Companion Care (Fareham) Ltd

Companion Care (Fareham) Ltd is part of the Vets4Pets group and operates from inside a Pets at Home store in Fareham. The practice offers routine care, surgery and inpatient facilities, with an operating theatre, hospital ward, isolation unit and in-house laboratory, alongside equipment for investigations such as ultrasound, endoscopy and ECG. It also lists a 24-hour cancellation and failure-to-attend policy, and out-of-hours emergency cover is provided via Vets Now.

Services

•Routine and preventive care: consultations, annual vaccinations, check-ups and nurse clinics are listed. Recent reviews mention yearly jabs, routine appointments and pets being helped to settle before treatment.
•Surgery and inpatient care: the practice lists an operating theatre and hospital ward. Reviews mention operations including treatment for a grass seed in a dog's paw, with update calls during the day and follow-up after discharge.
•Diagnostics and monitoring: in-house laboratory testing, including biochemistry and haematology, is listed alongside blood pressure monitoring, ECG, X-ray, ultrasound, endoscopy and eye pressure testing.
•Dentistry, isolation and additional clinical support: dentistry is listed, along with an isolation unit for cases that need separation.
•Exotics and small mammals: the clinic lists exotic and small mammal care, including rabbit medicine. Recent reviews mention rabbits being seen for vaccination, eye checks, advice on restarting antibiotic eye drops and an eye flush.
•Travel and emergency arrangements: Pet Passports and Animal Health Certificates are listed, and out-of-hours emergency care is handled via Vets Now.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One reviewer felt a £2,670 surgical bill for an elderly dog was far too expensive, so feedback on cost is mixed.

People

•Dr Stanford: praised for empathy and skill while caring for a very poorly rabbit.
•Vicki: thanked for helping a dog feel comfortable before vaccinations and a check-up, explaining what she was doing and giving the owner confidence ahead of an operation.
•Robyn: highlighted for looking after an anxious dog during treatment and surgery for a paw seed problem.
•Reception team: repeatedly described as friendly, helpful, kind, patient and efficient.

Reviews

Google rating: 4.5/5 from 149 reviews.

•Recent feedback is mostly very positive, with owners often describing the team as caring, friendly and efficient, and saying pets are handled gently.
•Communication is a recurring strength, with reviewers mentioning update calls during procedures and follow-up contact afterwards.
•Several reviews highlight thoughtful care for nervous or unwell animals, including anxious dogs after surgery and rabbits needing ongoing eye treatment.
•A single recent negative review raised serious concerns about aftercare following surgery in an elderly dog and also described the cost as too high.

Note: Showing the 10 most recent Google reviews out of 149 we track in total. Recent reviews may not be representative of overall sentiment.

Matthew Simmons

2 months ago

Tracey Young

4 months ago

New to area have already had to use twice, great service both times.

Michelle Taylor

Mel Davis

Fareham Park Gate Vets are amazing! All the staff are friendly, efficient and obviously love animals. They definitely go above and beyond the usual with their care. Dr Stanford in particular was outstanding with her empathy and skill. We cannot praise them highly enough for how they looked after our very poorly rabbit.

Annette Robertson

Amy

7 months ago

Reception staff extremely helpful, kind & patient.

Sandra Rabbetts

10 months ago

Lovely caring vet. Super service from the reception ladies. My dog was totally chilled when I collected him after his op

Vanessa Smith

11 months ago

I had a bad experience with my 15 year old dog, I was told she needed to be spade as she had an infection in her uterus, I was dubious as I said isn't she too old. Anyway she had it done ,but sadly and very upsetting died at home the same evening. I did put in a complaint but was told it was done properly etc. personally I think the aftercare was really poor. She had to walk out of the vets a couple of hours later with great difficulty. The cost was £2670 which for a 3 hour stay and surgery is far too expensive. .

Jo Lacey

1 year ago

Vicki at Companion Care was absolutely amazing when my dog came in for his yearly jabs and check up. Vicki ensured my dog was comfortable with the room he was in before starting and she made sure he was comfortable at all times, explaining what she was doing. My dog has to have an operation, so I have made sure he is booked in with Vicki as I know he will be in very safe hands.