Seadown Veterinary Group – Vets in Lymington
Clinic Overview
- Owners have praised fast help in urgent situations, including a Saturday visit where a dog in pain was seen quickly and treated by Claire. - Positive comments also mention kind, compassionate handling during euthanasia and difficult emotional situations. - Negative feedback focuses on access and availability, including reports of being told there were no appointments for an eye injury and that an unregistered pet in distress would not be seen.
Services
- •Small animal care: the clinic’s website lists veterinary care for dogs, cats and rabbits.
- •Equine work: equine veterinary care is listed on the website.
- •Eye referral service: listed on the website.
- •Urgent pain relief and acute injuries: one owner describes being seen within 10 minutes on a Saturday when their dog’s kneecap came out, with vet Claire explaining the problem and helping relieve the dog’s pain.
- •End-of-life care: a review highlights compassionate and professional support when an elderly dog was put to sleep.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review comments on cost are mixed: one owner appreciated that there was no out-of-hours fee for a Saturday visit during normal opening, while others mention expensive tests and a quoted £250 dental scale and polish before extra charges.
People
- •Claire: a vet praised for calmly explaining a dog’s kneecap problem and helping with pain relief in an urgent Saturday visit.
- •Reception team: reviews give a mixed picture, from a welcoming receptionist who helped quickly in an urgent case to complaints about calls feeling rude, offhand or dismissive.
- •Wider vet team: one review describes the vets as outstanding, compassionate and professional during end-of-life care.
Reviews
Google rating: 4.1 stars from 37 reviews. Written feedback shows a mix of strong praise and clear criticism.
- •Owners have praised fast help in urgent situations, including a Saturday visit where a dog in pain was seen quickly and treated by Claire.
- •Positive comments also mention kind, compassionate handling during euthanasia and difficult emotional situations.
- •Negative feedback focuses on access and availability, including reports of being told there were no appointments for an eye injury and that an unregistered pet in distress would not be seen.
- •Other complaints centre on communication and administration, including rude staff, disputed treatment recommendations, expensive suggested tests, confusion over booking and cancellation, and problems transferring records.
