Village Veterinary Centre

Village Veterinary Centre in Eastleigh sees both dogs and cats, with clients describing a smaller-practice feel and appointments that are generally unrushed. Owners often mention clear explanations and being talked through different treatment options rather than being pushed toward a single plan. Recent feedback remains mostly positive overall, though there is a clear split in experiences with Pat, with one recent reviewer reporting a markedly poorer consultation style than others describe.

Services

•General consultations for dogs and cats: owners frequently mention time for questions, clear explanations, and discussion of different treatment options.
•Support for ongoing medical problems: reviews refer to longer-term management for a cat with chronic kidney disease and hyperthyroidism, including guidance on treatment decisions.
•Help with acute problems and injuries: one owner highlights care after their cat was attacked by a dog, describing the team as especially kind during a stressful situation.
•Calm, stress-conscious handling: clients mention efforts to keep pets settled and to make difficult visits easier, particularly for unwell or stressed animals.

Pricing

No published pricing information is currently available for this clinic.

People

•Patrick (“Pat”) (vet): mentioned often in reviews. Many long-term clients describe him as kind, compassionate, thorough, and good at answering questions without rushing appointments. One recent reviewer had the opposite experience and felt his manner was unfriendly and overly negative.
•Tom (vet): praised for listening carefully, talking through other options, and helping owners feel heard during ongoing treatment.
•Reception team: described by owners as lovely, welcoming, and helpful.

Reviews

Google rating: 4.7/5 from 71 reviews. Recent feedback points to a practice that many clients find caring and easy to talk to, with one notable negative account alongside several strongly positive ones.

•Several owners praise the practice for unrushed appointments, clear explanations, and giving them different treatment options.
•Tom is thanked for listening and offering alternatives during an ongoing case, while both Pat and Tom are described by some long-term clients as very good with both cats and dogs.
•Positive reviews also mention kind handling during difficult situations, including care after a cat was attacked by a dog and support with chronic conditions such as kidney disease and hyperthyroidism.
•One recent reviewer reports two disappointing visits with Pat, describing him as rude and overly negative about their dog’s health; this contrasts with other reviews that speak warmly about his compassion and care.

Reviews for Village Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 71 we track in total. Recent reviews may not be representative of overall sentiment.

Danielle Allsop

6 months ago

I have decided to stop using this veterinary practice after two very disappointing experiences. My dog was brought here only because it was local to my mum, who was looking after him at the time. On both visits, Pat came across as unfriendly, giving the impression that he didn’t particularly like animals. His manner bordered on rude, and the way he spoke about my dog’s health was unnecessarily negative, making it sound as though my dog was in a much worse condition than he actually was. For peace of mind, I sought second opinions from two other vets — my regular practice in Hove (5*) and another highly rated vet in Chilworth (5*). Both confirmed that the concerns raised here were exaggerated and not issues at all. Based on my experience, I cannot recommend this vet. If you want a professional, friendly, and reassuring service where your pet is treated with genuine care, I would strongly advise going elsewhere

Jane “Mothership” Goodman

8 months ago

Thank you Tom, I know Willow isn’t totally out of the woods yet, but thank you for listening and giving other options. I wouldn’t hesitate to recommend this veterinary centre amazing caring listening team, thank you ❤️

Paul Osman

9 months ago

So amazing that the dog didn't want to leave. Lovely staff made the whole process as easy as it can be

Susan Tucker

1 year ago

Patrick is kind, caring and compassionate to our dogs needs. Appointments don’t feel rushed and he is always available for any questions. Receptionists are always lovely and welcoming too

Sarah

I can't recommend Village Vets enough. We've been registered with them for years and have had nothing but the very best experiences. Both Pat and Tom have a wonderful way with both my cat and dog and I always feel they are in the very best hands. They always take the time to explain everything and give you all the options available. They were especially kind to me when my cat was attacked by a dog and really made an awful experience a lot easier to deal with. My cat has both chronic kidney disease and hyperthyroidism and Pat has been excellent throughout, providing us with guidance on treatment and helping keep my cat's stress to a minimum. Would highly recommend.