The Hampshire Vet – Vets in Basingstoke
Clinic Overview
- Recent feedback is overwhelmingly positive, with many owners describing the team as friendly, calm and professional. - Handling of anxious pets and worried owners stands out repeatedly, especially for nervous cats, stressed dogs and first visits with puppies. - Reviews mention thorough consultations, clear answers to questions, and good support around procedures such as spays and chemical castration.
Services
- •24-hour and emergency care: The clinic offers 24-hour veterinary care, including overnight in-patient care and bank holiday emergency services. Reviews continue to mention urgent and more involved cases, with owners praising reassurance, regular updates and supportive handling during stressful situations.
- •Routine consultations and preventative care: General appointments and preventative treatments remain part of the service. Recent examples include a first puppy vaccination, thorough examinations for minor concerns, and routine support for nervous pets and first-time owners.
- •Surgery and procedures: The practice provides surgical care, with recent review examples including spay surgery, chemical castration, and other operations followed by aftercare and follow-up communication.
- •Dental, nurse-led and referral care: Dental work under anaesthetic, nurse clinics and specialist referrals are also included. Reviews also speak positively about the wider nursing and reception team, especially when extra help is needed for anxious animals or owners.
- •Facilities and day-to-day experience: Owners highlight the cat waiting room, helpful reception staff, and ample parking as practical positives.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. That said, some recent reviewers describe the practice as reasonably priced and even cheaper than nearby chain practices.
People
- •Rebecca is praised for a thorough consultation and reassuring examination.
- •Emily receives a special mention for support around a pet’s surgery and recovery.
- •Lisa was previously thanked for speaking quietly and reassuringly to an anxious cat and owner during an emergency visit.
- •Reviews also consistently praise the wider vet team, nurses, overnight staff and reception team for calm handling, kindness and clear explanations.
Reviews
4.9/5 from 379 Google reviews.
- •Recent feedback is overwhelmingly positive, with many owners describing the team as friendly, calm and professional.
- •Handling of anxious pets and worried owners stands out repeatedly, especially for nervous cats, stressed dogs and first visits with puppies.
- •Reviews mention thorough consultations, clear answers to questions, and good support around procedures such as spays and chemical castration.
- •One negative review describes disjointed communication around posted treatments and worming timing, but this appears to be an outlier against a very strong overall pattern of satisfaction.

