Clinic Not Accepting Clients from VetsCompared
Medivet Basingstoke – Vets in Basingstoke
Clinic Overview
Medivet Basingstoke is part of the Medivet group and offers routine veterinary care alongside urgent same-day appointments, longer-term case management, surgery, and access to laser treatment. The practice also has access to Medivet’s 24-hour emergency network and is listed as a Veterinary Nurse Training facility. Recent feedback is largely positive, with many owners highlighting caring staff, friendly handling, and quick help when pets need urgent attention.
Services
- •Routine and preventive care: check-ups and vaccinations are offered, and owners often comment on the team being calm and understanding with pets that are nervous or easily stressed.
- •Urgent appointments and injury care: reviews describe pets being fitted in quickly for urgent problems, including emergency treatment for a dog and help when injured birds were brought in.
- •Ongoing medical management: owners mention support for longer-term conditions including diabetes, with repeat medication arranged and reassurance provided during difficult periods.
- •Surgery and follow-up treatment: reviews mention surgery for a recurring bladder problem, and one owner says laser therapy was offered to support healing after a serious injury.
- •Recovery support and advice: follow-up phone advice during recovery and clear explanations of treatment options are both mentioned by clients.
- •Emergency and out-of-hours arrangements: the practice has access to Medivet’s round-the-clock emergency care through one of its 24-hour centres; the published overnight emergency consultation fee is £130 between 7pm and 9am.
- •Facilities: listed as a Veterinary Nurse Training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services.
- •The published overnight emergency consultation fee is £130 at one of Medivet’s 24-hour centres between 7pm and 9am.
- •Reviews on cost are mixed: many recent comments focus on the quality of care rather than price, but some clients describe fees as high or inflated, particularly for medication.
People
- •Maria is thanked by name for emergency care that helped a dog recover well at home.
- •Ciara and Jemma are praised for being friendly, kind and compassionate, including during routine visits and after a family lost their cat.
- •The wider team is regularly described as caring, helpful and understanding, especially with stressed pets and worried owners.
Reviews
Medivet Basingstoke has 4.7 stars from 230 Google reviews. Recent written feedback is mostly very positive, with a small number of complaints about pricing and service.
- •Many owners describe the staff as friendly, caring and professional, with several simple but enthusiastic five-star comments about the team.
- •Recent reviews continue to highlight good handling of anxious pets and a reassuring approach during check-ups and routine visits.
- •Owners also mention being fitted in quickly when needed, including emergency care and help with injured birds brought to the practice.
- •A smaller number of reviews raise concerns about high prices and a more rushed, less personal feel than in the past.
