Orchard Vets – Vets in Romsey
Clinic Overview
- Friendly, approachable service: reception staff are repeatedly described as warm, welcoming and easy to talk to. - Clear communication and fair dealing: several owners mention costs being explained clearly, discussion of less expensive options where possible, and no pressure to add unnecessary extras. - Kind handling of pets: reviews praise the team’s patience with nervous animals, gentle examinations, and a good manner with both cats and dogs, including larger dogs.
Orchard Vets in Romsey is a first-opinion practice and part of the IVC Evidensia group. The clinic says it has an on-site laboratory, digital X-ray and an operating theatre, and can carry out most diagnostic investigations and surgical procedures in-house. Recent feedback consistently highlights kind handling, clear communication and supportive care during both routine visits and difficult moments.
Services
- •General veterinary care: routine consultations and treatment for common medical problems, with recent reviews mentioning care for a cat with gastroenteritis, an unwell puppy, and ongoing support for a dog with diabetes.
- •Diagnostics and procedures: the clinic lists an on-site laboratory, digital X-ray and surgical facilities, alongside the ability to perform most diagnostic investigations and surgical procedures.
- •Dental care and surgery: reviews specifically mention dental cleaning and complex tooth extractions, with praise for clear explanations throughout treatment.
- •Handling for nervous pets: recent examples include a nervous dog being examined on the floor rather than on the table, and staff building trust over time with an anxious dog; one review also praises the team’s approach with large dogs.
- •End-of-life support: owners describe thoughtful euthanasia care, clear discussions, and comfort-focused planning.
- •Other listed services and facilities: K-Laser Therapy, veterinary nurse training, and emergency veterinary services are listed by the clinic.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr Nicola: praised for dental work including a difficult extraction, and for a calm, gentle approach with a nervous dog during vaccination and examination.
- •Maddy: remembered warmly for building trust with a dog that had severe anxiety around vet visits, and for being present with the owner at the end.
- •Vet Nik and Vet Clare: thanked for compassionate end-of-life care and for explaining things thoroughly and thoughtfully.
Reviews
Google rating: 4.7/5 from 248 reviews. Recent written feedback is very positive overall, with owners most often highlighting
- •Friendly, approachable service: reception staff are repeatedly described as warm, welcoming and easy to talk to.
- •Clear communication and fair dealing: several owners mention costs being explained clearly, discussion of less expensive options where possible, and no pressure to add unnecessary extras.
- •Kind handling of pets: reviews praise the team’s patience with nervous animals, gentle examinations, and a good manner with both cats and dogs, including larger dogs.
- •Support in both routine and difficult cases: owners mention short-notice appointments, help with chronic illness such as diabetes, successful treatment for gastroenteritis, strong dental care, and especially compassionate end-of-life support.

