Specialist Vets in Hook

## Summary Hook Veterinary Centre Limited offers routine and preventive care for a range of small pets (dogs, cats, rabbits, guinea pigs, ferrets and hamsters), with services listed on its website including vaccinations, microchipping, dental care, nurse clinics and home visits. The clinic also states that emergency vet services are available. In the latest reviews available to us, owners most often point to practical, decision-relevant details such as help with insurance claims and discussions about ways to manage costs, plus clear cost transparency. Procedures specifically mentioned include spaying and teeth cleaning. One review describes a serious inconsistency between two appointments about a cat’s weight status and a subsequent suggestion of “very expensive tests,” which the reviewer felt was incorrect. ## Services Based on the clinic website summary and the latest reviews, Hook Veterinary Centre Limited provides: - **Vaccinations** - **Microchipping** - **Dental care**, with reviews specifically mentioning **teeth cleaning** - **Neutering/spaying**, specifically mentioned in reviews - **Nurse clinics** (listed on the website) - **Home visits** (listed on the website) - **Emergency vet services** (the website states availability) - Care for **dogs, cats, rabbits, guinea pigs, ferrets and hamsters** (listed on the website) - **Veterinary Nurse Training facility** (listed in the provided clinic data) ## People No individual clinicians are named in the information provided, but reviews repeatedly distinguish between: - **Reception/front-of-house team**: mentioned for being helpful with queries and for supporting owners with **insurance claims**. - **Nurses and vets**: multiple reviewers describe consistently good care over multiple years, and one review highlights **transparency around costs** during care decisions. ## Reviews **4.8 stars from 288 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Many owners describe **efficient appointments** and a **pleasant welcome**, with “professional service” mentioned explicitly. - Several reviews highlight **cost transparency** and practical support, including **help with insurance claims** and discussing **ways to manage costs**. - Specific care examples mentioned include **spaying** and **teeth cleaning**; one owner also references a **Pet Health Club-style plan** where they say consultations can be covered and discounts offered (no prices stated). - A minority view reports a **major discrepancy between vets** regarding a cat’s weight (overweight vs underweight on a follow-up) and felt pressured toward **expensive tests**, describing the experience as incompetent.

## Summary St Kitts Veterinary Centre is a veterinary practice that (from the structured clinic data) is a **Veterinary Nurse Training facility**. In the latest reviews available, owners describe care across a range of situations: a **pet bird (canary) under treatment with follow-ups**, a **kitten check/consult where questions were encouraged**, and an **injury visit after a dog attack** where reception staff helped the owner cope during a stressful arrival. One review raises a cost concern, specifically **£50 for a phone call to speak to a vet**, while another owner says the practice supported their choices (e.g., **raw feeding**) and didn’t push extra treatment. ## Services - **Veterinary nurse training facility** (listed in structured clinic data). - Consultations for **cats and dogs** are referenced in reviews (e.g., kitten visit; ongoing illness management with monthly medication for a dog). - Treatment of **pet birds** is referenced (a canary receiving treatment and follow-ups). - **Injury/urgent presentation** is referenced (visit after a dog was attacked). - **Ongoing medication management** is referenced (monthly medicine for a dog’s illness). ## Pricing - One reviewer reports being charged **£50 to speak to the vet on the phone**. ## People - **Steve**: described as “very gentle and calm” with a kitten, and willing to answer “all” questions (including ones the owner felt silly asking). - **Sabina**: described by one owner as their main vet; credited (along with Kate) with working hard to investigate a dog’s condition and help manage an illness with ongoing monthly medication. - **Kate**: mentioned alongside Sabina for efforts to look into a dog’s condition and help with treatment. - **Reception team**: mentioned multiple times for practical support—making a fuss of a kitten, and helping an upset owner during an emergency-style visit (including offering tissues and assistance on arrival). - **Dan, Edda, Ella**: thanked by name in a canary case; the owner specifically mentions “concern, help and follow ups” and reports recovery going well. ## Reviews **4.5 stars from 231 reviews.** The latest written reviews available to us describe handling of anxious owners/pets, clear communication in consults, and ongoing care, with one complaint about the cost of a vet phone call. “Themes below are drawn from the latest written reviews available to us.” - **Communication and patience in consults**: owners mention having questions welcomed and answered (including first-time/return-to-kitten ownership questions). - **Support during stressful visits**: reception staff are described helping an owner who arrived distressed after a dog attack (practical reassurance and tissues). - **Follow-up and continuity of care**: one bird owner explicitly mentions follow-ups and improving recovery; another describes ongoing monthly medication management for a dog’s illness. - **Cost concern raised**: one reviewer objects to **£50 for a phone call to speak to a vet**, while another review (older) claims the practice didn’t push unnecessary treatments and was supportive of choices like raw feeding.