The Grove Veterinary Practice Ltd

The Grove Veterinary Practice Ltd in Southsea is frequently presented by clients as an owner-run practice rather than a corporate chain. Feedback highlights short-notice access, calm support in urgent situations, and a mix of routine care and more complex treatment, including surgery. Most recent comments are very positive about communication and compassion, though one reviewer reports long waits and unclear pricing at payment.

Services

• •Cat and dog consultations, including urgent and short-notice appointments; owners mention being seen quickly in worrying situations and feeling reassured after the visit.
• •Medical work-ups and treatment planning for more complex cases; reviewers mention clear explanations, questions being answered fully, and tests or treatments being recommended in the pet’s best interests.
• •Surgery and post-operative care; one owner reports successful surgery to remove a hairball from a cat’s intestine, while another mentions a routine cat procedure after which both pet and owner felt well supported.
• •Support for nervous pets and stressed owners; a nurse is specifically praised for patient handling of an anxious dog, and several reviewers mention staff helping owners stay calm during difficult visits.
• •Work with rescue animals is mentioned by one reviewer in connection with Second Chance Rescue.

Pricing

No published pricing information is currently available for this clinic.

People

• •Greg is thanked by name in recent reviews, with one long-standing client praising “Greg and his team” and another thanking “Greg all the way through to the reception staff.”
• •A nurse is specifically praised for being patient and reassuring with an anxious dog.
• •The wider team, including reception staff, is often described as friendly, knowledgeable, welcoming and compassionate.

Reviews

Google shows 4.8/5 from 279 reviews. Recent feedback is overwhelmingly positive overall, with one negative review standing out around waits and cost clarity.

• •Quick access and emergency support: several owners say they were seen at short notice and felt much less stressed in urgent situations.
• •Kind, reassuring communication: reviewers repeatedly mention clear explanations, patience with questions, and staff taking care of both pets and owners during difficult visits.
• •Confidence in treatment: examples include life-saving care for a previous cat, help with a newly adopted cat with more complex needs, and successful intestinal surgery followed by a quick recovery.
• •Mostly positive value comments, with one clear exception: some reviewers describe prices as fair or reasonable, while one reviewer complains about long waits, pressure to agree to unnecessary procedures, and not knowing the cost until payment.