M N Mollon & Partners Ltd

M N Mollon & Partners Ltd is a mobile equine-only veterinary practice serving horse owners around Alton, with vets travelling out to the yard for care. Services include routine visits, pre-purchase examinations and emergency call-outs, and reviews also mention vaccinations, blood tests, ageing and lameness work. Feedback is strongest around clear vetting explanations and practical support, although a minority of reviews raise concerns about communication and paperwork.

Services

•Mobile equine veterinary visits at the horse’s yard, including routine health checks and general equine care.
•Pre-purchase examinations / vettings, with reviews specifically mentioning two-stage vettings and detailed follow-up explanations.
•Emergency and out-of-hours call-outs.
•Routine work mentioned by owners includes vaccinations, blood sampling/testing, and ageing.
•Lameness assessment is mentioned in reviews, along with experience in the sports horse field.
•Reviews also refer to portable diagnostic equipment used on visits, including battery-run equipment for situations where no power is available.
•Some owners also mention help with equine insurance-related paperwork and administration.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average on price, but this is based on very few comparable services. Some reviewers also describe the practice as cost effective and not overly money-focused.

People

•Marina (vet): named in several reviews for vettings and routine visits, with praise for clear explanations, follow-up communication, and a calm manner with horses.
•Natalia Mollon: named in a review concerning disputed passport and insurance documentation.
•Carmela Mitchell (practice manager): also named in that same review.

Reviews

Google rating: 4.1/5 from 19 reviews.

•Vettings are a recurring theme. Positive reviewers describe balanced, clear explanations and thorough discussion of findings; one owner says Marina called on a Friday evening to talk through a two-stage vetting in more detail.
•Routine equine care is also praised. Owners mention vaccinations, bloods and ageing, and describe the handling of horses as gentle and kind.
•Insurance and paperwork get mixed feedback. Some reviews say issues were sorted efficiently and without fuss, while one recent complaint raises a serious dispute about passport details and communication with an insurer.
•Experience and practical field equipment are noted. Reviews mention sports-horse knowledge, an eye for lameness, and portable battery-run diagnostic equipment being useful during out-of-hours visits.

Reviews for M N Mollon & Partners Ltd

Note: Showing the 10 most recent Google reviews out of 19 we track in total. Recent reviews may not be representative of overall sentiment.

Anthony Evans

3 months ago

Natalia Mollon falsified equine passport details causing a disruption to my insurance claim and caused an issue with the insurability of my horse. She marked an equine passport as her date of attendance at the livery yard with 11th November 2024 when the horse was not even located in the yard she visited until over one month later. She did not actually attend upon the horse until the 8th January 2025. This caused me significant loss in resolving the matter and she has disputed that any of this is her liability. Further, the practice manager Carmela Mitchell is recorded on a telephone call saying that she had 'come up with a story' for my insurer which could have jeopardised the insurance claim and the policy. I would strongly advise against dealing with these people as I have taken the matter to the police and RCVS.

Carrie Allen

Brooke Roberts-Islam

4 months ago

I recently had a 2 stage vetting done by Marina from the practice and her professionalism and willingness to explain the outcome of the vetting in full detail were exceptional. Even when I requested additional explanation Marina called me despite the office being closed and it being a Friday evening. I really can't recommend this service more highly and if they were local to me I would not use any another vet service. For balanced, clear and objective veterinary guidance this service was faultless.

Lynn Gale

1 year ago

Kelly Foster

This is by far the beat vets i have used they are not all about the money they really care about the horses marina come out to me yeaterday for to jabs ended up agesing 3 for me and doing bloods for a pregenent mare with no hesitation gentle and kind with all my horses with 100% recommend them

M Weeks

2 years ago

Visited to resolve an equine insurance issue. Met by two charming ladies who sorted the matter without fuss and having driven many miles, the welcoming coffee was greatfully received. Highly efficient, polite and welcoming. Well done ladies, you represented the business perfectly.

Corrine Lisle

3 years ago

Experts in the sports horse field I can thoroughly recommend Mollon & Partners. They have a wealth of experience, a great reassuring rapport with their clients and an excellent eye for lameness offering a range of treatments to suit what you need. Despite a hectic schedule, the team are always there if you need them. You and your horse will be in safe hands.

Samantha Reynolds

Very disappointed! I had 2 horses vetted and was told about numerous problems with both horses by the vet over the phone and as I result I didn't buy the horses. I had to wait several days for the reports to come through, but by this time I had asked for another horse to be vetted by them. When I finally receiving the reports on the 2 horses, I read that the problems were minor and of no concern and no risk of further complications because of them should be a concern! If I had received this report straight away, as I was told by the vet on the phone, I would have brought both horses but they had now been sold. The vet had also already done the vetting for the next horse otherwise I would have cancelled and had someone else do it. I never recieved a phone call, just a report via email. Incredibly unprofessional. I don't recommend them at all.

Sarah Chater

Upon the recommendation of my chiropractor, I contacted Mollon & Ptnrs for one of my horses that required advanced treatment. I was so impressed with the quality of service, that I promptly moved my other four, into their care. Reassuringly each vet has their own set of battery run diagnostic equipment. Useful when one suddenly has no power available during an out of hours emergency call out . The respect and compassion Mollon & Ptnrs have shown to my guys has been most touching. They have tried harder to succeed with a problem, than any vet I’ve known, whilst I’ve been working in the industry for last 25yrs. And yet, despite their sheer excellence, they are surprisingly cost effective. This practice has a great deal of knowledge and experience to support an amateur owner and also, the professional yard.