
Village Veterinary Centre in Eastleigh offers a range of veterinary services, as reflected by its commendable Google Maps rating of 4.7 stars from 71 reviews. This rating is supported by a majority of positive feedback, highlighting the clinic's friendly and compassionate approach. Tom and Pat, two prominent veterinarians at the practice, are frequently mentioned for their attentive and caring service. Pat, in particular, is praised for his compassionate care, ensuring clients' pets feel at ease and well-cared-for, as noted by Susan Tucker and Sarah in their reviews.
Despite the predominantly positive reviews, there is a notable outlier from Danielle Allsop, who rated her experience with the clinic at one star. She cited concerns over Pat's demeanor and the handling of her dog's health assessment, which she felt was unnecessarily negative. Danielle's feedback contrasts with other reviews that commend the staff's welcoming and supportive nature.
Jane Goodman and Paul Osman both provided five-star reviews, underscoring the clinic's attentive service and the staff's ability to listen and offer varied treatment options. Sarah's review emphasizes the clinic's excellent ongoing care, particularly for pets with chronic conditions, appreciating the detailed explanations and options provided by both Pat and Tom.
Overall, Village Veterinary Centre appears to be a well-regarded clinic with a strong focus on customer service and animal care, despite the occasional negative experience. The majority of feedback suggests a reliable and supportive environment for pet owners seeking veterinary care in Eastleigh.
Note: Showing the 5 most recent Google reviews out of 71 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
I have decided to stop using this veterinary practice after two very disappointing experiences. My dog was brought here only because it was local to my mum, who was looking after him at the time. On both visits, Pat came across as unfriendly, giving the impression that he didn’t particularly like animals. His manner bordered on rude, and the way he spoke about my dog’s health was unnecessarily negative, making it sound as though my dog was in a much worse condition than he actually was. For peace of mind, I sought second opinions from two other vets — my regular practice in Hove (5*) and another highly rated vet in Chilworth (5*). Both confirmed that the concerns raised here were exaggerated and not issues at all. Based on my experience, I cannot recommend this vet. If you want a professional, friendly, and reassuring service where your pet is treated with genuine care, I would strongly advise going elsewhere
3 months ago
Thank you Tom, I know Willow isn’t totally out of the woods yet, but thank you for listening and giving other options. I wouldn’t hesitate to recommend this veterinary centre amazing caring listening team, thank you ❤️
4 months ago
So amazing that the dog didn't want to leave. Lovely staff made the whole process as easy as it can be
8 months ago
Patrick is kind, caring and compassionate to our dogs needs. Appointments don’t feel rushed and he is always available for any questions. Receptionists are always lovely and welcoming too
8 months ago
I can't recommend Village Vets enough. We've been registered with them for years and have had nothing but the very best experiences. Both Pat and Tom have a wonderful way with both my cat and dog and I always feel they are in the very best hands. They always take the time to explain everything and give you all the options available. They were especially kind to me when my cat was attacked by a dog and really made an awful experience a lot easier to deal with. My cat has both chronic kidney disease and hyperthyroidism and Pat has been excellent throughout, providing us with guidance on treatment and helping keep my cat's stress to a minimum. Would highly recommend.
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