St Kitts Vets - Basingstoke
#3 Vet in Basingstoke, Hampshire
St Kitts Vets - Basingstoke – Vets in Basingstoke
Clinic Overview
St Kitts Vets in Basingstoke is a highly regarded veterinary clinic, boasting an impressive 4.7-star rating based on 336 reviews. This indicates a strong overall satisfaction among clients, suggesting reliable and quality veterinary care. The clinic also serves as a Veterinary Nurse Training facility, highlighting its role in professional development and education within the veterinary field.
Customer reviews present a mostly positive picture, with many clients praising the clinic's compassionate and caring staff. Notably, clients have expressed appreciation for the supportive and empathetic approach of the team during difficult situations, such as end-of-life care for pets. Specific staff members, like Phoebe and Izzy, have been highlighted for their exceptional service, contributing to the clinic's welcoming and supportive environment.
However, one review did raise concerns about the professionalism of a staff member and the clinic's pricing, suggesting that some services may be more costly compared to other clinics. While this is a minority view, it highlights the importance of transparency in pricing and consistent professionalism across all staff interactions.
Overall, St Kitts Vets appears to be a compassionate and high-quality veterinary clinic, with a strong emphasis on client and pet care. The positive feedback from numerous reviewers, combined with the high rating, underscores its reputation as a trusted provider of veterinary services in Basingstoke. Potential clients may want to inquire directly about service costs to ensure transparency and avoid any misunderstandings.
Contact
Special Services
Animals Treated at St Kitts Vets - Basingstoke
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – St Kitts Vets - Basingstoke
Opening Hours
Hours
Reviews for St Kitts Vets - Basingstoke
Note: Showing the 5 most recent Google reviews out of 336 we track in total. Recent reviews may not be representative of overall sentiment.
oliwia lapkiewicz
a month ago
I’m not usually registered with this vet but they let us come in regardless to put a cone on our cat as she managed to get out of her onesie after being spayed. The team were so lovely and gave us lots of helpful advice. Thank you!
Ruxandra-Gabriela Chirita (Rux)
3 months ago
Some of the staff at this vet clinic were kind and professional, which I really appreciated. However, one of the team members came across as very entitled and condescending, speaking to clients in a way that felt dismissive and superior. It left a really uncomfortable impression. On top of that, the prices were extremely high for the services offered. I understand vet care isn’t cheap, but the costs here felt excessive compared to other clinics. Because of the overall attitude and pricing, I won’t be returning and wouldn’t recommend this place unless the staff attitude becomes more respectful and the pricing more transparent.
Jeffrey Bowen
4 months ago
I cannot recommend this practise enough. I am not sure I have enough words to describe just how good they were with me and my cat. From Phoebe on reception to every vet I spoke to. (Sorry I cannot remember all your names) Spartapuss was very poorly and they handled the whole thing with empathy, clearly communicating and just making an awful situation almost bearable. Thank you so much.
Maxine Stevens
8 months ago
What a wonderful and welcoming vets. Once we moved from pets at home vets we realised what we had been missing. A special thanks to Izzy for her time and patience trying to help our gorgeous dog Monty. Unfortunately we had to make the decision to let him go to rainbow 🌈 bridge. Completely broke our hearts, the support and care we received was the best, so I would highly recommend izzy and this practice. It's not all about money with them, they truly care. Thank you for the card we received, very touching. ❤️
Emileh Sinclair
9 months ago
Such a wonderful, helpful vets! Reception have all been so kind and helpful every interaction I've had with them. All vets I've seen have been so sweet and kind with my very VERY timid cat, Luna. Helped with calming meds to make getting her into her appointments a bit easier. Always so keen to go the extra mile to make us owners and pets feel welcome and comfortable. Really a wonderful place. Highly recommend!
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