Chandlers Ford Veterinary Surgery

- Owners repeatedly praise the team’s compassion during end-of-life care, saying staff were supportive and gave them time to say goodbye. - Positive reviews also mention thoughtful ongoing care, including arthritis treatment, support for multiple pets over many years, and friendly help when arranging care for newly rehomed kittens. - Named staff receive warm feedback, especially Joe Gosling, Sophie, Charlotte, and Ryan.

Chandlers Ford Veterinary Surgery in Eastleigh has a strong volume of feedback and is often praised for caring, professional support across both routine care and difficult decisions. Recent reviews especially highlight long-term arthritis management, compassionate end-of-life care, help for new pet owners, and well-received puppy social sessions. A small number of reviewers report poor experiences, including concerns around emergency access and a behaviour-related euthanasia discussion.

Services

•General veterinary care and ongoing health management: reviews mention support with arthritis and other longer-term health issues, including pain relief and anti-inflammatory treatment.
•End-of-life care and euthanasia support: several owners describe staff as understanding and compassionate, and say they were given time to say goodbye.
•Puppy parties / puppy social sessions: these are described as gently controlled sessions, timed to fit around vaccinations, with practical Q&A support for new owners.
•New pet support: recent feedback mentions helpful phone guidance for owners who had just rehomed kittens.
•Veterinary nurse training facility: listed in the clinic information.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services.

People

•Joe Gosling (vet): praised for guiding an owner through arthritis management and other health issues.
•Sophie (vet): described as professional and compassionate during a very difficult period.
•Charlotte and Ryan: warmly reviewed as knowledgeable, encouraging hosts of the clinic’s puppy parties.
•Reviews also mention helpful and supportive wider staff, including phone support for owners of newly rehomed kittens.

Reviews

Google shows a 4.6/5 rating from 334 reviews. Recent written feedback is mostly positive, with a couple of serious complaints.

•Owners repeatedly praise the team’s compassion during end-of-life care, saying staff were supportive and gave them time to say goodbye.
•Positive reviews also mention thoughtful ongoing care, including arthritis treatment, support for multiple pets over many years, and friendly help when arranging care for newly rehomed kittens.
•Named staff receive warm feedback, especially Joe Gosling, Sophie, Charlotte, and Ryan.
•Negative feedback is limited but notable: one reviewer describes being turned away when seeking urgent help, and another raises concerns about euthanasia being discussed in a behaviour case without what they felt were enough alternatives being explored.

Reviews for Chandlers Ford Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 334 we track in total. Recent reviews may not be representative of overall sentiment.

JOANNA ADAMSKA

4 months ago

Homemade polish meals...fresh and delicious

Damian B

5 months ago

Quality service and friendly staff

Andrea Guard

Avoid at all cost... Needed emergency help for my boy ,, told they already had an emergency..really don't know how to sum up dire experience.. Seems not just I have found alternative Vets

Jenny Head

Paul Sanger

6 months ago

Jane P

7 months ago

We changed to this Surgery 5yrs ago, all the staff are excellent and we met the most wonderful pragmatic vet who started our dog on painkillers/anti inflammatory for arthritis. When he retired her care was mainly provided by marvellous Joe Gosling who guided us through managing this and other various health issues. Sadly one day this July she suddenly went downhill and we had to make the decision to say goodbye. Everyone on duty that evening was so understanding and supportive and we have no hesitation in recommending this vet practice for the care of your pets.

Harriet Caulton-Hill

8 months ago

This veterinary surgery has always been wonderful to deal with and have taken great care of multiple pets of ours. We have just rehomed a couple of kittens and we dealt with an incredibly lovely, helpful person on the phone this morning to get the ball rolling with what they need. Wouldn't go anywhere else.

Dwayne Jason

9 months ago

I was shocked at how casually euthanasia was raised by this practice. The pet in question had shown only minor behavioural issues — no severe injuries, no history of aggression — and putting the animal to sleep was considered. No behavioural support was proposed. That is deeply unethical and does not indicate that they value animal life. A vet should explore every avenue before entertaining the possibility of ending a healthy animal’s life: referral to a qualified clinical animal behaviourist, and practical management strategies in the home, and pharmacological interventions should have been exhausted first. I recommend avoiding this practice completely. But should you use it, if you find euthanasia being considered as a possible option without a plan for medical assessment, behaviourist referral, and risk management, I strongly advise ending the conversation immediately.