Companion Care (Fareham Collingwood) Ltd

Companion Care (Fareham Collingwood) Ltd is part of the Vets4Pets/Companion Care network and is based inside a Pets at Home store in Fareham. The practice offers small-animal veterinary care with diagnostics and surgery on site, including imaging and in-house lab testing. Facilities mentioned by the clinic include an operating theatre, hospital ward and isolation unit, and reviews highlight both routine care and urgent appointments.

Services

• •Diagnostics and monitoring: in-house laboratory testing, blood pressure monitoring, ECG, ultrasound, X-ray and tonometry for eye pressure are all listed. Reviews also mention blood sampling, eye dye testing and follow-up discussions of blood results.
• •Surgery and inpatient facilities: the practice lists an operating theatre, hospital ward and isolation unit, supporting both procedures and short-term hospital care.
• •Routine and medical care: appointments mentioned by owners include vaccinations, treatment for eye problems, anti-inflammatory medication, antibiotics and treatment for ingrown toenails. Reviews also describe emergency appointments and end-of-life care.
• •Species seen: the clinic’s service range includes small animals as well as exotic pets, including reptiles, with rabbit and small mammal medicine and surgery specifically mentioned.
• •Additional services: nurse clinics, dentistry, endoscopy, laser treatment and pet passport services are listed. The practice is also noted as a veterinary nurse training facility.
• •Out-of-hours care: out-of-hours cover is arranged through Vets Now.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews show a mixed picture on cost: several owners describe the practice as expensive, including one account of £130 for an eye visit and medicines, a £100 recheck with £81 for antibiotics, and higher quotes for blood work and heart investigations, while one recent emergency review praised the price as well as the care. One owner also noted that a pet plan meant a £22 consultation fee was waived.

People

• •Emily Wignall (vet): repeatedly praised for compassionate handling, including with a reactive dachshund and during end-of-life care.
• •Silvia: positively mentioned for professionalism during vaccinations and blood sampling, and for taking time to explain blood results clearly in a follow-up call.
• •Nursing team: one reviewer specifically highlighted a nurse for being gentle and caring with nervous rabbits.
• •Reception team: experiences are mixed, with some owners describing kind and sympathetic support, while others report abrupt or unempathetic handling during difficult euthanasia arrangements.

Reviews

Google shows 4.4 stars from 192 reviews.

• •Clinical care is often praised: owners describe caring, professional treatment in both routine visits and urgent situations, with strong feedback for Emily and other clinical staff.
• •Communication stands out in positive reviews: examples include clear explanations, a detailed phone call to go through blood results line by line, and efficient appointments.
• •They appear comfortable with nervous or tricky patients: reviewers mention gentle handling of nervous rabbits and sensitive care for a reactive dachshund.
• •The main negatives are cost and some reception experiences: several reviewers felt prices were high, and a small number describe rude or unempathetic reception interactions, especially around end-of-life visits.