The Moores Orthopaedic Clinic

The Moores Orthopaedic Clinic is an independent, orthopaedic-only referral clinic for dogs and cats, established in May 2023 by Andy Moores and Richard Hoile. Based on the website and recent client accounts, it’s set up for specialist orthopaedic diagnosis and surgery (including cruciate ligament surgery and joint replacement), with structured post-op follow-ups (e.g., 6‑week and 8‑week checks mentioned) and an app used for communication and updates during admission.

Concrete examples from recent reviews include: a specialist assessment that avoided general anaesthetic and CT/X‑rays when they weren’t needed (with the dog instead examined thoroughly, including being watched walking/running), TPLO procedures with follow-up checks, and a total hip replacement with ongoing recovery support and advice.

Services

From the clinic’s website and recent reviews, services mentioned include

•Orthopaedic consultations and diagnosis for dogs and cats
•TPLO for cruciate ligament ruptures (including bilateral cruciate disease mentioned)
•Arthroscopy (described by a client as resulting in minimal scarring)
•Total hip replacement
•Elbow dysplasia & arthroscopy
•Osteoarthritis management
•Patellar luxation
•Fractures & dislocations
•Humeral intracondylar fissure
•Post-operative follow-ups/checks (6‑week and 8‑week timepoints mentioned) and ongoing advice for recovery

No emergency or out-of-hours arrangements were stated in the provided information.

People

•Chris Jordan (role not stated): repeatedly named in reviews for clear explanations and decision-making—including a case where he performed a full physical exam (watching the dog walk/run) and confirmed surgery and advanced imaging weren’t needed, instead explaining why the initial diagnosis was likely mistaken.
•Andy Moores (co-founder; surgeon implied by website context): mentioned in reviews as guiding owners through total hip replacement from consultation through follow-ups, and providing care “before, during and after surgery.”
•Richard Hoile (co-founder; role not further stated).
•Reception team/staff: described as courteous and calming on arrival, and as keeping owners informed during admissions via the clinic’s app (quick responses to questions were specifically mentioned).

The website states the surgeons are recognised by the Royal College of Veterinary Surgeons as Specialists in Orthopaedics, and that Andy Moores is Chairman of the British Veterinary Orthopaedic Association.

Reviews

Google rating: 5 stars from 212 reviews. “”

•Specialist orthopaedic outcomes and follow-up: TPLO recovery described as “practically back to normal” by 6 weeks in one case; another mentions recovery progressing well after total hip replacement with follow-up advice and checks.
•Care decisions that avoid unnecessary procedures: one owner reports they were advised elsewhere to have GA CT/X‑ray (quoted as over £1,500) for suspected dislocation, but Moores’ exam concluded surgery wasn’t needed and avoided GA imaging.
•Communication tools and responsiveness: multiple owners mention being kept updated and able to ask questions via the clinic’s app, with swift answers during admission.
•Handling anxious pets: one review notes staff were good with a “very nervous” boxer.
•Cost/value compared with other clinics: several owners say costs were lower than elsewhere or that fees felt “fair,” though no specific clinic prices are provided beyond the external imaging quote above.

Reviews for The Moores Orthopaedic Clinic

Note: Showing the 5 most recent Google reviews out of 212 we track in total. Recent reviews may not be representative of overall sentiment.

Catherine Hughes

in the last week

Could not rate Moores Orthopaedic Clinic and Christ Jordan highly enough. Following an initial diagnosis from our local vet we were told our dog would need to go under general anaesthetic for a CT and Xray (over £1,500) due to a potential dislocated knee which would likely require surgery and extensive rehabilitation. Having researched Moores we drove almost 2 hours to see them for specialist advice and we are so glad we did. Chris was so helpful and knowledgeable explaining everything and did a full physical examination on our dog (even going outside to watch her walk and run) without the need to put her under general anaesthetic. Chris then confirmed that she didn’t need the surgery as the initial diagnosis had been mistaken and he was incredibly professional in explaining our vets confusion and without trying to push for costly scans or procedures as some vets sadly do. We left with the knowledge that our dog had been fully assessed by an expert with a wealth of experience and that should she ever have any ortho problems, Moores would be the best place to take care of her.

David Rickard

Great service and friendly staff who really took great care of our dog Libby when she had her operation. I would highly recommend

Lennie Ladd

Unfortunately, back in November our cocker spaniel Leroy suffered a cruciate ligament injury. Although we didn't realise the extent of the injury ,we decided he needed to see the vet. Our vet had initial suspicions as to the extent of the injury & recommended that we booked an appointment with Chris at Moore's Clinic. AS soon as we arrived we were met by courteous receptionists who immediately put us at ease. After a more detailed examination & x-ray, Chris explained that Leroy had a full rupture to his cruciate ligament & would need surgery. He explained what the operation entailed and Leroy was booked in for his operation. Having just returned from our 6 weekly post op check-up I'm pleased to say that although Leroy still needs a little more monitoring he is well on the way to a full recovery. We'd like to thank all at Moore's for their treatment of Leroy & would have no hesitation in recommending them for both their care & professionalism. Laura @ Lennie L

Nigel Trott

Super happy with everything from Andy and his team. Our pooch, Barney, received the highest form of care before, during and after surgery. Additionally, we could readily engage with the practice via their App, with all questions and concerns swiftly answered. The fairness and value from the practice regarding fees is outstanding; and meets their objectives of being open, comprehensive and market-beating re: providing value for money. Hugely recommended should your pet need a specialist referral.

Jon Mcateer

a week ago

I am very happy with the service provided. The cost was lower than anywhere else, and all the staff were great with my very nervous boxer dog.

jessica king

3 weeks ago

Lenci the bulldog had cruciate ligament disease on both her hind legs. After searching through several local orthopaedic specialists my partner came across Moores. They have amazing reviews and great prices therefore we decided to ask our vets to refer Lenci on. We have been supported by Chris throughout the process and he has completed two seperate TPLO surgeries for Lenci. The care Lenci has received has been outstanding and Moores has been supportive throughout. They talk you through the process and ensure you have the knowledge you need to make informed decisions. Chris used a specialist technique called arthroscopy which means Lenci’s scars are minimal. Lenci has recovered well and we have been supported with any after operation queries we have had. Moores is specialist, reasonable and takes great care in the work that they do. If you are considering using their services I highly recommend. Lenci’s quality of life has now significantly improved.

Penny Witham

a month ago

We were recommended, by our vet, to Moores for our dog Rubex to have a TPLO on his left leg. Right from the start Chris and his team were so welcoming and efficient. We took him in early morning and he was back with us by mid afternoon. The follow up advice and 6 week check - all brilliant, and now six weeks later he is practically back to normal. We couldn’t be happier with the whole experience. Would highly recommended Moores to any one needing Orthopedic procedures for their dog or cat. Many thanks to all the team.

Zerloff Richard Del Socorro

We brought our pug to Moores Orthopaedic Surgery for treatment, and the experience was exceptional from start to finish. Chris stood out as an incredibly helpful and reassuring presence—his expertise and kindness made a stressful time feel manageable. Every member of staff we encountered was outstanding: professional, compassionate, and clearly committed to the highest standard of care. We felt genuinely supported and well-informed throughout our pup’s journey. A special mention goes to their app, which was a brilliant tool during her admission—keeping us updated and connected when it mattered most. For anyone seeking expert orthopaedic care for their pet, Moores is a place you can trust.

Aman Shillingford

2 months ago

After looking into a number of clinics, we felt confident choosing The Moores Ortho Clinic and they didn’t disappoint. Andy and the team were fantastic from start to finish, guiding us through Cloud’s total hip replacement with care, professionalism, and clear communication. From the first consultation to surgery and follow-ups, they made the whole process smooth and reassuring. Cloud’s recovery is going really well, and we’re incredibly grateful to the team for the amazing care they provided. We wouldn’t hesitate to recommend them to anyone needing expert orthopedic treatment for their pets.

Richard Mabbott

We would 100% recommend Moores Orthopaedic Clinic. Rollo, our 12-month old working Golden Retriever, needed a total hip replacement and after reading up on Fitzpatrick Referrals and Moores we opted for the latter based on the fact it was a smaller specialist practice with leading expertise. Rollo is just past the 8-week mark and doing very well. The operation went very smoothly and the after care and advice we have received has been excellent. A big thank-you to Andy and the team who have been fantastic - we always felt in the very best of hands.