Dog & Cat Vets in Ringwood

## Summary Southern Counties Veterinary Specialists LLP is a multidisciplinary **referral centre** offering specialist-led care across multiple disciplines, supported by advanced imaging and an on-site laboratory. The website lists facilities including a **1.5T MRI scanner**, **CT scanner**, ultrasound suites, radiography units, fluoroscopy units and an on-site lab—suggesting it’s set up for complex diagnostics and specialist procedures rather than routine first-opinion vet work. From the latest reviews available to us, owners most often describe **high-acuity cases** being managed with close monitoring and frequent updates—for example: a cat with suspected neurological disease receiving an MRI and then **ICU care with seizure management**, with the owner reporting regular progress updates plus **photos/videos**; and a puppy with a severe leg break having a **5-hour operation with plates and screws** and being kept informed throughout. Another review describes an **urgent pacemaker fitting** that was booked quickly, with post-op visiting mentioned. The clinic is also listed in the structured data as a **Veterinary Nurse Training facility**. ## Services Services and capabilities explicitly mentioned via the clinic website and/or reviews include: - **Referral consultations and multidisciplinary specialist care** - **Neurology / Neurosurgery** (review mentions a neurologist consult; MRI arranged; seizures and brain inflammation managed during hospital stay) - **Orthopaedics** (review describes fracture repair with **plates and screws** after a 5-hour operation) - **Cardiology** (review mentions **pacemaker fitting**) - **Diagnostic Imaging** - **MRI** (website lists a 1.5 Tesla Hallmarq MRI; review mentions an MRI booked and performed) - **CT** (website lists a Siemens Somatom Perspective CT scanner) - **Ultrasound** (two ultrasound suites listed) - **Radiography/X-ray** (two radiography units listed) - **Fluoroscopy** (two fluoroscopy units listed; website notes use for interventional radiology and orthopaedic surgery) - **Internal Medicine** - **Oncology** - **Ophthalmology** - **Dermatology** - **Soft Tissue Surgery** - **Anaesthesia** - **Physiotherapy / Hydrotherapy** (listed on the website, along with an animal rehabilitation team) - **On-site laboratory** (listed on the website; one review mentions waiting for lab results and a play area while waiting) ## People Named staff mentioned in reviews: - **Ana (neurologist)** – praised for acting quickly when a cat deteriorated, arranging urgent return to the clinic and ongoing care after MRI; the owner credits this rapid escalation with the pet surviving seizures and a serious neurological episode. - **Flo** – mentioned as listening carefully and helping the owner feel heard while explaining concerns. - **Fran** – thanked for advice and care (details not specified in the review). - **Henry (vet)** – credited by an owner with doing everything possible to help a puppy with **parvovirus**, with the puppy ultimately recovering and returning home. ## Reviews **4.9 stars from 924 reviews.** Themes below are drawn from the latest written reviews available to us. - **Frequent, detailed communication**: owners describe explanations “in detail,” being kept informed throughout major procedures, and receiving updates when treatment/medication changed. - **Managing critical and specialist cases**: examples include MRI followed by **ICU monitoring for seizures**, **pacemaker surgery**, **orthopaedic fracture fixation with plates/screws**, and inpatient care for **parvovirus**. - **Owner reassurance during hospital stays**: reviews mention being able to call/email repeatedly, updates at different times of day, and receiving **photos/videos** of progress. - **Pre-visit process support**: one review notes a referral-team call ahead of the appointment to explain what to expect and discuss **insurance claim information**.

## Summary Cedar Veterinary Hospital is a small-animal hospital (established in the 1960s) that also runs an on-site emergency service with full-time night staff. The website lists referral capabilities for keyhole (laparoscopic) surgery and ophthalmology, plus in-house diagnostics (lab, X‑ray, ultrasound) and care for a wide range of species including exotics and birds. Decision-relevant specifics owners mention include: - Out-of-hours emergency care for accidents, with “sensible advice” noted in a recent review. - Microchip scanning to reunite a lost dog with its owners (one recent reviewer was unhappy with follow-up communication about this). - Post-operative follow-up at home after “major surgery” (reported in an older review). - A mixed picture on the practice’s direction: one reviewer explicitly says it became part of the CVS Group and felt service shifted toward costly upsells, while other recent reviews describe supportive care in emotionally difficult situations. ## Services Based on the clinic website and reviews, services include: - **24-hour emergency care** via an on-site, dedicated emergency service with full-time night staff. - **Consultations** and **six-month health checks**. - **Vaccinations** and **parasite control**. - **Microchipping** (also mentioned in a review for scanning a found dog). - **Neutering**. - **Dentistry**. - **Surgery**, including a **keyhole (laparoscopic) surgery referral service**. - **Ophthalmology referral service**. - **Diagnostic tests & imaging** with **in-house lab, ultrasound, and X‑ray**. - **Nurse clinics**, including **blood pressure checks**. - **Grooming & nail clipping** and **anal sac expression**. - **Pet travel documentation (GB)**. - **Home visits** (also referenced in a review as a post-surgery check). - **Exotic animals service**, with species listed including small mammals, reptiles/tortoises, and multiple types of birds (including poultry and birds of prey). ## Pricing - One reviewer says a kitten check-up/weigh-in had **no charge** (older review). No other specific prices are stated in the inputs. ## People - **Alice**: Mentioned by name in a review recommending “Alice and her team” after the clinic handled a dog with severe heart issues and supported the owners through euthanasia. - **Mark**: Described as “Rosebud’s vet” who **visited at home** after major surgery to check recovery (older review). - Reception/phone experience is **inconsistent** in the latest reviews: one recent reviewer describes a **condescending, pedantic** call and disputes a claim that a voicemail was left. ## Reviews **Google rating: 4.4 stars from 131 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Empathy during end-of-life care**: multiple reviews describe staff helping owners through euthanasia and difficult diagnoses, including supportive handling from reception through to the vet team. - **Emergency/out-of-hours experiences**: one reviewer describes an out-of-hours visit after an accident and praises the advice; another recent review also thanks the on-call team during a same-day crisis. - **Follow-up beyond the clinic**: one older review reports a vet doing a **home visit** after major surgery. - **Concerns about integrity/upselling and communication**: one recent reviewer disputes the clinic’s account of a follow-up phone call after scanning a found dog; another reviewer alleges a change after joining the **CVS Group**, describing a recommendation for costly dental work that a different vet later said wasn’t needed.

## Summary Ringwood Veterinary Centre appears to be part of **Petcare Veterinary Practices** (as referenced on its website), and promotes a **Pet Health Club® Plus** plan that includes consultations and a “written 15-point…” check (as shown in the site text captured). Based on reviews, the practice is frequently used for **urgent and emergency presentations**, with owners describing the team being ready on arrival for an emergency case, keeping pets in for monitoring, and giving clear updates. Concrete examples mentioned by owners include: - **Emergency treatment and monitoring**: a dog treated after an **adder bite** and kept in for the afternoon with progress updates and communication passed to the pet’s usual vet. - **Rapid clinical work-up**: a **blood test done promptly**, with results returned in about **20 minutes**, alongside advice and options. - **Handling traumatic injuries**: a dog examined thoroughly after a **dog attack**, with gentle handling by the vet and nurse. - **Compassionate consults for elderly pets**: staff listening carefully to concerns about a **very old cat**. ## Services Services and situations explicitly mentioned in the available information include: - **Emergency veterinary care** (listed in structured data and repeatedly referenced in reviews for urgent cases). - **Urgent injury/poisoning care**, including treatment after an **adder bite** and assessment after a **dog attack**. - **In-clinic diagnostics**, including **blood testing** with same-visit results described by one reviewer. - **Medical consultations**, including first-time cat visits and consults for older cats. - **Bird care** is mentioned in one review (a **budgie**). Website-captured text also references a **Pet Health Club® Plus** plan with **consultations included** (no further plan details were provided in the summary). ## Pricing - One reviewer reports being charged **£180** for a visit relating to their budgie, and says the practice **refunded the charge** after the bird died soon after. ## Reviews **4.7 stars from 61 reviews.** The written reviews available are heavily skewed to urgent and emotionally charged situations (bites, attacks, very elderly pets), with repeated detail about how the team handled communication and decision-making. **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent cases handled quickly and thoroughly**, including being seen at short notice and pets examined carefully. - **Clear communication and updates**, including keeping owners informed during monitoring and sharing information with a pet’s usual vet. - **Kind, calm handling during stressful events**, mentioned in cases involving an attacked dog and worries about an elderly cat. - **A notable refund gesture** is described in one case (a £180 fee refunded after a budgie died soon after treatment), alongside appreciation for how it was handled.

## Summary Forest Veterinary Clinic is an **RCVS Accredited** companion-animal practice that says it has been providing pet healthcare for **over 20 years**. The website states **in-hours emergencies are handled at the clinic**, with **out-of-hours emergencies managed by VetsNow**. In the latest reviews available, several owners describe clear, practical communication (leaving “well informed” about what to do next), and specific end-of-life support including allowing a child to be present and later sending a condolence card and paw print—while one recent reviewer reports a decline in “service and attention to detail” and chose to move their senior pet’s care elsewhere after a long relationship with the practice. ## Services - **Companion animal veterinary care** (described by the clinic as covering “all your pet’s healthcare needs”). - **In-hours emergency appointments** handled by the clinic (one reviewer describes phoning for advice and being asked to bring their pet in straight away). - **Out-of-hours emergency cover** via **VetsNow** (as stated on the website). - **Routine check-ups** (one owner describes bringing their cat in for an “MOT”). - **End-of-life care/euthanasia support** (described in detail by an owner who said goodbye to their dog with the vet’s help). ## People - **Roger / Roger Stobbs (vet)** is named repeatedly. Owners describe him: - explaining situations clearly so they “always feel well informed” and comfortable about next steps; - handling cats calmly during an exam (“so good with the cat”); - providing patient support during euthanasia, including supporting a family where a child attended. - **Nurses and support staff** are mentioned for being welcoming, and for follow-up gestures after a pet’s death (a condolence card and paw print). ## Reviews **4.8 stars from 83 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication and guidance:** owners say they leave understanding what to do next and feel informed about their pet’s situation. - **Handling during visits:** one review highlights a calm, effective exam with a cat that “behaved impeccably.” - **Bereavement support:** a detailed account praises patience and compassion during euthanasia, plus a later condolence card and paw print. - **Emergency responsiveness (in-hours):** one owner reports being advised by phone and told to bring their pet in immediately. - **Conflicting experience on service quality:** a recent 1-star review reports concerns about “service and attention to detail” and moved a senior pet’s care after ~20 years with the practice.