy folks. I can wait on a list to join officially in 6 months no problem for boosters and regular stuff - but not assisting (at all) with an animal in pain is just wrong.
matthew ockham
5 years ago
Sue Mouland
5 years ago
The vets here are outstanding and so compassionate, when our old dog had to be put down ,they were professional ,bit understood our pain and emotions. Absolutely brilliant service
Ele Swims
6 years ago
Not very impressed with Seadown Veterinary Group, phoned for appointment explaining it was an eye injury and the woman who I spoke to was very off and said they had no appointments and all I could do was to try ringing at 8.30am tomorrow and I might be able to get one! I guess they don't take small animals as seriously as larger ones? I wasn't even asked if it was an emergency! Instead I took my injured pet all the way over to my old vets - Christopher Carter Veterinary Surgery in Shirely, where I had excellent service!
Laura Lock
8 years ago
Staff tend to be rude (not all though) my dog loved going to the vets for 5 years. Saw a consultant of theirs and now has a massive fear. We have changed him now to a different vets.
