Specialist Vets in Hayling Island

## Summary Hayling Island Vets4Pets Ltd is described on its website as a *locally owned* Vets for Pets practice, set up as a modern, well‑equipped clinic with in‑house diagnostics (lab testing, digital X‑ray and ultrasound) and an operating theatre. The service list points to capability for both routine care and more involved cases (e.g., dentistry, soft‑tissue surgery, cruciate surgery, airway surgery, physiotherapy, and ophthalmology testing such as Tonopen eye pressure checks). Reviews most often mention friendly reception/nursing teams and vets who communicate well; one reviewer specifically notes follow‑up phone calls from nurses/the head vet when advice is needed. A small number of negatives appear around cost—one recent review complains about being charged **£60** for a short consultation. ## Services Based on the clinic website summary and the available reviews, the practice offers: - **Species seen:** dogs, cats, rabbits, and small mammals (including small‑mammal medicine and surgery). - **Diagnostics & monitoring:** in‑house laboratory work (biochemistry, haematology, electrolytes), blood pressure monitoring, ECG, echocardiography, digital X‑ray, ultrasound, and Tonopen (eye pressure testing). - **Surgery & procedures:** dentistry, soft‑tissue surgery, cruciate surgery, airway surgery, anaesthesia; operating theatre listed. - **Medical care:** dermatology, medications/prescriptions, microchipping, nutritional advice, weight clinic. - **Rehab/support:** physiotherapy. - **Facilities/policies:** separate cat & dog waiting areas, isolation unit. - **Emergency/out‑of‑hours:** the website states emergency cover is available when the clinic is closed, with out‑of‑hours care provided by **Vets Now**. - **Accreditation/training:** Cat Friendly Status (listed) and a **Veterinary Nurse Training facility** (from structured clinic data). - **Health plans:** health plans are listed, but no plan details or prices are provided in the inputs. ## Pricing - One recent reviewer reports being charged **£60 for a 5‑minute consultation** (single account; no other pricing details provided). ## People Named team members mentioned in reviews: - **Jessica (vet):** one owner says she has “a good disposition towards the pet and the owner,” and that their dog is “always well treated.” - **Daniel & Fredericka:** described by one reviewer as examples of “good caring veterinary practice” (no specific treatment details given). Other staff feedback tied to specific actions: - **Nurses/head vet (not named):** one reviewer says nurses and the head vet will **call** if you need more information or advice. - **Reception/nursing team:** repeatedly described as friendly/helpful; one review highlights attentive reception staff in a “clean and open” practice. ## Reviews **Google rating: 4.9 stars from 258 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Multiple reviewers describe **friendly, helpful reception/nursing staff** and positive experiences on first visits and with ongoing care. - **Communication/follow‑up:** one review specifically mentions nurses/head vet **phoning with advice or additional information**. - **Facilities:** one reviewer calls it a “clean and open surgery,” but also notes they’d like **more seating** in the waiting areas. - **Cost concern:** one recent 1‑star review complains about **£60 charged for a very short consultation**, which contrasts with the otherwise positive feedback. - One older 5‑star review appears **unrelated to a veterinary practice** (mentions donkeys, open days and a café), suggesting at least one review may not reflect this clinic.