Featured Clinic Overview
## Summary Chilworth Veterinary Surgery describes itself as an independent practice (not part of a corporate group) and multiple reviews mention switching from “corporate” vets to this clinic. The website and reviews both point to a setup geared toward in-house out‑of‑hours/overnight care, with owners describing late-evening, weekend, and overnight updates during hospital stays. Concrete details owners repeatedly mention include: - Same-day urgent care out of hours: one owner was invited to bring their cat in just before 7pm on New Year’s Eve and was seen straight away. - In-house 24/7-style support and updates: owners describe emergency admissions with overnight monitoring and updates by text/WhatsApp (including videos) plus multiple calls per day during hospitalisation. - Diagnostics and surgery discussed in reviews: dental cleaning with X‑rays, scans for suspected UTI, and surgery for bladder stones complicated by septic peritonitis (with several nights’ hospital stay). - Follow-up behaviour: follow-up appointment arranged after an unwell cat visit; a next-day/early call to check on a dog after seizures/end‑of‑life guidance; a post-anaesthetic follow-up check mentioned after dental work. The website also highlights “latest diagnostic equipment” and state-of-the-art facilities; several reviewers independently describe the clinic as modern and immaculate and mention being shown around the facilities. ## Services Based on the website summary and the latest reviews, services mentioned include: - In-house out-of-hours emergency care, described by reviewers as 24/7 emergency care with overnight staff/monitoring. - Emergency consultations and admissions (e.g., an emergency appointment with an “emergency stay” for a dog; urgent cat consult late evening). - Hospitalisation/overnight care, with progress updates by text/WhatsApp and phone calls during admission (as described by owners). - Diagnostics: X-rays (mentioned alongside dental work), and scans used to identify bladder stones. - Dental care: dental cleaning; discussion of anaesthetic and a follow-up check after anaesthetic. - Surgery: bladder stone surgery; management of a complex surgical case involving septic peritonitis (as described by the owner). - Medication administration and prescribing: medication given at the clinic and prescribed for home use; guidance on using rectal diazepam for seizures in an end-of-life situation (owner report). - End-of-life support: guidance during a seizure crisis and a vet-and-nurse visit arranged for a dog on end-of-life care (as described in a review). ## People Named staff mentioned in the latest reviews: - Andrei (vet): repeatedly described as taking time to explain plans and medications thoroughly and not rushing appointments (including on New Year’s Eve). Owners also describe practical handling choices (e.g., getting down on the floor to approach a dog that disliked the consult table). In a complex hospital case, the owner reports frequent updates and detailed discussions, including speaking with the owner during surgery via speakerphone. - Mario (vet): described as kind and supportive when contacted before the owner was registered, and as providing an “outstanding” first visit for an older dog. - Dan (team member/nurse, role not explicitly stated): mentioned sending overnight text updates during an emergency stay; another owner refers to “all the other wonderful nurses”. - Daisy (receptionist): specifically mentioned greeting a dog by coming from behind the desk to say hello; multiple reviews mention friendly reception staff. ## Reviews Google rating: 5 stars from 55 reviews. “Themes below are drawn from the latest written reviews available to us.” - Out-of-hours responsiveness and emergency access: owners describe being seen promptly in the evening, weekend, and during holiday periods, including admission and overnight monitoring. - Frequent, specific communication during hospital stays: texts/WhatsApp updates (including videos) and multiple calls per day are mentioned, alongside thorough explanations of diagnoses, treatment plans, and medications. - Clean, modern facilities and tours: several owners note the clinic is spotless/immaculate and describe being shown around the facilities. - Procedural care described in detail: examples include dental cleaning with X-rays and post-anaesthetic follow-up; scans revealing 30+ bladder stones and subsequent surgery with several nights of hospitalisation. - Pricing is mentioned but not quantified: a few owners describe prices as “affordable” or “more reasonable” than other practices, without giving specific amounts.
Showing 1-10 of 17 clinics
Riverside Vets Ltd is an independent, privately owned practice (established in 1976) offering routine care alongside a 24-hour emergency service on site. The practice appears set up for both small animals (cats, dogs and rabbits are listed) and equine work (multiple reviews specifically mention “Riverside Equine” and vets attending injured horses). Reviewers repeatedly describe strong support around end-of-life care, including compassionate euthanasia appointments and follow-up gestures such as a card and paw prints sent afterward. A monthly plan is also mentioned in reviews as covering “essentials” and including 24/7 on-call access, with one equine owner saying a newer equine plan reduced the financial stress of calling a vet out for assessments.
Riverside Vets Ltd is an independent, privately owned practice (established in 1976) offering routine care alongside a 24-hour emergency service on site. The practice appears set up for both small animals (cats, dogs and rabbits are listed) and equine work (multiple reviews specifically mention “Riverside Equine” and vets attending injured horses). Reviewers repeatedly describe strong support around end-of-life care, including compassionate euthanasia appointments and follow-up gestures such as a card and paw prints sent afterward. A monthly plan is also mentioned in reviews as covering “essentials” and including 24/7 on-call access, with one equine owner saying a newer equine plan reduced the financial stress of calling a vet out for assessments.
Anton Vets Ltd is an established veterinary practice with RCVS Core Standards and Rabbit Friendly Clinic (Gold) accreditation, plus in-house diagnostics (including an in-house lab, X‑ray and ultrasound). The website also describes referral services in areas including cardiology, orthopaedics, soft tissue surgery and laparoscopic (keyhole) surgery. From the latest reviews available to us, the practice appears particularly set up for exotic and small companion species as well as cats and dogs—owners specifically mention treatment for budgies/parrots, tortoises, and rabbits, including a same-day appointment for a budgie with an infection. Reviews also include end-of-life care experiences: one describes a considerate euthanasia experience, while another reports a distressing cremation/urn mix-up. Out-of-hours care is not described as in-practice: the website says emergencies are supported during normal opening hours, and out of hours clients are directed to MiNightVet for dedicated emergency care.
Anton Vets Ltd is an established veterinary practice with RCVS Core Standards and Rabbit Friendly Clinic (Gold) accreditation, plus in-house diagnostics (including an in-house lab, X‑ray and ultrasound). The website also describes referral services in areas including cardiology, orthopaedics, soft tissue surgery and laparoscopic (keyhole) surgery. From the latest reviews available to us, the practice appears particularly set up for exotic and small companion species as well as cats and dogs—owners specifically mention treatment for budgies/parrots, tortoises, and rabbits, including a same-day appointment for a budgie with an infection. Reviews also include end-of-life care experiences: one describes a considerate euthanasia experience, while another reports a distressing cremation/urn mix-up. Out-of-hours care is not described as in-practice: the website says emergencies are supported during normal opening hours, and out of hours clients are directed to MiNightVet for dedicated emergency care.
The Canine Fitness Centre is set up primarily for canine physiotherapy and hydrotherapy, with facilities that include a hydrotherapy pool and an underwater treadmill, plus an onsite vet. Across the latest reviews, owners describe a structured process (a thorough initial assessment followed by a treatment plan) and practical rehab support such as tailored home exercise plans. Several reviews give mobility-focused outcomes—for example, a dog that had been limping badly later returning to longer walks, and arthritis cases improving gait and comfort after aquatic treadmill sessions. Owners also mention the team taking time to build confidence in the water for nervous dogs.
The Canine Fitness Centre is set up primarily for canine physiotherapy and hydrotherapy, with facilities that include a hydrotherapy pool and an underwater treadmill, plus an onsite vet. Across the latest reviews, owners describe a structured process (a thorough initial assessment followed by a treatment plan) and practical rehab support such as tailored home exercise plans. Several reviews give mobility-focused outcomes—for example, a dog that had been limping badly later returning to longer walks, and arthritis cases improving gait and comfort after aquatic treadmill sessions. Owners also mention the team taking time to build confidence in the water for nervous dogs.
Pilgrims Vet Practice
Fordingbridge
Our Score (84/100)
Pilgrims Vet Practice describes itself as a modern practice with mobile vet equipment and “experienced vets, nurses & support staff,” and it offers a Pet Health Club® Plus plan where consultations are included. Reviews most often point to the clinic being set up for both routine care and urgent same-day problems: owners describe being seen promptly, having tests run with same-day results, and getting clear communication on treatment and costs. Several reviewers also mention active follow-up after treatment (“not a ‘walk away’”), and care for a wide range of animals including cats, dogs, chickens and ponies.
Pilgrims Vet Practice describes itself as a modern practice with mobile vet equipment and “experienced vets, nurses & support staff,” and it offers a Pet Health Club® Plus plan where consultations are included. Reviews most often point to the clinic being set up for both routine care and urgent same-day problems: owners describe being seen promptly, having tests run with same-day results, and getting clear communication on treatment and costs. Several reviewers also mention active follow-up after treatment (“not a ‘walk away’”), and care for a wide range of animals including cats, dogs, chickens and ponies.
Our Score (80/100)
Equine hospital providing emergency care and inpatient treatment, with an on-site veterinary nurse training facility. Recent reviews describe horses being admitted as emergencies (including severe lameness) and staying in hospital with regular updates—one owner specifically mentions “honest” daily updates, and another says the team sent videos during the horse’s stay to keep them involved step-by-step. Reviews also show a mismatch in experiences around end-of-life care: one owner reports an hour’s delay and an abrupt manner during a planned euthanasia visit.
Equine hospital providing emergency care and inpatient treatment, with an on-site veterinary nurse training facility. Recent reviews describe horses being admitted as emergencies (including severe lameness) and staying in hospital with regular updates—one owner specifically mentions “honest” daily updates, and another says the team sent videos during the horse’s stay to keep them involved step-by-step. Reviews also show a mismatch in experiences around end-of-life care: one owner reports an hour’s delay and an abrupt manner during a planned euthanasia visit.
Petersfield Integrated Vets is an independent veterinary practice (established 2015) focused on integrated veterinary medicine—combining conventional care with acupuncture and laser-based therapies. Reviews consistently describe longer, calmer consultations and a strong emphasis on reducing pet stress: one owner notes standard appointments are 20 minutes (compared with 10 minutes elsewhere), and multiple reviews mention pets being given time to settle rather than being rushed or pressured. Owners also describe the clinic being used for chronic pain/mobility cases (e.g., arthritis, back pain) and for support alongside conventional treatment, including a second-opinion scenario where surgery was avoided after a change in management. Concrete examples from reviews include: twice-weekly acupuncture and laser therapy for feline arthritis, laser acupuncture used for an older dog with a complicated dental/nasal infection scenario, and a “full MoT” visit that included a calm blood test with treats and handling that kept dogs relaxed.
Petersfield Integrated Vets is an independent veterinary practice (established 2015) focused on integrated veterinary medicine—combining conventional care with acupuncture and laser-based therapies. Reviews consistently describe longer, calmer consultations and a strong emphasis on reducing pet stress: one owner notes standard appointments are 20 minutes (compared with 10 minutes elsewhere), and multiple reviews mention pets being given time to settle rather than being rushed or pressured. Owners also describe the clinic being used for chronic pain/mobility cases (e.g., arthritis, back pain) and for support alongside conventional treatment, including a second-opinion scenario where surgery was avoided after a change in management. Concrete examples from reviews include: twice-weekly acupuncture and laser therapy for feline arthritis, laser acupuncture used for an older dog with a complicated dental/nasal infection scenario, and a “full MoT” visit that included a calm blood test with treats and handling that kept dogs relaxed.
Seadown Veterinary Services Limited
Southampton
Our Score (77/100)
Seadown Veterinary Services Limited provides small-animal care (dogs, cats and rabbits) and also works in equine medicine, with the practice website citing 100 years of experience. Based on the website and recent reviews, the clinic appears set up for higher-acuity cases as well as referrals—particularly eye problems—alongside routine care: owners describe hospital-style treatment for serious emergencies (including overnight/continuous care such as drip therapy), and multiple reviews name an ophthalmologist who performs same-day assessment and surgery when needed. Recent reviewers also describe practical, decision-focused communication (long consultations explained in plain language) and regular updates during hospitalisation; one review raises concerns about cost, delays, and not seeing the same vet consistently.
Seadown Veterinary Services Limited provides small-animal care (dogs, cats and rabbits) and also works in equine medicine, with the practice website citing 100 years of experience. Based on the website and recent reviews, the clinic appears set up for higher-acuity cases as well as referrals—particularly eye problems—alongside routine care: owners describe hospital-style treatment for serious emergencies (including overnight/continuous care such as drip therapy), and multiple reviews name an ophthalmologist who performs same-day assessment and surgery when needed. Recent reviewers also describe practical, decision-focused communication (long consultations explained in plain language) and regular updates during hospitalisation; one review raises concerns about cost, delays, and not seeing the same vet consistently.
The Carisbrooke Vets is a multi-branch practice offering small animal, exotic and farm services, with 24/7 in-house emergency and out-of-hours provision stated on its website. Recent reviews frequently mention a friendly, efficient team and good handling of cats and dogs (including an older cat and a nervous dog being put at ease). One review describes a cost-spreading annual plan that the owner felt worked out cheaper than paying separately for what it covers. There is also a clear negative account alleging contradictory advice about vaccine timing and fees, which the reviewer says led to extra cost and delayed neutering.
The Carisbrooke Vets is a multi-branch practice offering small animal, exotic and farm services, with 24/7 in-house emergency and out-of-hours provision stated on its website. Recent reviews frequently mention a friendly, efficient team and good handling of cats and dogs (including an older cat and a nervous dog being put at ease). One review describes a cost-spreading annual plan that the owner felt worked out cheaper than paying separately for what it covers. There is also a clear negative account alleging contradictory advice about vaccine timing and fees, which the reviewer says led to extra cost and delayed neutering.
Westpoint Group Trading Ltd - Winchester
Winchester
Our Score (71/100)
Westpoint Group Trading Ltd – Winchester presents itself as a farm-focused veterinary practice (“100% Farm Vets”), aimed at both commercial farm clients and smallholders. Clinic data also lists emergency veterinary services (described as 24/7 or extended hours). In the latest reviews available to us, written feedback is brief but repeatedly mentions being happy with the vets and getting good help “when you need them,” and one reviewer specifically mentions attending a lambing course run here (they liked the course, but said it was hard to find due to signage).
Westpoint Group Trading Ltd – Winchester presents itself as a farm-focused veterinary practice (“100% Farm Vets”), aimed at both commercial farm clients and smallholders. Clinic data also lists emergency veterinary services (described as 24/7 or extended hours). In the latest reviews available to us, written feedback is brief but repeatedly mentions being happy with the vets and getting good help “when you need them,” and one reviewer specifically mentions attending a lambing course run here (they liked the course, but said it was hard to find due to signage).