Island VetCare – Vets in Ryde
Clinic Overview
- Friendly, reassuring service is still the main theme, with repeated praise for kind staff, knowledgeable advice and pets being in good hands. - Access and urgent help come across well in recent feedback: one holidaymaker was offered a same-day appointment for a dog’s eye problem, and another owner said an unregistered dog with a fish hook in its mouth was sedated and treated without delay. - The overall experience at the clinic is often described positively, with comments on a clean waiting room, plenty of parking, short waits, and compassionate end-of-life care in a private room.
Services
- •Routine and preventive care: dental care, nutrition clinics, microchipping and repeat prescriptions. Recent reviews also mention dental follow-up and a short-notice consultation for a dog with an eye problem.
- •Surgery and procedures: surgical care is a core part of the practice, supported by two purpose-built operating theatres. Reported examples include urgent sedation and removal of a fish hook from a dog’s mouth, a ferret castration, and end-of-life care carried out in a private room.
- •Diagnostics and referrals: the clinic website references a brand new imaging suite and an Island Referrals service for dogs and cats, allowing more procedures to be carried out locally.
- •Emergency care and species notes: 24-hour emergency cover is available by phone outside normal hours, connecting clients to the vet on duty. The website explicitly lists dogs and cats; reviews also mention care for a ferret and a bearded dragon, though one reptile owner reported difficulties accessing reptile-trained support. The clinic is also listed as a veterinary nurse training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. One recent reviewer described a short-notice eye consultation at about £65 as more than reasonable.
People
- •Jean-Paul (vet): praised for listening carefully, examining a dog that was expected to need surgery, and resolving the problem without operating.
- •Jessica and Mariella: highlighted by a long-term client for their care and kindness.
- •Matt: mentioned by a reviewer who had hoped to book with him for reptile-related expertise.
Reviews
Island VetCare has a 4.9-star Google rating from 311 reviews, indicating a very strong overall track record.
- •Friendly, reassuring service is still the main theme, with repeated praise for kind staff, knowledgeable advice and pets being in good hands.
- •Access and urgent help come across well in recent feedback: one holidaymaker was offered a same-day appointment for a dog’s eye problem, and another owner said an unregistered dog with a fish hook in its mouth was sedated and treated without delay.
- •The overall experience at the clinic is often described positively, with comments on a clean waiting room, plenty of parking, short waits, and compassionate end-of-life care in a private room.
- •A small number of complaints focus on communication and specialist fit: recent negatives include difficulty reaching the pharmacy, a dental follow-up call handled poorly by a student nurse, and an earlier complaint about reptile expertise and an appointment mix-up.
