Companion Care (Fareham) Ltd

Companion Care (Fareham) Ltd is part of the Vets for Pets group and operates from inside a Pets at Home store in Fareham. The practice offers routine care, surgery and inpatient facilities, with an operating theatre, hospital ward, isolation unit and in-house laboratory, alongside equipment for more detailed investigations such as ultrasound, endoscopy and ECG. The clinic also states a 24-hour cancellation and failure-to-attend policy, and out-of-hours emergency cover is provided via Vets Now.

Services

• •Routine and preventive care: consultations, annual vaccinations, check-ups and nurse clinics are listed, with recent reviews mentioning yearly jabs and routine appointments.
• •Surgery and inpatient care: the practice lists an operating theatre and hospital ward. Recent reviews mention operations including a paw seed case, with owners noting update calls during the day and follow-up after discharge.
• •Diagnostics and monitoring: in-house laboratory testing (including biochemistry and haematology), blood pressure monitoring, ECG, X-ray, ultrasound, endoscopy and eye pressure testing are listed.
• •Dentistry and additional clinical support: dentistry is listed, along with an isolation unit for cases that need separation.
• •Exotics and small mammals: the clinic lists exotic and small mammal care, including rabbit medicine. Recent reviews mention rabbits being seen for vaccination, eye checks, advice on antibiotic eye drops and an eye flush.
• •Travel and emergency arrangements: Pet Passports / Animal Health Certificates are listed, and out-of-hours emergency care is handled via Vets Now.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One recent reviewer felt a surgical bill of £2,670 for an elderly dog was far too expensive, so recent feedback on cost is mixed.

People

• •Vicki: praised for helping a dog settle before a vaccination and check-up, explaining what she was doing, and giving the owner confidence ahead of a planned operation.
• •Robyn: thanked for looking after an anxious dog during treatment for a paw seed problem that led to surgery, helping keep the experience as low-stress as possible.
• •Reception team: several reviews describe reception staff as friendly, helpful, kind and patient.

Reviews

Google rating: 4.5/5 from 142 reviews.

• •Recent feedback is largely positive about the team’s manner, with repeated mentions of kind, caring and patient staff, including a friendly reception experience.
• •Several owners highlight good communication around procedures, including update calls during the day and follow-up contact afterwards.
• •Reviews also point to thoughtful handling of nervous pets, with staff taking time to settle anxious dogs and helping owners feel reassured.
• •One recent negative review describes serious concerns about aftercare following surgery in an elderly dog, as well as feeling the cost was unexpectedly high.