Dog & Cat Vets in Lymington

## Summary Forest Lodge Veterinary Practice says it has been serving clients since 1987 and offers routine appointments plus support services like house calls and a nurse-staffed animal ambulance for collections/home delivery (on request). The website also states it provides out-of-hours emergency care at night, weekends and bank holidays when the practice is closed. From the latest reviews available to us, owners most often describe vets taking time to explain options and handling difficult moments without rushing (including end-of-life care). There are also a couple of safety/administrative concerns raised: one reviewer reports the wrong vaccination/parasite treatment being given without records being checked, and another says their monthly plan felt like it covered only “the bare minimum” and that vet availability was not where they expected. ## Services Based on the clinic website and reviews, services mentioned include: - Routine appointments - Out-of-hours emergency care (at night, weekends, and bank holidays when closed) - House calls (requested before 10:00am, with possible substantial additional costs stated) - Ambulance/collection service staffed by practice nurses (sick pets collected and delivered home on request; described as potentially cheaper/quicker than a home visit) - Repeat prescriptions and dispensing of medicines (only after a clinical examination, per the website) - Rabies vaccination (mentioned in a review, with one client reporting an error that required a return visit) - Treatment for an infected wound after an operation, including antibiotics and advice (from a visiting client’s review) - Free examination of injured wildlife (website) - Lost and found pet service (website) - Cat-friendly waiting area feature mentioned in reviews: a “quiet dog free zone” for nervous cats ## Pricing - A pet plan is mentioned in reviews at **£17.99 per month** (one reviewer felt it covered only the “bare minimum”). - The website mentions a **Pet Health Club® Plus** plan that includes consultations, but no price or full inclusions are provided in the available summary. ## People - **Gemma** (role not specified) is named in a review alongside “the team” for supporting a family through the loss of their spaniel; the reviewer emphasised that nothing felt rushed and the final moments were handled with “reverence and respect.” - Multiple reviews (including a long-term cat owner) mention staff taking time to **explain options**, which some owners find especially helpful for older or nervous pets. ## Reviews **Google rating: 4.6 stars from 37 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Time spent explaining choices:** a long-term cat owner says they’re consistently impressed with the time taken to explain options. - **Consideration for nervous cats:** mention of a cat-friendly “quiet dog free zone” in the waiting area. - **Support in distressing situations:** one owner describes compassionate, unhurried handling during end-of-life care for their dog. - **Trying to fit in urgent problems:** one reviewer says they were “squeezed in” for an urgent appointment for an infected post-op wound, and that the practice contacted their regular vet for history and supplied antibiotics. - **Concerns about record-checking and duplicate treatments:** one reviewer reports a rabies vaccine appointment resulted in the wrong injection being given first, plus flea/worming tablets despite having already had them, requiring a return visit. - **Plan/value and availability frustrations:** one reviewer paying £17.99/month says the plan covered the bare minimum and felt the vets were mainly based at a different branch, making travel stressful for their cat.

## Summary Seadown Veterinary Group provides small-animal and equine veterinary care, and the practice website specifically highlights an **eye referral service**. The clinic states it treats **dogs, cats, and rabbits**. In the latest reviews available to us, experiences are mixed: one owner describes being **seen within 10 minutes on a Saturday** for a dog whose **kneecap had come out**, while multiple others report being **turned away or unable to get an appointment** even when they felt the issue was urgent. End‑of‑life care is also mentioned, with one review describing a **professional, supportive euthanasia experience**. ## Services Based on the website summary and the latest reviews available to us: - **Small animal veterinary care** (website lists dogs, cats, rabbits). - **Equine veterinary care** (website). - **Eye referral service** (website). - **Lameness/orthopaedic-type presentation support**: a review describes help for a dog when a **kneecap came out**, with the vet relieving the dog’s pain (review). - **Euthanasia / end-of-life care**: one review discusses their dog being put to sleep and the team supporting the owners through it (review). ## People - **Claire (vet)**: mentioned in a review for taking time to **explain what was happening** and helping a dog in pain when its kneecap had come out (review). - **Reception team**: one review describes a **welcoming receptionist** who took details quickly before the pet was seen; other reviews describe **rudeness** and calls that felt dismissive when asking for urgent appointments (reviews). ## Reviews **Google rating: 4.1 stars from 34 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast help in at least one urgent situation:** one owner says they were seen within 10 minutes and their dog’s pain was addressed after a kneecap issue; they also noted there were **no out-of-hours fees because the clinic was open** (review). - **Access/availability concerns:** several reviews describe being told there were **no appointments**, being advised to call back the next morning, or (in one case) being **refused care because the pet wasn’t registered**, even though the owner described the pet as seriously injured (reviews). - **Communication and manner are inconsistent:** some describe kind, supportive care (including during euthanasia), while others report **rude staff** and feeling dismissed (reviews). - **Clinical confidence varies by reviewer:** one review alleges a **UTI was not diagnosed** and the clinic wanted “expensive tests,” while another describes effective hands-on help for an acute pain episode (reviews). - **One report of a negative behavioural impact:** a reviewer says their dog developed a **fear of the vet** after seeing a consultant and they changed practices (review).