Village Veterinary Centre

Village Veterinary Centre is a small-practice vet that, based on client reports, handles both dogs and cats and supports ongoing medical conditions as well as acute problems. Reviews repeatedly mention unrushed appointments where vets explain findings and give “options” rather than a single fixed plan. There is also a clear split in experiences with one vet: one reviewer describes Pat as rude and overly negative about a dog’s health, while other owners specifically praise Pat’s compassion and thoroughness.

Concrete specifics mentioned by owners include

•Taking time to explain conditions and discuss multiple treatment options.
•Supporting long-term management for chronic kidney disease and hyperthyroidism in a cat.
•Helping with an emergency situation after a cat was attacked by a dog, and focusing on keeping the cat’s stress low.

Services

Services and case types explicitly referenced in the available information include

•General consultations for cats and dogs, with time for questions and explanation.
•Treatment planning with multiple options discussed (as described by clients).
•Care after a pet injury/attack (a cat attacked by a dog).
•Ongoing management and guidance for chronic conditions, including chronic kidney disease and hyperthyroidism (cat).
•Stress-minimising handling/approach for an anxious or unwell pet (as reported by an owner).

People

•Pat (vet): Experiences are mixed. One reviewer reports Pat seemed unfriendly and “unnecessarily negative” about their dog’s health, and says other vets later disagreed with the concerns raised. Other long-term clients describe Pat as compassionate, not rushing appointments, answering questions, and guiding treatment for chronic kidney disease and hyperthyroidism while trying to keep a cat’s stress down.
•Tom (vet): Mentioned positively for listening and offering other options for ongoing illness (“not totally out of the woods yet”), with owners saying they felt heard.
•Reception team: Mentioned as “lovely and welcoming” by a repeat client.

Reviews

Google rating: 4.7 stars from 71 reviews.

•Time and communication: multiple owners say appointments don’t feel rushed and that vets explain what’s going on and talk through options.
•Support during difficult cases: owners describe help during a traumatic incident (cat attacked by a dog) and guidance for long-term conditions (chronic kidney disease, hyperthyroidism).
•Conflicting experiences with manner and assessment: one reviewer describes Pat as rude and says health concerns were exaggerated compared with later second opinions; other reviewers describe Pat as kind and compassionate.

Reviews for Village Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 71 we track in total. Recent reviews may not be representative of overall sentiment.

Danielle Allsop

a month ago

I have decided to stop using this veterinary practice after two very disappointing experiences. My dog was brought here only because it was local to my mum, who was looking after him at the time. On both visits, Pat came across as unfriendly, giving the impression that he didn’t particularly like animals. His manner bordered on rude, and the way he spoke about my dog’s health was unnecessarily negative, making it sound as though my dog was in a much worse condition than he actually was. For peace of mind, I sought second opinions from two other vets — my regular practice in Hove (5*) and another highly rated vet in Chilworth (5*). Both confirmed that the concerns raised here were exaggerated and not issues at all. Based on my experience, I cannot recommend this vet. If you want a professional, friendly, and reassuring service where your pet is treated with genuine care, I would strongly advise going elsewhere

3 months ago

Jane “Mothership” Goodman

Thank you Tom, I know Willow isn’t totally out of the woods yet, but thank you for listening and giving other options. I wouldn’t hesitate to recommend this veterinary centre amazing caring listening team, thank you ❤️

6 months ago

Paul Osman

4 months ago

So amazing that the dog didn't want to leave. Lovely staff made the whole process as easy as it can be

Susan Tucker

8 months ago

Patrick is kind, caring and compassionate to our dogs needs. Appointments don’t feel rushed and he is always available for any questions. Receptionists are always lovely and welcoming too

11 months ago

Sarah

I can't recommend Village Vets enough. We've been registered with them for years and have had nothing but the very best experiences. Both Pat and Tom have a wonderful way with both my cat and dog and I always feel they are in the very best hands. They always take the time to explain everything and give you all the options available. They were especially kind to me when my cat was attacked by a dog and really made an awful experience a lot easier to deal with. My cat has both chronic kidney disease and hyperthyroidism and Pat has been excellent throughout, providing us with guidance on treatment and helping keep my cat's stress to a minimum. Would highly recommend.