Fernhill Veterinary Clinic – Vets in New Milton
Clinic Overview
Fernhill Veterinary Clinic presents itself as an independent small-animal practice in New Milton. It appears set up for general companion-animal care and urgent problems, with out-of-hours emergency care available for registered clients via phone instructions. Recent feedback highlights a kind, patient team, clear explanations, and calm handling of nervous pets, alongside help with urgent problems for both local clients and visitors to the area.
Services
- •Small-animal veterinary care for companion animals, with recent feedback covering both dogs and cats.
- •Urgent and same-day problem care, including owner examples such as a deep grass seed in a dog’s ear, a badly broken tooth, an injured foot, and assessment of an acutely unwell older dog seen on a Saturday.
- •Out-of-hours emergency care for registered clients, with instructions provided by phone.
- •Thorough examinations and follow-up support, including practical help after the initial visit when an owner was struggling to give antibiotics.
- •Reviews also mention clear explanations during appointments and a nurse taking time to talk through each step and suggest alternative ways to help.
Pricing
No published pricing information is currently available for this clinic.
People
- •Janine is thanked for being extremely helpful, explaining what was happening clearly, and taking a dog’s underlying health conditions into account.
- •Jane is mentioned positively for an on-time return visit with a younger cat and helpful advice.
- •An unnamed nurse is praised for explaining each step of an appointment, offering advice, and suggesting alternative ways to help.
- •More broadly, reviewers repeatedly describe the wider team as kind, patient, caring, and efficient.
Reviews
Fernhill Veterinary Clinic has a 4.9-star Google rating from 81 reviews. Recent feedback is very positive, with recurring praise for the team’s manner, communication, and help with urgent cases.
- •Several owners describe the staff as kind, patient, and reassuring, including one family whose nervous spaniel had a much more relaxed visit after being handled so calmly.
- •Reviews regularly mention clear communication, with staff taking time to explain what they were doing and why during appointments.
- •Urgent and painful problems feature strongly in feedback, including a Saturday appointment for a very unwell 16-year-old dog, a grass seed in the ear, a broken tooth, and an injured foot while on holiday.
- •A few owners also comment positively on value, including praise for the clinic’s annual plan and one holiday visitor who felt the pricing was very fair.

