Crookham Park Veterinary Centre

Crookham Park Veterinary Centre in Fleet is listed as a Veterinary Nurse Training facility. Owners describe it seeing a broad mix of patients, with reviews mentioning cats and dogs as well as lizards and a hamster needing carefully checked medication dosing. Recent feedback remains mixed: many reviewers praise kind, responsive care, while several unhappy clients focus on fees, prescription handling and payment policies.

Services

•General vet care for cats and dogs: reviews mention routine consultations, treatment for unwell dogs, and cat neutering/spaying.
•Small pet and exotics care: owners specifically mention treatment for a hamster, with staff double-checking antibiotic doses, and say the team is good with lizards.
•Prescriptions and ongoing medication management: reviews discuss consultations linked to prescription requests, including alternative flea treatment and medication for chronic conditions.
•Supportive, hands-on nursing care: some owners describe the team as especially attentive with sick or anxious pets, including practical help during a dog’s treatment.
•Veterinary Nurse Training facility: the clinic is listed as a training site for veterinary nurses.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews are divided on cost: some owners describe prices and care as fair, while others complain about consultation charges, prescription fees, and strict payment handling.

People

•Dr. Sabina (vet): praised by one owner for diagnosing a dog’s health problems accurately, explaining both short-term and long-term management, and showing a kind, reassuring manner.
•Wider team: reviews often mention friendly, caring and professional staff, including helpful phone support, flexibility with appointments, and careful handling of small or nervous patients.

Reviews

4.6 stars from 134 Google reviews. Recent feedback shows a mix of strong praise for day-to-day care and several serious complaints about money-related policies.

•Friendly, caring service is a common positive theme: reviewers describe kind staff, professional vets, and support during difficult cases.
•Some owners highlight responsiveness and handling: examples include being talked through directions over the phone, being offered an earlier appointment, and helping pets that are nervous at the vet.
•Small pet and exotic experience stands out in reviews: a hamster owner praised careful dose-checking, and another reviewer said the practice was very good with lizards.
•Main criticisms focus on costs and policies: several negative reviews complain about repeat appointments, prescription charges, payment plans, and how bills were handled; one reviewer also raised parking difficulties near the clinic.

Reviews for Crookham Park Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 134 we track in total. Recent reviews may not be representative of overall sentiment.

norman adcock

1 month ago

My sat nav took me to totally wrong place,phoned vets, lady talked me in to correct place, brilliant,service from vet was first class and our little doggie recovered quickly as she said he would ,really pleased overall .

Sam JONES wiltsher

Don't ask these people for help, they couldn't give a shit about animals, just your money. Dirty, corporate filth.

sharon jewell

2 months ago

Justina Kaciniel

I brought my 11 year old rescue dog in, who has a long, well documented history of chronic allergies and recurring ear infections. Over the years, multiple vets in different practices have run cytology tests many times, all coming back with the same findings, and have consistently prescribed the same medication when flare-ups occur. Despite this, the vet refused to issue even a single prescription and insisted on more testing and additional appointments, without acknowledging that these tests have already been done repeatedly with the same outcome. Every other vet we’ve seen has been able to provide repeat prescriptions when needed, whereas this practice would only consider issuing medication one appointment at a time. This made the approach feel less about Marley’s welfare and more about pushing further visits and costs. Overall, I felt dismissed and pressured into unnecessary appointments rather than offered practical, proportionate care for a well-managed chronic condition. I also requested to have the annual vaccination done during this appointment, I was two weeks early, and the vet said that medically speaking I need to come back again, pay for another appointment in two weeks. Only to find out form my other vet that this isn’t true. Don’t recommend. Won’t be returning. The vet is question in the picture below. Maybe the other vets are alright but I definitely wouldn’t recommend this one. I never had such a bad experience at any vets in my life.

gavin rice

3 months ago

All this vets care about is money if you dont have it all they want to do is put your pet down ,would not accept a payment plan and pet insurance alone would not have covered what they wanted to save my boy , rude and arrogant staff and even held our dead dogs body ransom and would not relese our poor boy to the pet crematorium until we paid the last of the bill after already giving them over £500 there and then and they even brought the chip and pin machine into the room with my dying dog and upset wife sat on the floor and made us pay before putting our boy down , the remaining amout was arranged would be paid by the end of the week , avoid this money cartel and look for other vets in the area , we lost a 14 month boy because they wanted money there and then

Helen Page

4 months ago

Money grabbing vultures that are all about the bottom line and not the welfare of the animals they treat - despite their veterinary oath. After paying for 6 animals on a plan, where the flea treatment did not work, my pets were left with sores. On reviewing alternative medication, I found an effective solution, which required a prescription. They charged me a consultation for each animal and a prescription fee (all fine, if not excessive on the consultation for flea treatment). Unfortunately, my daughter threw away the prescriptions in an energetic bout of cleaning. On asking the practice to reissue these for us, their response was, “Yes, if you pay again.” Each prescription has a unique number that can not be used again, so it is not as if I was trying to circumvent the system, these things can be tracked and are regulated. So why charge again for a service that has already been paid for, a great expense (although still cheaper than their pet plan!!)? Criminal that a surgery that is supposed to prioritise the welfare of the animals would cling so fearfully to another opportunity to claw money from a worried pet owner. When trying to discuss the matter to ascertain the surgeries reasoning for this calamity, I was told I would have to pay for an appointment to see the vet!!!! There must be better practices with a greater moral fortitude, so I urge you to look elsewhere with other options in Fleet.

Tania Sousa

5 months ago

Friendly and caring staff and vets.

Helen Coe

Everyone has been so kind and has gone above and beyond. You really feel that they care about both you and your pet, which has been so much appreciated through some difficult times recently.

wayne daley

6 months ago

Great vets. Amazing service and they are so good with lizards.

Natalie

8 months ago

Lovely clinic - I had booked late Friday night for a Monday appointment & got a call first thing Saturday to say they could see Bean (the hamster) that afternoon. Friendly caring staff, really took their time to double check correct doses of medication for such a tiny patient and I just had to share a cute photo of Bean taking his antibiotics