Medivet Basingstoke

Medivet Basingstoke is part of the Medivet group and offers routine care alongside urgent same-day appointments, longer-term case management, surgery, and access to laser treatment. The practice also has access to Medivet’s 24-hour emergency network and is listed as a Veterinary Nurse Training facility. Recent feedback is largely positive, with owners often highlighting friendly handling, quick help for injuries, and supportive follow-up.

Services

• •Routine and preventive care: check-ups and vaccinations are mentioned by owners, with several saying the team is good with pets that are nervous or easily stressed.
• •Urgent appointments and injury care: reviews describe pets being fitted in quickly for emergencies and injuries, including a dog needing emergency care and animals brought in after accidents. Owners also mention the practice being helpful when injured birds were brought in.
• •Ongoing medical management: reviews mention support for longer-term conditions including a cat with diabetes, with repeat medication arranged and ongoing reassurance during a difficult period.
• •Surgery and follow-up treatment: one owner mentions surgery for a recurring bladder problem, and another describes being offered laser therapy to support healing after a serious injury.
• •Recovery support and advice: follow-up phone advice during recovery is mentioned, alongside clear explanations of treatment options.
• •Emergency and out-of-hours arrangements: access to around-the-clock emergency care at one of Medivet’s 24-hour centres; the published overnight emergency consultation fee is £130 between 7pm and 9am.
• •Facilities: listed as a Veterinary Nurse Training facility.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services.

• •The published overnight emergency consultation fee is £130 at one of Medivet’s 24-hour centres between 7pm and 9am.
• •Reviews on cost are mixed: some owners are happy with the care overall, while a small number raise concerns about medication pricing, including one review mentioning a £28.80 medicine charge they felt was much higher than online prices, and another describing prices as inflated.

People

• •Maria is thanked by name in a recent review for emergency care that helped a dog recover well at home.
• •Ciara and Jemma are praised for being friendly, kind and compassionate, including during check-ups and vaccinations and in the support given after a family lost their cat.
• •The wider team is often described as helpful, understanding and reassuring, with owners noting clear explanations, kindness with stressed pets, and practical help with repeat medication and recovery support.

Reviews

Medivet Basingstoke has 4.7 stars from 206 Google reviews. Recent written feedback is mostly very positive, with a few complaints around pricing and service.

• •Owners frequently describe the staff as friendly, helpful and understanding, including with anxious pets.
• •Several reviews mention being fitted in quickly for urgent problems, including injury cases and emergency care.
• •Longer-term support also stands out, with praise for diabetes management, repeat medication, and compassionate bereavement support after a pet’s death.
• •A smaller number of reviews raise concerns about cost, especially medication mark-ups, and one long-term client felt service had become more rushed and less personal.