Companion Care (Fareham Collingwood) Ltd

Companion Care (Fareham Collingwood) Ltd operates under the Companion Care Vets brand, and the clinic website describes it as a “locally-owned veterinary practice” based inside a Pets at Home store. The practice presents itself as set up for diagnostics and surgery, with on-site imaging and lab capability (e.g., ultrasound, X‑ray, in‑house lab) plus facilities such as an operating theatre, isolation unit, and hospital ward.

From the latest reviews available to us, owners most often mention

• •clear communication and follow-up (including a phone call to go through blood results line-by-line)
• •gentle handling of nervous or reactive pets (a “snappy” dachshund; nervous rabbits)
• •a mix of experiences around end-of-life visits: some describe very compassionate support, while one review describes a rude, unempathetic reception experience
• •repeated concerns from some reviewers about high pricing and how costs are discussed

Services

Based on the clinic website summary and the reviews, services/capabilities mentioned include

• •Diagnostics & monitoring: in-house laboratory testing (biochemistry, haematology), blood pressure monitoring, ECG, ultrasound, X‑ray, tonopen (eye pressure measurement)
• •Surgery & hospital facilities: operating theatre, hospital ward, isolation unit
• •Procedures/treatments referenced by owners: blood draws, vaccinations, eye dye test, medicated eye drops/lubricant, anti-inflammatory medication; treatment for ingrown toenails
• •Special clinics/services: nurse clinic, dentistry, endoscopy, laser treatment
• •Species/case types: small animals plus exotic pets (including reptiles); rabbit medicine and testing; small mammal medicine and surgery
• •Travel documentation: pet passport service
• •Out-of-hours: the website states out-of-hours cover is provided by Vets Now (details via the surgery)

The structured clinic data also lists the practice as a Veterinary Nurse Training facility.

Pricing

The clinic website summary does not provide a price list, but reviewers report specific charges and estimates

• •One owner says their pet plan meant a £22 consultation fee was not charged.
• •One owner reports an initial visit costing £130 (anti-inflammatory medicine, medicated eye drops, lubricant, and an eye dye test), followed by a recheck 6 days later where they were charged another £100, including £81 for 15 tablets of antibiotics.
• •Another owner reports being quoted £450–£600 for “full body blood work” for a cat; £900 to diagnose a heart murmur; and possible monthly monitoring “up to £600 per month”.

(These figures are from individual reviews and may not reflect typical or current pricing.)

People

• •Emily / Emily Wignall (vet): mentioned in multiple reviews for handling difficult/emotional situations and challenging pets. One owner with a “snappy and poorly” dachshund describes her as caring and sensitive; another specifically praises her compassion and patience during a dog’s final year and at end-of-life.
• •Silvia: described as professional during vaccinations and blood sampling; one owner highlights a follow-up phone call where Silvia went through blood test results “each line” to ensure understanding.
• •Nursing team (unnamed): one owner (in two separate reviews) says a nurse was very gentle with their nervous rabbits.
• •Reception: reviews conflict—one describes reception staff as “amazingly sympathetic and kind” during an end-of-life visit, while another describes a receptionist as rude and lacking empathy during euthanasia.

Reviews

Google rating: 4.4 stars from 190 reviews. “”

• •Communication and follow-up: owners describe clear explanations (including a follow-up call to review blood results in detail) and efficient appointments (“in and out in under 20 mins”).
• •Handling of nervous/reactive pets: specific mentions include a reactive (“snappy”) dachshund and nervous rabbits being handled gently.
• •End-of-life experiences vary: some owners felt strongly supported by both reception and the vet during euthanasia; another owner reports the vet was good but reception was rude and unhelpful.
• •Cost concerns: several owners describe the practice as expensive, citing itemised medication costs and high quoted prices for diagnostics/monitoring; one review also alleges discussions felt focused on insurance coverage.