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Pilgrims Vet Practice presents itself as a modern practice with mobile veterinary equipment and an experienced team of vets, nurses and support staff. It appears set up for both routine care and urgent same-day problems, with owners describing prompt appointments, same-day testing in some cases, and clear communication on treatment and costs. Reviews also mention follow-up after treatment and care for a range of animals including cats, dogs, chickens and ponies.
Recent feedback highlights
- •Strong reports of mobility improvement, including dogs walking farther, moving more comfortably and gaining strength after rehab or treadmill work. - Clear treatment planning and ongoing guidance are recurring themes, with owners mentioning thorough assessments, explained treatment plans and practical home exercises. - Gentle handling stands out, especially for anxious, nervous or lively dogs, with staff praised for patience and for working at each dog’s pace.
Vets4Pets Shirley in Southampton is part of the Vets4Pets network. The practice offers a broad range of in-house diagnostics and facilities, including lab testing, ultrasound, digital X-ray, an operating theatre, and separate cat and dog waiting and ward areas. When the practice is closed, out-of-hours emergency care is provided by Vets Now.
- •Recent reviews are strongly consistent on compassionate, calm support, with families often naming Ben, Rachel, Sophie, Lauren, Christine, Charlotte and Fern for making an upsetting process feel gentler. - A major theme is peaceful home euthanasia, especially for pets that were anxious at the vet; owners describe pets passing at home in familiar surroundings, including on their bed or in the garden. - Reviewers often mention clear explanations and an unhurried pace, saying they were talked through each step and given time and space to say goodbye.
- •Owners repeatedly praise the team’s compassion during end-of-life care, saying staff were supportive and gave them time to say goodbye. - Positive reviews also mention thoughtful ongoing care, including arthritis treatment, support for multiple pets over many years, and friendly help when arranging care for newly rehomed kittens. - Named staff receive warm feedback, especially Joe Gosling, Sophie, Charlotte, and Ryan.
- •Staff are often described as friendly, helpful and professional, and several long-standing clients say the standard of care has stayed high over many years. - Owners praise the clinical care for both dogs and cats, including one review describing a dog finally improving after previous treatment elsewhere had not resolved the problem. - Fast access for urgent issues is a repeated theme, with examples including an appointment within two hours after a bank holiday and prompt treatment for a dog with a cut foot.
Grazely Vets in Farnborough is part of Castle Vets and is owned by VetPartners. It offers routine preventive care and common procedures for pets, with recent owner feedback often highlighting vaccinations, flea and worming cover through a health plan, neutering, microchipping, and support for anxious or reactive animals. Reviews also point to compassionate handling during more difficult moments, including end-of-life care.
- •Recent feedback is largely positive about the team’s compassion and attentiveness, with several owners describing staff as friendly, helpful, and willing to go the extra mile. - Owners mention good experiences across both routine and more serious care, including annual boosters, support for elderly dogs, and treatment for a dog with a severe gastric condition. - Continuity and communication are a recurring positive theme, particularly from clients who value seeing the same vet over time and feeling their views are taken seriously.
- •A friendly, welcoming atmosphere, with several owners mentioning helpful staff from the moment they arrive. - Easy appointment booking and prompt access, including one owner who said their cat was seen the next day after a minor injury. - Calm, clear communication, especially from David, with owners appreciating straightforward explanations and feeling listened to rather than rushed.
- •Recent reviewers often describe the team as friendly, caring, and knowledgeable, with praise for thorough examinations, clear advice, and pets being handled kindly. - Access to care is a recurring positive: owners mention same-day and emergency appointments, including one case where a pet was seen within 10 minutes. - Reviews suggest the clinic handles both dogs and cats well, with positive comments about support for anxious dogs and a clean, reassuring environment for cats.