
Orchard Vets in Romsey is a highly regarded veterinary clinic, boasting a commendable 4.7-star rating based on 243 reviews. This substantial number of reviews indicates a reliable and consistent level of service. The clinic is known for its professional and compassionate care, as reflected in numerous positive customer experiences.
The clinic offers a range of services, including emergency veterinary services available 24/7 or during extended hours, which is a critical feature for pet owners in need of urgent care. Additionally, Orchard Vets serves as a Veterinary Nurse Training facility, highlighting its commitment to education and the advancement of veterinary practices.
Customer reviews consistently praise the clinic's staff for their kindness, knowledge, and professionalism. Reviewers have noted the ease of obtaining appointments and the attentive nature of the receptionists. Specific mention is made of the vets, such as Dr. Nicola, Vet Nik, and Vet Clare, who are recognized for their gentle and caring approach, particularly with nervous animals. This personal touch extends to challenging situations, such as end-of-life care, where Orchard Vets demonstrates exceptional compassion and support for both pets and their owners.
Overall, Orchard Vets is highly recommended for its friendly, knowledgeable staff and high standard of care. Whether managing chronic conditions or providing emergency care, the team at Orchard Vets is dedicated to ensuring the well-being of their animal patients and the satisfaction of their human clients.
Note: Showing the 5 most recent Google reviews out of 243 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Kind and knowledgeable staff who were able to provide amazing care for our cat with gastroenteritis. Easy to get an appointment. Couldn’t have asked for a better experience.
2 months ago
I'm a Nervous owner through past experience elsewhere. Trust in your vet is incredibly important. The vet i regularly see for my dogs diabetes is incredible. He listens and helps guide us to success during the stress off managing a dog with diabetes. The receptionist are amazing. Very friendly and easy to talk to. It's more like friends then the vets. Thank you to them all.
4 months ago
I have been raving about our visit - Dr Nicola was amazing! Luna (the dog) is very nervous of vets and tries to climb on top of me to get off the table. Dr Nicola kindly offered to assess her on the floor and was so gentle examining and giving her her boosters. The calmest visit in a long time and I have far fewer scratches! Thank you so much!
a year ago
Our first use of Orchard for many years; our new puppy was unwell and we brought her in for a short notice check up. From reception to vet the staff were considerate and professional. An excellent service.
a year ago
Outstanding care and compassion. We had to say goodbye to our Bonnie. Not only was the upmost kindness and help given to Bonnie is was genuinely given to us too. The heartache isn't easier but knowing Bonnie knew absolutely nothing gives us enormous comfort. We know Orchard would have saved her if they could. It was thoroughly and thoughtfully explained. Orchard made it possible to bring Bonnie home for a couple of days more in comfort. Vet Nik and Vet Clare are true animal lovers.
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