Orchard Vets – Vets in Romsey
Clinic Overview
- Friendly, welcoming service: reception and clinical staff are frequently described as warm, polite and approachable, with several owners saying they felt reassured from the first visit. - Clear communication and flexible support: reviewers mention being told treatment costs upfront, discussion of cheaper options where appropriate, and, in some cases, flexibility around payment and short-notice bookings. - Strong everyday care: recent examples include puppy vaccinations, same-day appointments for an unwell dog, routine vaccination and anal gland care, and kind treatment for cats and dogs of different ages.
Services
- •General veterinary care: routine consultations, vaccinations and treatment for common medical problems. Recent reviews mention puppy vaccinations, a thorough check-up for an unwell dog, care for a cat with gastroenteritis, and support for a dog with diabetes.
- •Diagnostics and procedures: the practice lists an on-site laboratory, digital X-ray and surgical facilities, alongside the ability to perform most diagnostic investigations and surgical procedures in-house.
- •Dental care and surgery: reviews specifically mention dental cleaning and difficult tooth extractions, with owners praising the explanations and aftercare.
- •Handling for nervous or larger pets: recent feedback includes gentle, understanding care for anxious dogs and praise for the team’s approach with large dogs.
- •Routine preventive care: reviews mention anal gland treatment and pet health plan arrangements covering routine visits for some owners.
- •End-of-life support: owners describe thoughtful euthanasia care, clear discussions, and compassionate support during bereavement.
- •Other listed services and facilities: K-Laser Therapy, veterinary nurse training, and emergency veterinary services are listed by the clinic.
Pricing
No published pricing information is currently available for this clinic, though reviews often mention clear cost explanations, less expensive options where possible, reasonable bills, and some flexibility around payment.
People
- •Nicola: repeatedly praised for dental work, including a difficult extraction, and for building confidence with dogs over time.
- •Clare: recent reviews describe her as thorough, reassuring and very good with worried owners and dogs.
- •Charlotte: mentioned positively for being informative during a puppy vaccination visit.
- •Anna: singled out in a recent review for excellent care.
- •Maddy: warmly remembered for helping a very anxious dog learn to trust vet visits and for being present during end-of-life care.
- •Nik: previously thanked by owners for compassionate, thoughtful support in difficult moments.
Reviews
Google rating: 4.7/5 from 266 reviews. Recent feedback is very positive overall, with recurring themes including
- •Friendly, welcoming service: reception and clinical staff are frequently described as warm, polite and approachable, with several owners saying they felt reassured from the first visit.
- •Clear communication and flexible support: reviewers mention being told treatment costs upfront, discussion of cheaper options where appropriate, and, in some cases, flexibility around payment and short-notice bookings.
- •Strong everyday care: recent examples include puppy vaccinations, same-day appointments for an unwell dog, routine vaccination and anal gland care, and kind treatment for cats and dogs of different ages.
- •Compassion and continuity: owners describe long-term trust in the practice, thoughtful follow-up, excellent handling of anxious pets, and sensitive support during bereavement, including a condolence card after a pet’s death.
