Ark Veterinary Practice

Ark Veterinary Practice is a small-animal clinic established in 1954, with facilities that include an in-house lab, X‑ray and ultrasound, plus a dedicated rehabilitation setup (the Burnside Rehabilitation Centre) and an on-site dog-grooming parlour. It also operates as a veterinary nurse training facility.

In the latest reviews available to us, owners repeatedly describe appointments that don’t feel rushed and where options are explained in detail—one rabbit owner says they came in as an emergency when their usual vet couldn’t see them, then had multiple follow-up visits with a veterinary nurse who talked through every option and answered many questions. Another owner mentions getting a same-day appointment for a new puppy check-up. Home visits are also described, including an at-home euthanasia visit that a family found particularly supportive.

Out-of-hours emergency care is described on the clinic website as being provided by MiNightVet Wokingham (with full-time night staff and qualified vets and nurses specialising in urgent critical care).

Services

Services and capabilities mentioned on the clinic website include

•Consultations and six-month health checks
•Vaccinations, microchipping, parasite control
•Neutering and surgery
•Dentistry
•Diagnostic tests and imaging (including X-ray and ultrasound)
•In-house laboratory testing
•Nurse clinics
•Physiotherapy and hydrotherapy (via the Burnside Rehabilitation Centre)
•Grooming and nail clipping (on-site dog-grooming parlour)
•Blood pressure checks, anal sac expression
•Home visits

Species mentioned on the website: dogs, cats, rabbits and guinea pigs.

Emergency arrangements (as stated on the website)

•Emergency support during normal opening hours by contacting the practice
•Out-of-hours emergency care via MiNightVet Wokingham

People

•
Sally (veterinary nurse) is specifically named in a review for repeated follow-up visits with a seriously ill rabbit. The owner describes her as taking time to explain options, answering many questions, and helping them feel supported even when the prognosis was poor.
•
Reception staff, vets and nurses (team) are repeatedly mentioned as a group. Examples owners give include arranging a same-day puppy appointment, providing a thorough first-visit check-up with detailed explanations, and being supportive during end-of-life care (including an at-home euthanasia visit).

Reviews

Google rating: 4.8 stars from 102 reviews.

•Long-term continuity: multiple owners describe being with the practice for 18–30 years.
•Time and explanations: owners mention being talked through options, having questions answered, and not feeling rushed (including for a rabbit with a serious illness and a new puppy’s first check-up).
•Support during difficult moments: reviews describe the team being supportive after a dog’s death, and an at-home euthanasia visit that “made all the difference” for the family.
•Access and responsiveness: one owner specifically mentions receiving a same-day appointment for a puppy check-up; another describes being seen as an emergency for a rabbit when their usual vet couldn’t.

Reviews for Ark Veterinary Practice

Note: Showing the 5 most recent Google reviews out of 102 we track in total. Recent reviews may not be representative of overall sentiment.

Justine Ronald

2 months ago

We went to Ark Vets as an emergency a month ago as our Bunny was seriously ill and our usual Vet couldn't see us. From the moment we walked in we felt genuinely cared for. We came to see the Veterinary nurse, Sally, a fair few times over the following few weeks and her kindness, patience, and compassion was faultless. She took the time to talk through every option and answer my many questions with such empathy and professionalism. We never felt rushed. It was clear that you truly wanted to help—not just our bun, but us too—and that made all the difference, even though the prognosis was not good. I know not all general Vets are Rabbit savvy, but the Ark team are phenomenal. We moved from our old Vets to Ark immediately as the difference in service and care is huge! It’s rare to find someone who truly puts their heart into what they do, and they absolutely do. If you're looking for a Vet for your buns, I highly recommend Ark.

David C

3 months ago

Just brilliant service. Staff and vets are like friends. Been with them 20 years

adam skinner

a month ago

Lovely veterinary practice. The staff are friendly and helpful. Very professional service.

Ray Fletcher

Ark have been looking after all My dogs since I moved to Fleet 18 years ago. I always feel that they give the very best advice and have kept our dogs in great condition and have been really supportive when we lost our Labrador Fletch. I rarely do google reviews but I have absolutely no hesitation recommending the team at Ark Reception, Vets, Nurses and back office are all lovely. Thank you Ark

5 months ago

Nowar

The team at ARK have been fantastic whenever my dog has needed care. The staff are always friendly and reassuring, and I’ve felt confident in the treatment and advice provided. Really grateful to have such a reliable and caring local vet.

JACKIE DRYDEN

4 months ago

The Ark have looked after our pets for nearly 30 years and are the BEST team of vets, reception staff and nurses. They show so much care and compassion in their treatment, which makes a huge difference. They really do go above and beyond and I wouldn’t trust anyone else.

Melanie Richmond - Piesse

11 months ago

Took our new puppy Bugs in for a check up. Could not find one fault with this practice. We were given a same day appointment - which is far quicker than our own G.P practice. We were welcomed by a very friendly receptionist- My husband was a little miffed that the hello gorgeous was for the puppy and not him! We waited in a very clean but relaxing waiting area for only a couple of minutes. The vet was brilliant and Bugs warmed to her immediately. Puppy didn't like where the thermometer was hidden for 30 seconds but got over it quickly! The vet was thorough, answered questions and reassured us. She explained everything in detail and we didn't feel rushed. The Ark made Bugs first vet visit a very pleasant and positive experience. This wasn't my first experience of the Ark, 10 years ago they cared for my brothers dog, my brother had died and my mum looked after his grey hound dog Sally for six months following his death. When it came to the sad day to say goodbye to Sally, an Ark vet came to mums house. The vet was very caring and it made all the difference to mum in that difficult time. Can not recommend The Ark vets enough, all the staff are amazing and it's very clear that it's a very happy work place. 🙂