Companion Care (Basingstoke) Ltd – Vets in Basingstoke
Clinic Overview
Companion Care (Basingstoke) Ltd is a Vets4Pets practice in Basingstoke, run by veterinary surgeons Dr. Carlos Montero and Dr. Adrián Rodriguez.
Companion Care (Basingstoke) Ltd is a Vets4Pets practice in Basingstoke, run by veterinary surgeons Dr. Carlos Montero and Dr. Adrián Rodriguez. The clinic offers in-house diagnostics and surgical facilities, including endoscopy, ultrasound and a dedicated operating theatre, and it is also listed as a veterinary nurse training facility. Recent feedback is mixed: many owners describe long-standing care and compassionate support at home at the end of a pet’s life, while a smaller number report poor consultation manner and a serious concern about clinical judgement.
Services
- •Surgery and procedures: Dedicated operating theatre, orthopaedics including cruciate surgery, airway surgery, and dentistry with dental X-ray. One recent reviewer also described a day procedure with clear discharge information and a small, neat surgical wound.
- •Diagnostics and monitoring: Ultrasound, echocardiography, ECG, blood pressure monitoring, endoscopy and X-ray.
- •In-house testing and supportive care: Biochemistry, haematology, electrolytes, progesterone testing, oxygen chamber and blood transfusion support.
- •Routine and species-specific care: Microchipping, lungworm testing, and small mammal medicine and surgery.
- •Facilities: Consultation rooms, separate cat and dog wards, laboratory and pharmacy. The practice is also listed as a veterinary nurse training facility.
- •End-of-life support: Recent reviews mention pets being cared for at home at the end of life, with specific praise for compassionate home visits.
- •Out-of-hours emergencies: When the clinic is closed, emergency care is available through Vets Now Farnham and Vets Now Winchester.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr. Carlos Montero (veterinary surgeon): Named by owners as part of the team that supported pets over many years, with particular praise during later-life care.
- •Dr. Adrián Rodriguez (veterinary surgeon): Specifically thanked for kindness and compassion during a home end-of-life visit.
- •Jade (role not stated): Mentioned alongside Dr. Adrián for support and compassion during a pet’s passing at home.
Reviews
Google rating: 4.4/5 from 299 reviews. Recent written feedback is mixed overall.
- •Several owners describe very long relationships with the practice, including pets being cared for over 15 to 16 years.
- •The strongest praise is for compassionate end-of-life support, particularly home visits, with Dr. Adrián and Jade named positively and Dr. Carlos also thanked for later-life care.
- •Positive comments also mention a friendly, helpful team, reassuring handling during a day stay, and useful information at collection after a procedure.
- •Negative feedback includes one detailed complaint about a vet’s manner during an initial consultation, one serious allegation about a cat being sent home despite a potentially life-threatening concern, and one report of a later billing correction after tablets were missed from the original invoice.

