Orchard Vets

Orchard Vets is a first-opinion practice and part of the IVC Evidensia group (listed as an “IVC Evidensia Positive Pawprint Partner”). The clinic describes having an on-site laboratory, digital X‑ray and a state-of-the-art operating theatre, and says it can carry out the majority of diagnostic investigations and surgical procedures.

From the latest reviews available, owners most often describe

• •Support through end-of-life care, including euthanasia that was “thoroughly and thoughtfully explained” and extra time at home for a pet “in comfort”.
• •Dental work including dental cleaning and a “deeply difficult extraction,” with further extractions planned.
• •Handling of anxious pets, including offering to examine a nervous dog on the floor rather than on the table.
• •Ongoing management of chronic illness (a dog with diabetes) with a vet who “listens and helps guide” owners through day-to-day stress.

Services

Based on the website summary and the written reviews available to us, Orchard Vets is set up for general practice care with in-house diagnostics and surgery, including

• •Diagnostics & facilities (website): on-site laboratory; digital X‑ray; operating theatre; “majority of diagnostic investigations”.
• •Surgery/procedures (website + reviews): surgical procedures (general); dental procedures including cleaning and tooth extractions.
• •Medical treatment (reviews): treatment for gastroenteritis in a cat.
• •Long-term care (reviews): support for canine diabetes management.
• •End-of-life care (reviews): euthanasia and comfort-focused planning (including arranging time at home before saying goodbye).
• •Therapies (website): K‑Laser Therapy.
• •Training (clinic data): listed as a Veterinary Nurse Training facility.
• •Emergency care (clinic data): listed as providing emergency veterinary services (24/7 or extended hours).

People

Named team members mentioned in the latest reviews

• •Nicola (vet/Dr Nicola): repeatedly referenced for dental work (cleaning and a difficult extraction) with clear, step-by-step communication, and for adapting handling to a nervous dog by examining her on the floor and giving boosters gently.
• •Maddy: described as building trust with a dog that had “severe anxiety” around appointments, and being present with the owner at the end.
• •Nik (vet) and Clare (vet): mentioned during euthanasia care; the owner highlights compassionate support and that the situation was carefully explained.

Reviews

4.7 stars from 245 reviews. - End-of-life support and clear explanations: owners describe compassionate euthanasia care, with one review noting the clinic enabled a couple of extra days at home “in comfort” and that everything was thoroughly explained.

• •Dental care including extractions: dental cleaning and difficult extractions are specifically mentioned, alongside detailed communication “at every stage.”
• •Managing nervous pets: examples include taking time to gain an anxious dog’s trust over months and adapting the exam set-up (on the floor) for a fearful dog.
• •Appointments and front-desk experience: reviews mention getting a short-notice appointment and receptionists being friendly and easy to talk to.
• •General medical cases: treatment for a cat with gastroenteritis is cited as a positive experience.