Mainstone Veterinary Clinic

Mainstone Veterinary Clinic is an IVC Evidensia practice in Romsey offering veterinary care for a broad range of small animals, from cats and dogs to birds, fish, reptiles and other exotic pets. The clinic also handles urgent cases, with reviews describing fast access for infections and emergency appointments, while out-of-hours emergency guidance is noted by the practice. Recent feedback is consistently very positive about the kindness of the team, clear explanations and calm handling of pets.

Services

• •Small-animal and exotic pet care: The clinic sees a wide range of species, including cats, dogs, rabbits, cage pets, birds, fish, exotic pets, reptiles and amphibians.
• •Consultations and clinical assessment: Reviews describe thorough examinations and assessments, with vets explaining likely outcomes clearly and talking through treatment options with pros and cons rather than rushing appointments.
• •Urgent and emergency care: Recent experiences include quick access for an urgent cat infection, a Saturday morning emergency appointment for two dogs, and a rapid response during a dog emergency outdoors. The practice also provides guidance for emergencies when it is closed.
• •Veterinary nurse training: The clinic is noted as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Alison (vet): Named positively by a client who said they were seen shortly after registering, with their cat leaving happy after the appointment.
• •Reception team: Repeatedly praised for being polite, welcoming and helpful on the phone and in person, including when arranging urgent appointments.
• •Wider clinical team: Reviews also speak well of the vets, nurses and support staff more generally, highlighting professionalism, kindness and clear communication.

Reviews

Mainstone Veterinary Clinic has a 4.9-star Google rating from 216 reviews, with recent feedback painting a strongly positive picture overall.

• •Fast help when needed: Several owners describe quick responses for urgent problems, including same-day help for an infection, a Saturday emergency visit, and one especially appreciated response to a dog emergency.
• •Clear, thorough care: Reviews often mention detailed explanations, careful assessments and time taken to discuss treatment choices and likely outcomes.
• •Friendly, kind handling: Owners regularly praise the reception and clinical teams for being welcoming, gentle with pets and sympathetic during stressful visits.
• •Strong long-term trust, with one practical gripe: A number of reviewers describe using the clinic for years and rate the care highly; the main downside mentioned is limited parking.