Dog & Cat Vets in Emsworth

## Summary Southbourne Veterinary Centre describes itself as **independent (not part of a corporate group)**, aiming to tailor investigations and treatment to each pet. The website states it has had a **Royal Veterinary College Inspection**. In the latest reviews available to us, owners repeatedly mention **being seen quickly (including short-notice appointments for unregistered pets)** and **getting quick advice**. One owner describes a **dog treated for an ear infection**, with **medication provided and a free end-of-treatment check-up** to confirm the problem had resolved. ## Services - **General consultations by appointment** (implied by the clinic’s stated consulting model and review descriptions of scheduled appointments). - **Treatment of ear infections** (medication issued; follow-up check at the end of treatment mentioned). - **Out-of-hours emergencies:** the website says clients are directed to **The Lighthouse A&E Pet Hospital**. ## People - **Veterinary nurses** are specifically praised in reviews for being **highly knowledgeable and helpful**, including one account describing “the most knowledgeable vet nurse” the reviewer had known, and another noting staff provide **quick advice**. - Reviewers also mention **being seen on time** for appointments and describe staff as **friendly and professional**. - One review claims there are **no receptionists/admin staff**, and that the team are **all vets/veterinary nurses or similar**, which the reviewer felt made interactions more informed. ## Reviews **5.0 stars from 101 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast access to care:** being fitted in at short notice, and being seen quickly for problems like an ear infection. - **Practical follow-through:** medication provided and a **free check-up at the end of treatment** to confirm recovery (ear infection case). - **Knowledgeable team:** especially veterinary nurses, with multiple mentions of clear expertise and helpful guidance. - **Clinic setup noted by owners:** a reviewer describes a **comfortable waiting room** and a **garden area for energetic pets**.

## Summary Downland Veterinary Group has been operating since 1946 (per its website) and is listed as a veterinary nurse training facility. Recent reviews describe same-day appointments for urgent problems, surgery following an accident, and clear explanations before and after procedures. Owners also repeatedly mention staff handling nervous pets gently and reception staff being notably patient and reassuring during ongoing, repeat visits for chronic cat issues. ## Services - **Urgent/same-day appointments**: A puppy with an accident was “seen the same day” (review). - **Surgery/operations**: A puppy “had to have an operation,” with staff described as informative pre- and post-op (review). - **Care for cats with ongoing conditions**: Multiple visits for “cats ongoing issues” are described, suggesting support for longer-running medical problems (review). - **Emergency veterinary services**: Listed in the clinic’s structured service data as offering emergency care (details of how this operates aren’t provided in the available sources). - **Veterinary nurse training facility**: Stated in the clinic’s structured data. ## People - **Reception team (named in reviews): Becky, Bridgett, Nicola** — described as knowledgeable, patient, reassuring and compassionate, particularly during repeated visits for a cat’s ongoing issues. - **Veterinary team (not named)** — noted for being “very informative before and after” a dog’s operation, and for being gentle with a nervous cat; another reviewer says their dog “hates going” but staff are “outstanding” each visit. ## Reviews **4.7 stars from 476 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Speed of access**: Same-day appointment for an accident; another review says they are “quick to see.” - **Communication around procedures**: Clear information given before and after an operation. - **Handling anxious/nervous pets**: Multiple mentions of gentle handling and dogs that dislike vet visits being managed well. - **Reception support during stressful situations**: Repeated praise for reception staff being patient, reassuring and empathetic during ongoing medical visits. - **Cost note**: One reviewer explicitly says it’s “not cheap,” alongside good service.