Island VetCare
#1 Vet in Ryde, Hampshire
Island VetCare – Vets in Ryde
Clinic Overview
Island VetCare, located in Ryde, Hampshire, is a reputable veterinary clinic renowned for its high-quality care and comprehensive services. With a stellar rating of 4.9 stars from 296 reviews on Google Maps, the clinic demonstrates a strong reputation among its clientele, indicative of consistent and reliable service.
The clinic offers a wide range of services, including emergency veterinary services available 24/7 or during extended hours, ensuring that pets receive timely care in critical situations. Additionally, Island VetCare is a Veterinary Nurse Training facility, highlighting its commitment to professional development and education within the veterinary field.
Customer reviews further illuminate the clinic's strengths. Clients frequently commend the clinic for its friendly and efficient staff. For instance, Michelle Colebrook and Jim Male both express high satisfaction with the attentive care their pets received, emphasizing the staff's friendliness and prompt service. Mary Sexstone highlights the clinic's ability to offer compassionate care without resorting to unnecessary procedures, a sentiment echoed by Sarah Hamling in her praise for the successful and caring handling of her ferret's surgery.
However, not all feedback is positive. Tyler Cox's review points to a significant shortcoming in the clinic's services concerning exotic pets, particularly reptiles. Cox recounts a frustrating experience with unqualified staff, resulting in a delayed diagnosis and treatment for his bearded dragon. This review serves as a caution for potential clients with exotic pets, underscoring the importance of verifying available expertise before scheduling appointments.
Overall, Island VetCare is highly regarded for its exceptional service and compassionate care, though potential clients with exotic pets should inquire about specialist availability.
Contact
Special Services
Animals Treated at Island VetCare
Animals We Treat
Companion Animals
Opening Hours – Island VetCare
Opening Hours
Hours
Reviews for Island VetCare
Note: Showing the 5 most recent Google reviews out of 296 we track in total. Recent reviews may not be representative of overall sentiment.
Michelle Colebrook
3 weeks ago
Super friendly and helpful. Felt my puppy was in very good hands here.
jim male
2 months ago
The staff are so friendly, I had to take my dog in, who isn't even registered with them, as she had a fish hook embedded in her mouth, no delays, sedation and removed straight away. Brilliant service, thank you all.
Tyler Cox
2 months ago
I am absolutely beyond dissatisfied with the service myself, my family and of course our beloved bearded dragon have received. It’s morally wrong that we have attended twice to consultations with veterinarians that have verbally admitted they do not have the training in reptiles to give advice or instructions for best possible treatment. The first consultation I was informed to bring our bearded dragon back Wednesday because the expert will be able to assess him, I called to book an appointment and ask to see Matt, the lady on the phone questioned when Matt would be available then said 5:30 ok, I assumed we would be seeing Matt as the lady on the phone said nothing otherwise. We arrived at 5:30 to an older lady who straight off the bat told us she was no expert. The vet agreed this was wrong and did not charge for the second consultation. I now have to wait a week to see an actual specialist, delaying our pets care and potentially jeopardising his life. Clearly this vet is more interested in money than helping sick animals. I am beyond upset with this vet and would never bring any pet through their doors again.
mary sexstone
a year ago
We have been clients at Island Vetcare for several years now, and have always received the best possible care and kindness from all the staff (especiallyJessica and Mariella). Today, we went in expecting our Cherry to have surgery (which we really didn't want to put her through) and met with Jean-Paul. He listened to our concerns, checked her over, and sorted the problem without surgery. He was friendly, kind, caring and extremely efficient! Thank you always
Sarah Hamling
a year ago
Just returned home from our ferret having a castration. Always impressed with the amazing service and wonderful care 💜 Thank you so much for taking such good care of Dandy, so pleased he's safe and the operation went smoothly. xx
