GP Vets Ltd – Vets in Basingstoke
Clinic Overview
From the latest reviews available, owners most often mention: - Routine appointments such as annual vaccinations and check-ups. - Prompt diagnostics (tests performed during the visit; x‑rays mentioned). - Clear explanations of procedures before owners leave the consult room.
From the latest reviews available, owners most often mention
- •Routine appointments such as annual vaccinations and check-ups.
- •Prompt diagnostics (tests performed during the visit; x‑rays mentioned).
- •Clear explanations of procedures before owners leave the consult room.
- •A mixed picture on front-desk experience: several reviews describe a warm welcome and smooth booking, while one review reports a receptionist interaction that felt abrupt and rude around an appointment time dispute.
Services
Services and capabilities specifically mentioned in the provided information include
- •Veterinary nurse training facility (structured clinic data).
- •Emergency veterinary services (24/7 or extended hours) (structured clinic data; no further detail provided).
- •Vaccinations and routine health checks (annual jabs and check-up mentioned in reviews).
- •In-clinic testing/diagnostics (tests performed during the visit; results awaited).
- •X‑ray imaging (x‑ray taken for a cat with a leg problem).
- •Same-day assessment and treatment for an injury/lameness issue (cat with a bad leg examined, imaged, and treated the same day).
- •Help with pet insurance paperwork (insurance claim “sorted efficiently” mentioned in a review).
People
No individual staff names were provided in the materials, but roles were mentioned
- •Veterinary nurses: one owner specifically describes a nurse being effective at holding and reassuring a nervous dog during testing.
- •Vets: described as explaining procedures clearly and, in one case, handling an urgent problem with examination + x‑ray + treatment on the same day.
- •Reception team: several owners mention being greeted warmly and finding appointments on time, but one owner reports a negative, abrupt interaction at reception related to arrival/check-in timing.
Reviews
Google rating: 4.4 stars from 307 reviews.
- •Timeliness and access: multiple owners mention being seen promptly, getting appointments quickly, and being on time for scheduled appointments; one owner reports a dispute about being treated as “late” and being told they’d missed the slot.
- •Communication during care: owners mention procedures being explained clearly, including during tests.
- •Handling of anxious pets: a veterinary nurse is credited with reassuring a nervous dog during an appointment.
- •Diagnostics and follow-through: examples include tests carried out during the visit and an x‑ray used to diagnose and treat a leg problem the same day.
- •Administrative support: one owner notes their insurance claim was handled efficiently.
Special Services
Animals Treated at GP Vets Ltd
Animals We Treat
Companion Animals
Pricing at GP Vets Ltd
Opening Hours – GP Vets Ltd
Opening Hours
Hours
Reviews for GP Vets Ltd
Note: Showing the 5 most recent Google reviews out of 307 we track in total. Recent reviews may not be representative of overall sentiment.
colin glanville
a month ago
vicky foster
a month ago
kind helpful and friendly
Viktorija Rudko
a month ago
Amazing clinic
Lowri Rylance
2 weeks ago
I’ve been taking my dog to GP Vets since he was a puppy. Always had good service. Saw a lovely vet today for annual jabs and check up.
Lowri Rylance
3 months ago
I’ve been taking my dog to GP Vets since he was a puppy. Always had good service. Saw a lovely vet today for annual jabs and check up.
Sarah Griffiths
a month ago
Excellent visit, roxy was seen promptly and had the tests she needed. All procedures explained, we await results. Veterinary nurse Excellent when holding and reassuring a nervous dog. The receptionist was very friendly and chatted whilst we waited for our appointment time. Would highly recommend.
Sarah Griffiths
3 months ago
Excellent visit, roxy was seen promptly and had the tests she needed. All procedures explained, we await results. Veterinary nurse Excellent when holding and reassuring a nervous dog. The receptionist was very friendly and chatted whilst we waited for our appointment time. Would highly recommend.
Ellie Giles
3 months ago
Absolute brilliant vets. Always greeted with the biggest smile and warm welcome and my dog is always happy to go in and get lots of love from the reception ladies. Cant fault them, always get me an appointment quickly and always on time for the appointment, helpful vets that go out their way to make sure you know everything you need to before you leave the room. 10/10 service! Thank you to everyone who makes the vets run as smoothly as it does! Not many can say their dogs walk in with a wagging tail and still come out with a wagging tail.
Melissa Fiedel
3 months ago
I booked my dachshund in at GP Vets Basingstoke on Saturday at 10 a.m. for his annual vaccination. Upon arriving at the vets, I glanced at my watch while standing at reception, which showed 10:02,as I waited for the receptionist to finish with the person in front of me. I eventually moved forward to the reception desk and was abruptly told by the receptionist that I had missed my appointment because I was nearly 10 minutes late. I stated that I arrived at 10:02 and that the remaining time had been wasted waiting in reception to be acknowledged and booked in. Only after me challenging that time difference did the receptionist proceeded to say that we would still be seen today, but it would be later, and that I would need to wait until I was able to be seen by the vet. The absolute rudeness I received as a customer was completely uncalled for and the interaction I had with the receptionist is the reason I will not use this practice for my veterinary needs, and I would strongly suggest that the receptionists undergo additional training in dealing with customers.
Lizzie Slack
9 months ago
The vets at GP are professional and friendly. My cat had a very bad leg, and I was grateful that she was able to see her usual vet quickly. He examined her, took an x-ray, and understood and treated the problem the same day. She's much better now thanks to GP. Her insurance claim was sorted efficiently too.
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