Vets4Pets - New Milton

Great vets very kind and compassionate

This would be no stars if it was an option. While on holiday our 16 year old Jack russell fell ill. We phoned the vets and although they had appointments would not see our dog as we didn't live locally and said he wasn't an emergency even though he was vomiting and clearly seriously ill in our opinion or we would not have been seeking help from a vet. I was told if he collapsed or was bleeding they would see him. I think it was because they would not profit from our visit as we were on holiday . Thankfully we found a vet, Fernhill at Bashley, who saw our dog and showed him and us nothing but kindness and compassion. I guess that's the difference between independent practices and the larger chains who have only profit making in their decisions. Would not use or recommend.

On holiday in the area I needed some medication for my dog Rusty. I just walked into Vets4Pets and after explaining the situation the assistants there were very helpful and within 15 minutes I had the appropriate medication. As I holiday in this area monthly I will have no hesitation not only calling on them again but recommending them to others.

Took my daughter here with her cat for the first time. This was a nice experience for a vets. The receptionists were lovely and not snobby as they tend to be in Lymington. The vet (Annemiek) was so lovely and actually kissed the cat on the head. A good sign for me that she truly cares about animals and not just sees pound signs in front of her eyes. I was so impressed that I'm thinking of registering my dog here instead of going to the Lymington vet. 👌

We are regular customers and have always received very helpful and good service from the whole team. The reception staff have a difficult job, but always welcome us and provide a good service. All staff are welcoming and we feel genuine care for our pets! The Vets and Nurses are supportive, as having a sick pet can be stressful! However, we have confidence that they are in good caring hands. Thank you!